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Novotel Christchurch Cathedral Square Hotel

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783 Reviews from our TripAdvisor Community

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Showing 728: English reviews
Santiago, Chile
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed 3 nights here. The hotel is very well located near the Interchange bus station, near the Re Start mall and just beside the cathedral. Rooms are spacious, bathroom is little but ok. Breakfast was great and wifi is free to Accor members which is great. The city is in process of re building but you must visit the... More 

Helpful?
1 Thank cdelabarra1979
Brisbane, Australia
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Novotel on our last night in Christchurch. The rooms are well appointed and comfortable as expected. The staff are very friendly and happy to help. The view from our room was great (12th floor) The hotel is in the middle of the city and close to everything great for small walks. I would recommend the Novotel... More 

Helpful?
Thank mmm42
Wanganui
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Seriously did not enjoy this experience. Was quite annoyed at the time, however now more than a month onwards I feel I am going to share my displeasure. We booked the room on the top floor with a balcony, the day before they said it was being used as an upgrade for another member which I thought was absolutely rude... More 

Helpful?
Thank Jevanx
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wonderful meal. Excellent service from all of the staff. Very attentive. Food was sublime. I had the seafood chowder entree... it was delicious. Very attractive decor. Awesome view of the CBD. Would definitely recommend.

Helpful?
Thank Keren C
Brisbane, Australia
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel says it's 4 star but that's a bit of a stretch. The room was reasonably comfortable though I hardly slept as the bed was so incredibly hard. Breakfast was OK but not great. Oddly there was a speaker in the bathroom connected to the TV - and it was VERY VERY LOUD. Even when the TV was muted... More 

Helpful?
Thank Trish B
Airdrie, Canada
Level Contributor
124 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hubby and I spent one night in the new Novotel Christchurch Cathedral Square and it was fairly average. The room was large and clean, with a view of the cathedral, and the bed was comfortable. The included breakfast was surprisingly good for a buffet. And that's where the good ends. The towels were very scratchy, the wifi was limited to... More 

Helpful?
Thank nielsensmith
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear nielsensmith, Thank you for sharing your experience on Trip Advisor. I am sorry that our internet offering did not meet your expectations. This is in line with our current brand standards. These standards are reviewed and updated constantly to ensure we meet the expectations of our guests. The charge for toiletries are also as per the Novotel brand standards.... More 

Hobart, Australia
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice comfortable rooms, bar and restaurant area very cosy with fire place, friendly and attentive staff. Nice little gift shop with a good selection of souvenirs as well. Good location to explore the CBD of Christchurch and see the progress that's been made after the earthquake and support any of the shops that have opened. PARKING Paying for parking was... More 

Helpful?
1 Thank Shaz406
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear Shaz, Thank you for promoting our hotel on Trip Advisor. I am glad that our team looked after you by providing attentive & friendly service and you could take advantage of our central location. I will share your comments with our team. Again thank you for taking the time to write and we look forward to welcoming you back.... More 

Houston, Texas
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our group of retired seniors who travel everywhere were very appreciative of travelteam.com who selected Novotel right in the CBD of Christchurch for us for your very first segment of our month long trip to New Zealand and Australia. We were totally impressed with this very modern hotel, Everything was like brand new and immaculate. Our rooms were of standard... More 

Helpful?
Thank 77059Happytraveler
Auckland Central, New Zealand
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in this property recently for 2 nights. It was not cheap but there are few central hotels in Christchurch to choose from. Beside I am an Accor member, so thought we'd give this place a try. It is a pretty standard Novotel hotel. New Zealand standard is probably a 4 stars hotel but travelling quite a bit around... More 

Helpful?
3 Thank David I
Bahrain
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I appreciated the location of this hotel as everything I wanted to do or see around Christchurch was in walking distance (except the airport and train station, which were both easy taxi rides). Just steps from Cathedral Square, where even in the midst of winter there were food trucks and lively gatherings. A short walk to the main part of... More 

Helpful?
Thank HotCorner
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: New Zealand, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Spoil yourself in this new, stylish 4+ star hotel. The Novotel Christchurch Cathedral Square (re-opened 2013) is elegantly positioned alongside the original Christchurch Cathedral. The hotel boasts 154 spacious rooms and suites, from modern and contemporary to charming and cozy, everyone will be delighted. All rooms are complimented with the modern day comforts and amenities that one has come to love and expect from this international 4+ star hotel. Come to Christchurch and experience the style and sophistication of a 4+ star hotel in Christchurch. ... more   less 

Additional Information about Novotel Christchurch Cathedral Square Hotel

Address: 52 Cathedral Square | Central City, Christchurch 8011, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: $144 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Christchurch Cathedral Square Hotel 4.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Novotel Christchurch Cathedral Square Hotel Christchurch
Hotel Style:
#5 Green Hotel in Christchurch
#16 Business Hotel in Christchurch
#16 Luxury Hotel in Christchurch
#32 Family Hotel in Christchurch
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