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Scenic Hotel Southern Cross

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Scenic Hotel Southern Cross
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651 Reviews from our TripAdvisor Community

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Showing 631: English reviews
Level Contributor
109 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 days ago NEW via mobile

Stayed here with a group on a travelling business trip. The hotel was better than I thought . Check in was fine and the staff were very accommodating. Rooms were spacious and Nice and clean. The bathroom amenities to use were fabulous and the little bag to take them with you was a nice touch, well done guys. Would recommend... More 

Helpful?
Thank Annie H
Reading, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

On arrival the hotel was covered in scaffolding which although can't be helped, didn't give a good first impression. The hotel staff were very friendly and helpful. We ate in the restaurant which was fine but the menu choice was quite limited. Room was quite large but nothing very special. Great location for visiting the city with shops only 5... More 

Helpful?
Thank nikbannister
1 review
Reviewed 6 days ago NEW

This is the 3rd time we have chosen to stay here, 2 for family times the other for business reasons. Staff are always very warm and friendly - nothing is a problem attitude. We found this attitude was consistent amongst all the staff we dealt with which I think says a lot about the quality of the hotel. Modern, tastefully... More 

Helpful?
Thank Louise S
1 review
Reviewed 1 week ago via mobile

I'm a fussy steak eater but second visit proved it wasn't a fluke. Most succulent, tender and perfectly cooked fillet steak ever at the port of call restaurant. My monthly visits are a pleasure when regularly staying away from home. Most comfortable beds and friendly helpful team. Thanks Lynn

Helpful?
Thank Outonalym B
Aberdeen, United Kingdom
Level Contributor
425 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 1 week ago

Nice central location , only a few minutes walk to city centre. Rooms were very clan,spacious, modern , well decorated and bed was comfy. Rooms have usual table ,chairs .desk .flat screen TV and wardrobe unit. Also had well stocked mini bar - and ice was available free of charge from an ice machine near the lifts. Bathroom had bath... More 

Helpful?
Thank Brandylady
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear Brandylady, Thanks so much for such a lovely review! We were so pleased that you enjoyed the rooms and how clean and spacious they are, and also the other facilities like our ice machines. We were also glad to see you enjoyed our turn down service by our housekeeping team we do try to differ ourselves and make sure... More 

new zealand
Level Contributor
662 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
Reviewed 2 weeks ago

Hotel is very central and very close to lots of local activities and restaurants. So there is an opportunity to use the hotel as a base and explore from there. The room was okay but not large. Even though on the 5th Floor lots of street noise and the curtains don't cover the windows adequately. Bed comfort was okay. The... More 

Helpful?
Thank thesmdm
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear thesmdm, Thanks so much for taking the time to review our hotel, we were so pleased to see that you enjoyed how central our hotel is as pretty much everything is within walking distance to the town centre. We were also pleased to see how helpful and positive our staff were they will enjoy reading these comments. Thank you... More 

Northlew, United Kingdom
Level Contributor
142 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago

The Scenic Hotel Southern Cross is a short walk from the Octagon at the centre of Dunedin. We received a very warm welcome from the manager and this set the tone for the friendliness and service throughout. Our room contained a welcome card from the manager with twin bars of local chocolate in the safe as a welcome gift -... More 

Helpful?
Thank Holly D
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear Holly D, Thanks so much for taking the time to post a review, We were so pleased that you enjoyed your stay and the wonderful comments about the welcome you received and that the hotel hints made things much easier during your stay. We are in phases of painting our exterior of the hotel and we hope to have... More 

Long Island, New York
1 review
Reviewed 3 weeks ago

We stayed at the Scenic Hotel Southern Cross several days ago while on a tour in New Zealand. After we left Dunedin, we headed for Christchurch and, upon our arrival in Christchurch, we realized that we had left our passports in the safe in our room. We were shocked since we are always so careful about our passports. Our coach... More 

Helpful?
Thank thepic6
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear thepic6, Thanks so much for posting such a fantastic review! We were so glad that we could go above and beyond and make sure we got your belonging safely returned to you! Renee was very ecstatic to see such positive comments along with the rest of the staff which I have most definitely passed on. We wish you a... More 

Alexandra, New Zealand
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

Another great stay with the Scenic Hotel Southern Cross in Dunedin. Staff friendly & professional - nothing was a problem. Beds continue to be the comfiest beds in Dunedin by far! I'll certainly be back. Highly recommend.

Review collected in partnership with Scenic Hotel Group

Helpful?
Thank AmyScottNZ
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear AmyScottNZ, Thanks so much for the wonderful review! We were so pleased to see that you enjoyed your stay with us and that the staff were friendly and professional! We are also to see you enjoyed the level of comfort in regards to the beds - they really are like sleeping on a cloud! We hope to see you... More 

Paris, France
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago via mobile

We had nice and comfortable bed but the room is very simple, not even some complimentary bottle of water! The breakfast was very expansive for what was and the wifi was poor! But the hotel is very close to city center for coffee or beer! There are many restaurants around and even shops!

Helpful?
Thank Youness D
TamaraWhite22, Guest Relations Manager at Scenic Hotel Southern Cross, responded to this review

Dear Youness D, Thank you for taking the time to place a review on tripadvisor we value all of your comments. We do apologise about the wifi and we are in communications with our provider to help remedy this issue. We hope to host you again sometime. Kind regards, Tamara White More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Carlton Restaurant
The Carlton Restaurant
Cuisines: European, New Zealand
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dunedin’s largest and most prestigious hotel, the Scenic Hotel Southern Cross, enjoys a premium location in the heart of the city. Just a short walk from the Octagon, railway station, theatres, shops, and close to Otago university, it is the perfect location from which to explore Dunedin. Your every comfort is well provided for, with 178 attractive rooms and suites, extensive hotel facilities, and a very high standard of service. As our guest you will enjoy: A choice of room styles, including standard rooms and sumptuously furnished suites up to a four-star-plus standard, with quality room amenities. Superb dining options in our selection of restaurants, cafe and bar. High quality hotel facilities for business and pleasure, including extensive conference and meeting facilities. ... more   less 

Additional Information about Scenic Hotel Southern Cross

Address: 118 High Street, Dunedin 9016, New Zealand
Location: New Zealand > South Island > Otago Region > Dunedin
Price Range: $111 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Scenic Hotel Southern Cross 4.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Scenic Hotel Dunedin
Hotel Style:
#11 Luxury Hotel in Dunedin
#13 Business Hotel in Dunedin
#16 Family Hotel in Dunedin
#19 Romantic Hotel in Dunedin
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Questions & Answers

Here's what travelers have asked, with answers from Scenic Hotel Southern Cross staff and other travelers.
2 questions
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Brisbane, Australia
Sun Prairie, Wisconsin
over a year ago

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Questions? Get answers from Scenic Hotel Southern Cross staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floor, away from the street at weekend as this is a bustling university town.”
 of 5 bubbles hollyd992, 2 weeks ago | Read review
“Good Location”
 of 5 bubbles madhubloom, Oct 25, 2016 | Read review
“Stay somewhere else”
 of 5 bubbles hanknz, Oct 20, 2016 | Read review
“Have stayed here heaps, no bad rooms and no annoying a/c noise”
 of 5 bubbles gary536, Oct 6, 2016 | Read review
“Room 580 was at back of hotel, away from lifts, and very quiet”
 of 5 bubbles sueturnbull20042016, Sep 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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