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Pounamu Apartments

Travelers' Choice award winner
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Pounamu Apartments
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1,181 Reviews from our TripAdvisor Community

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Showing 1,160: English reviews
Edinburgh, United Kingdom
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 3 nights in the rear studios that don't have a view towards Lake Wakatipu. The studios are excellent and contain a beautiful en-suite and kitchenette with access to a shared washing machine and tumble dryer in the hallway and there is car parking for each apartment. Very comforable beds and an excellent shower - the studio itself... More 

Helpful?
Thank Keebo_925
Villa Carlos Paz
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We booked a small studio without view. It was very comfortable due that we only used it at night for sleeping. The kitchinet was complete and also had a washing machine and dryier outside that was helpfull. Easy to get in and out by car and a short walk through the gardens to. City centre. Highly recomended

Review collected in partnership with this hotel

Helpful?
Thank Antonio P
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Thank you for your feedback on our Studio Room Antonio P. The Studio Rooms are our entry level and are like a small hotel room (no lake views) with a small kitchenette. They are perfect for 2 people and for short stays or if Guests are out and about enjoying the activities that Queenstown has to offer and really just... More 

Wellington, New Zealand
1 of 5 stars Reviewed 1 week ago

Seriously - this tiny dark room smells of my neighbours food. A serious ripoff The room is underserviced, dark, smells. I will have to go elsewhere and forfeit my fee as this is simply unpleasant Hotels need to be honest about what is on offer when selling online

Helpful?
Thank TinTin5261
Christchurch, New Zealand
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Upmarket property with awesome views. Expensive but does deliver a great experience. I rate it well above Millbrook. Covered car park with security cameras included in price. Handy to main shopping area. Staff friendly and helpful. Yes we would stay here again.

Helpful?
Thank Bill I
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Hi Bill I Summed up in a few words – thank you for your 5 Star Review. I’m very pleased that you enjoyed your stay at Pounamu Apartments. Yes we are just a 4 minute drive into the main centre of town and away from the hustle and bustle. The team thoroughly enjoy taking care of our Guests needs. Our... More 

Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Some of the best apartments we have ever had the pleasure of staying, the views across the lake towards the mountains, underground parking, heated floors. Staff amazing. Love it...easy walk to town, 5 stars

Review collected in partnership with this hotel

Helpful?
Thank 715joh
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear 715joh We are rapt to see that you enjoyed your holiday in Queenstown and were impressed with our 5 star Apartments and all the amenities, not to mention the spectacular views. Thank you for staying with us and for such a wonderful review. You are sooooo right about “Location”. With us situated on the main road into Queenstown we... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed five nights with my husband and parents in a two bedroom apartment. This was our third trip to Queenstown and the location is great, near enough to the centre of town to be in walking distance, and great views over the lake and mountains. The apartment is furnished with excellent quality appliances, furnishings and décor. Also as it was... More 

Helpful?
Thank 150eddiec
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear 150eddiec Thank you for your wonderful review. I have to agree with you, the Apartments have everything, home away from home. The adjoining Apartments and Studio Rooms are perfect for friends and couples, allowing everyone to enjoy the amazing views but still giving each their own privacy. Yes in Winter, the air conditioning, under floor heating and Gas Fire... More 

Auckland, New Zealand
Level Contributor
10 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The accommodation here was brilliant, phenomenal views as well as very modern apartments! The proximity to Queenstown central is slightly annoying with city parking, especially during Winterfest not being an option so was left with only to walk 3km round trip into town. There was a problem with our check in which resulted in an only 4 star rating but... More 

Helpful?
Thank LexiWood
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear LexiWood Thank you for your review and feedback on your recent stay with us at Pounamu Apartments. On the whole I was pleased to read how you enjoyed the views and the amenities on offer. Please accept my apologies for the issue you had when you checked in. Be rest assured, this is not indicative of the service levels... More 

Hong Kong, China
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

One thing you need to remember: Make the NUMBER OF PEOPLE staying in a room VERY CLEAR, Queenstown has very strict regulations. When we first arrived at the hotel we had some disagreements about the number of people staying in our room, we booked an apartment for 4. However, a friend decided to come stay with us at the last... More 

Helpful?
Thank Cam C
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear Cam C Thank you for sharing your feedback with your fellow TripAdvisor reviewers Cam C. Yes the views are amazing. It can be difficult reviewing information with online travel agencies. We highly recommend that when researching that you also check out the actual accommodation websites. Images and information including how many people allowed in the Apartments are outlined on... More 

Mackay, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We can't fault our experience staying at Pounamu Apartments. Stunning views from our one-bedroom apartment, a short, scenic walk into town, friendly staff too happy to help, bus stop right out front for easy airport access. The apartment was stunning! Modern with all the trimmings. No noise from other apartments, we felt like the only people there.

Review collected in partnership with this hotel

Helpful?
Thank nickandcaitlin
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Dear nickandcaitlin Thank you so much for your amazing review and celebrating your Honeymoon here with us at Pounamu and Queenstown. We are rapt that you enjoyed the facilities on offer. Choosing a 1 Bedroom Apartment is perfect for a couple, especially watching the sunset in front of the fireplace. We would love you to return and stay with us,... More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were pleasantly surprised on arrival. Staff went out of their way to help with advise on the best tours. Super friendly and always willing to help. What can I say about the accommodation it self. Well we got more than what we bargained for. Everything is catered for. And the view is to die for. Apartments is 10 minutes... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Robert D
Pounamumarketing, Manager at Pounamu Apartments, responded to this review

Hi Robert D Fantastic to read your 5 star review. We are so pleased that you enjoyed your stay and the amenities on offer at Pounamu Apartments. Our focus is to ensure our guests leave Pounamu and Queenstown with treasured lifetime memories. We thoroughly enjoy making recommendations, booking trips and restaurants for our Guests. Our mountain tops are covered with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 

Additional Information about Pounamu Apartments

Address: 110 Frankton Rd, Queenstown 9300, New Zealand
Location: New Zealand > South Island > Otago Region > Queenstown
Price Range: $153 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown
Hotel Style:
#1 Green Hotel in Queenstown
#2 Spa Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Luxury Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
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