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The hotel was very nice and not too far from the city. The receptionists were first class until we came to check out, the gentleman on the desk left us standing by the desk for five minutes without looking up from his computer or saying...More
Thank martin w
Response from DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure LodgeResponded April 18, 2017
Many thanks for the review of your stay. While not an excuse, the staff member you refer to was working on a major computer issue on the front desk and was lost in the issue and unaware of your presence. He is deeply apologetic you...More
When we arrived our hotel room was prepared with a cot and warm. Beds were really comfortable. Both - buffet breakfast and our dinner meals vere great and we experienced friendly staff. Happy to come back again.
Review collected in partnership with Accorhotels.com
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Response from DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure LodgeResponded April 12, 2017
Thanks for taking the time to give us a review of your experience. We are delighted we were able to meet most of your needs during your stay.
On Tour, and we found that the room was a wee small but has the LOT for any traveler. Our evening was a Scottish evening with Bagpipes, a special Haggis Ceremony and great food which was buffet style with plenty to choose from. But one...More
Response from DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure LodgeResponded April 3, 2017
Thanks for taking the time to give us your review. We are very disappointed one of our staff was rude to you. Please accept our most sincere apology. On the other hand we are delighted we were able to meet most of your needs during...More
My folks stayed 2 nights but personally I only joined them for dinner 1 night. Restaurant had a coach load and a conference in but service was still prompt. Food was very nice but staff seemed to be wandering around lost and confused. Watched a...More
Thank Greg H
Response from DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure LodgeResponded March 29, 2017
Thanks for your review Greg which is valued. We appreciate you bringing this to our attention and will discuss with the dining team today. With regards to your parents Accor loyalty card, as part of the card conditions it is their responsibility to advise the...More
I enjoyed my stay here but be warned that there were other coach parities; the 1st night and there were two other coach parties and the 3rd night one other coach party. Luckily we had no other coach party here for our 2nd night and...More
Response from DunedinLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure LodgeResponded March 13, 2017
Thanks for providing us feedback on your stay here at our hotel. We appreciate your comments regarding our restaurant. It is always difficult to stop queues forming when large numbers of people dine on a buffet - everyone seems to want to get there first!....More
$114 - $163 (Based on Average Rates for a Standard Room)
#17 Luxury Hotel in Dunedin
#23 Business Hotel in Dunedin
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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