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The Victoria Hotel Dunedin

#21 of 58 Hotels in Dunedin
Certificate of Excellence
04/02/2017 04/03/2017
1 room 2 adults 0 children
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The Victoria Hotel Dunedin
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210 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Somerset West, South Africa
Reviewed 4 days ago NEWvia mobile

What friendly service at the reception. So helpful, informative and willing to assist. The room we stayed in looked brand new and were well appointed including a microwave, kettle, Tv and hair dryer. Double glazing on the windows cuts out the sound from the city and the NZ$10 fee for parking ones car in the hotel grounds is well worth...

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Helpful?
Thank Barbaravaardt
Canberra, Australia
Reviewed 1 week ago via mobile

This is a very good, inexpensive hotel in the centre of Dunedin. It was very easy to find and has parking on site. The staff were excellent, very welcoming and friendly. Nice room, very clean, good bathroom and products. Excellent choice of two restaurants and top quality food. Bar & restaurant staff were also excellent and made us feel very...

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Thank kazzb2016
Reviewed 2 weeks ago

Stayed here and was situated in the newer looking wing of the hotel. The services were top notch and the service was impeccable. The rooms were very comfortable and clean. The facilities were ultra-modern and in great condition. Location is fantastic.

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Helpful?
1Thank Andy B
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Andy B, thanks for the great review of our staff and facilities! We look forward to seeing you again. Kind regards, Ben Cochrane

Auckland Region, New Zealand
Reviewed 2 weeks ago

Stayed there for a weekend in the"penthouse", it's not what you think, The room smelt weird, it was very hot and noisy and the elevator didn't go to the floor the rooms was on so had to carry bags up a flight of stairs. The staff were very good but very overworked and understaffed, as the room was so hot...

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Helpful?
Thank Layne L
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Layne L, thank you for taking the time to let us know where we need to improve. I am curious as to where the misleading "Penthouse" name came from, as we advertise the room in question as the "Two-Bedroom Apartment" on all of our websites . If you are able to tell me where you saw this name, I...

Newark-on-Trent, United Kingdom
Reviewed 4 weeks ago

Lovely private hotel where the staff treat you as an individual and not just a number. Nothing was too much trouble for them. The room was large and comfortable if just a tad dated. We ate their Nando's restaurant and found the food and the staff to be very good. Being central this is the ideal hotel from which to...

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Helpful?
Thank Jasper1944
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Jasper1944, thank you for reviewing your recent stay with us. We are very lucky to be big enough to look after plenty of people, yet still small enough to be able to provide great service for every guest. It's great to be able to get to know our guests and make sure their needs are met. By the sound...

Sydney
Reviewed 4 weeks ago

The feel of this hotel was great situated next to the Cadbury factory it is well located next to the CBD a warm elcome but note that the parking is not free as er Wotif website it's $10 per night. I felt that the hotel needs to clear this up with Wotif not customers as I was instructed it's not...

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Helpful?
Thank rogers_kumar
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear rogers_kumar, I am glad you enjoyed your special upgrade to our new block. I am sorry to hear our car parking fee came as a surprise to you, however I have checked on the website you mentioned and the car parking fee is definitely listed, but is not easy to find as it is at the very bottom of...

Tauranga, New Zealand
Reviewed 4 weeks ago

Well within a good distance of everything. Cozy, comfortable, warm Southern comfort with old country ambiance. Accomodating and helpful staff. Short distance to Cadbury for those who love chocolates. Historic Dunedin railway station is just a few meters further.

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Helpful?
Thank JDJarbadan
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear JDJarbadan, thank you for taking the time to review your stay with us. I am pleased to hear that our central location met your needs and you enjoyed your stay. We look forward to seeing you again soon. Many thanks, Ben Cochrane

Reviewed February 14, 2017 via mobile

Perfect room equipped with electrical heater. Shampoo and shower gel provided are all natural and have pleasant smell. I tasted one of the tea bags provided and it tastes amazing! Definitely deserve a five star!!

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Thank Rushi C
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Rushi C, thank you so much for the great review! The teas we stock are from Dilmah, and they really are delicious. I hope we will see you again soon. Kind regards, Ben C

Reviewed January 24, 2017 via mobile

The reception and cleaning staff were first class, very friendly and professional. Our room was in the new annex and was absolutely faultless, very well done, suitable for business and leisure travellers alike. Thank you for a great stay

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Helpful?
Thank Pauline S
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Pauline S, I am delighted to hear that you enjoyed your stay in our new wing! Thank you for the great feedback on our reception and housekeeping staff, I will make sure to pass it on. We look forward to seeing you again soon. Kind regards, Ben Cochrane

Heswall, United Kingdom
Reviewed January 18, 2017

we stayed here, six of us in december 2016, one family room and a double...comfort second to none, friendly staff, good breakfast, central situation, can recommend highly, quite easy to find even when you are a complete stranger to the city

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Thank lesley1944
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear lesley1944, thank you for your lovely review of your stay with us. Great to hear that we ticked all the boxes for you. We hope to see you again soon. Kind regards, Ben Cochrane

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04/02/2017 04/03/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Kia ora, Welcome to the Victoria Hotel Dunedin. Our hotel is located in the heart of Central Dunedin, minutes walk away from the city's attractions, shops and businesses. This makes our Hotel the perfect base for the family getaway, the shopping spree or the corporate traveler. At the Victoria Hotel you can expect a warm welcome, a comfortable stay and an excellent location. We take pride in the level of service we offer and are dedicated to going the extra mile for our guests. Our reception desk is open 24/7. We have rooms suitable for 1- 5 people, with a range of bedding configurations and amenities, all with newly renovated bathrooms, plus a free car park per room. There is also a guest laundry facility available. We are also highly experienced in group bookings and function catering for weddings, meetings and expos. When you come to stay at The Victoria Hotel you have two restaurants to choose from, both of which offer room service at no extra cost. You can also relax in our Lounge Bar and make use of the Wi-fi we offer in the bar area free of charge. For modern New Zealand cuisine, you can come to our Well Manor restaurant for Breakfast between 7-10am and Dinner from 6-8pm 7 days a week, or you may like to spice it up with some Flame Grilled Peri-Peri Chicken at our Nando's Restaurant from 11am-9pm every day. We hope to see you soon! ... more   less 

Additional Information about The Victoria Hotel Dunedin

Address: 137 St Andrew Street | PO Box 5737, Dunedin 9011, New Zealand
Location: New Zealand > South Island > Otago Region > Dunedin
Price Range: $83 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Victoria Hotel Dunedin 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western Dunedin
Dunedin Best Western
Hotel Style:
#15 Business Hotel in Dunedin
#19 Family Hotel in Dunedin
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Questions & Answers

Here's what travelers have asked, with answers from The Victoria Hotel Dunedin staff and other travelers.
3 questions
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Questions? Get answers from The Victoria Hotel Dunedin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The new units have a larger balcony”
 of 5 bubbles JoeyPatricia, Dec 26, 2016 | Read review
“Penthouse was great, anything on the higher levels is definitely recommended.”
 of 5 bubbles kell3333, Dec 20, 2016 | Read review
“Select your room according to the purpose of your stay. Rooms on the 4th floor a quiet, and receive a lot of breeze.”
 of 5 bubbles grantmkingi, Dec 19, 2016 | Read review
“Some rooms in the older part have kitchens, not sure about rooms in the new block”
 of 5 bubbles 11JudeM, Dec 2, 2016 | Read review
“The recently available new block was very pleasant.and quiet.”
 of 5 bubbles DanielaH969, Nov 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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