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Ascot Park Hotel

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Ascot Park Hotel
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338 Reviews from our TripAdvisor Community

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Showing 329: English reviews
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Brisbane, Australia
Reviewed 3 days ago NEW

WE were in the MOTEL section which is very different to the hotel. The building is adjacent to the hotel and is a bessa block one which has seen better days. However the rooms are spacious and vlean snd well maintained but unrenovated apart from carpet and curtains. The shower over the bath could be difficult for some. Kitchen is...

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Helpful?
Thank deejay17
Te Awamutu, New Zealand
Reviewed 5 days ago NEW

My room was right next to the outdoor dining area, so when the bathroom windows were open all noise and cigarette smoke came straight in. Bathroom is dated and glassed in area off the entrance to room made the room very hot by the end of the day. No air conditioning. Toiletries not replaced daily. Meals and staff were great....

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Helpful?
Thank kandy2017
Bryan T, General Manager at Ascot Park Hotel, responded to this review

Hi Kandy Thank you for your review, I am sorry to hear about the noise you experienced during your stay. I will follow up with housekeeping as to why your toiletries were not replaced. The room you were staying in is part of the wing due for a full refurbishment this year. If you are travelling back to Invercargill near...

Reviewed 1 week ago

We are small people and found the showers to be very small and very difficult to dry ourselves in the shower cubicles. I do not know how larger people get on, That is my only complaint. The rest was adequate. But would not stay here again.

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Helpful?
Thank Ralph D
Bryan T, General Manager at Ascot Park Hotel, responded to this review

Hi Ralph D I appreciate your review, however very sadden to read that you may not wish to return and stay with us. I am not sure what type of room you stayed in, we have a wide range of rooms with various bathroom types, I am sure we can accommodate if you so choose to visit us again. Kind...

Christchurch, New Zealand
Reviewed 1 week ago

great place to stay after a long drive south , fast service in the restaurant ,the Cesar salad is excellent , the bar staff are a great example of how to treat customers . will be back soon . rooms are always clean and well appointed .

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Helpful?
Thank 745carl
Bryan T, General Manager at Ascot Park Hotel, responded to this review

Hello and thank you for your Trip Advisor review, we are appreciate you taking the time. We look forward to being of service again in the future. Kind Regards Bryan and the Ascot Park Hotel team.

Reviewed 1 week ago

Ascot Psrk Hotel Invercargill is 4 star however the staff and ambience to us make it a 5. From reception to bar staff and dining rooms, nothing is a problem. Try Emberz for a lazy cosy meal by the fire or in their more formal dining room. First class food.

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Helpful?
Thank Sharon H
Bryan T, General Manager at Ascot Park Hotel, responded to this review

Hi Sharon Thank you for your wonderful review, we so appreciate you taking the time to recognise the wonderful team we have at the Ascot Park Hotel. Kindest regards Bryan and the Team

uk
Reviewed 2 weeks ago via mobile

The rooms here are fine, spacious and clean if a bit outdated. Our room had two double beds. Big bathrooms with good over bath shower. No air conditioning which made our room a bit hot during our two day stay. The wifi is great at reception but very weak in the rooms away from there - get a booster from...

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Thank severus
Bryan T, General Manager at Ascot Park Hotel, responded to this review

Hello and thank you for your review of your stay at the Ascot Park Hotel. I really appreciate your feedback including the Hotel Wi Fi, which we are working on improving at present. We do offer a courtesy coach for Hotel guests, I apologise if we did not communicate this well. I also appreciate you recognising the staff at the...

Surrey, England
Reviewed 2 weeks ago

The staff gave us a warm welcome on a typically wet and windy day in Invercargill. The motel rooms have all facilities required by tourists and were spotlessly clean. The lounge bar had a cheerful fire and comfy chairs. Good Food could be found in both the restaurant and bar as well as room service.

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Helpful?
Thank KaBrH
Bryan T, General Manager at Ascot Park Hotel, responded to this review

Hello and thank you for your review, I can't believe it was a cold and windy day! (must have been an off day) Really pleased we warmed you up and you had an enjoyable stay. I trust the rest of your journey was as enjoyable. Kind Regards Bryan and the Ascot Park Hotel Team.

texas
Reviewed 3 weeks ago

My husband and I were on the last leg of our 3 1/2 week tour of New Zealand. We booked a motel room with a kitchenette at the Ascot Park. We were very pleased with our room. A nice little kitchen with eveything we needed to fix a light meal or snack. The room was very clean and we liked...

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Helpful?
Thank wwjd1947
Bryan T, General Manager at Ascot Park Hotel, responded to this review

Hello and thank you for your very kind review, we are pleased that you enjoyed your stay with us and trust your entire NZ experience was amazing. Kind Regards Bryan and the Ascot Park Hotel Team.

Reviewed 3 weeks ago via mobile

I arrived in town after 9pm and was very pleased to be able to get a room. Nice to be in a quiet part of town. Hotel had lots of amenities, I wish I'd had time to make use of them. Room was lovely, room service breakfast was exceptional. I'll be back.

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Helpful?
Thank Haidee S
Bryan T, General Manager at Ascot Park Hotel, responded to this review

Hi Haidee Thank you for posting your review, I trust we may be of service again in the future. Kind Regards Bryan and the Team

Dunedin, New Zealand
Reviewed 4 weeks ago

We have just returned home from a wonderful weekend in Invercargill where we celebrated a friend's wedding. We booked for two nights and enjoyed the Ascot/ weather so much that we decided to check whether we could book another night. I popped over to reception and asked Pamela if it would be a possibility and she flippantly said 'not in...

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Helpful?
Thank melissa_lethaby
Bryan T, General Manager at Ascot Park Hotel, responded to this review

Hello Melissa Thank you for taking the time to post your comments on Trip Advisor. After reading your review I have to say we are all at a loss as to who Pamela is? I can assure you that we do not accept the kind of service you received on your first enquiry. The Front Office staff were very concerned...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Invercargill's largest accommodation property, the Ascot Park Hotel is Qualmark rated 4 Star, comprising of 116 Hotel, Motel and Suite accommodation. Set in park like surrounds the Ascot Park Hotel is the ideal place to stay with ample car parking, indoor heated pool and fitness centre. The award winning Emberz Bar and Restaurant is the ideal place to dine or wind down after a busy day. A wide choice of Conference facilities are also offered for your business needs ... more   less 

Additional Information about Ascot Park Hotel

Address: Corner Tay Street and Racecourse Road, Invercargill 9840, New Zealand
Location: New Zealand > South Island > Southland Region > Invercargill
Price Range: $67 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascot Park Hotel 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Ascot Park Invercargill
Ascot Park Hotel Invercargill, South Island
Hotel Style:
#2 Luxury Hotel in Invercargill
#3 Business Hotel in Invercargill
#4 Romantic Hotel in Invercargill
#5 Family Hotel in Invercargill
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Questions & Answers

Questions? Get answers from Ascot Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we had our caravan”
 of 5 bubbles , 1 week ago | Read review
“Ask about the Motel rooms - they were ideal for me.”
 of 5 bubbles peterq2, Dec 7, 2016 | Read review
“We had a corner suite, very quiet and large with a lounge suite and table and chairs.”
 of 5 bubbles 302christinem, Dec 4, 2016 | Read review
“Motel units 14 to 23 comfortable and spacious. Interconnecting door so can easily be used as family unit.”
 of 5 bubbles waimarei, Nov 23, 2016 | Read review
“Hotel rooms are better than the motel ones”
 of 5 bubbles 16CatherineG, Nov 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question