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The Ashley Hotel

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Traveler (35)
Room & Suite (7)
Business Center & Event Rooms (2)
Overview
  • Excellent7%
  • Very good32%
  • Average41%
  • Poor15%
  • Terrible5%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Meeting Rooms
Golf course
Dry Cleaning
Self-Serve Laundry
3 Star accommodation
All hotel details
Reviews (207)
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185 results
Traveler rating
16
59
68
32
10
Traveler type
Time of year
LanguageEnglish
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16
59
68
32
10
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All reviewsa ground floor roomwell located hotelwestfield shopping centrebotanical gardensbus stopfree wifienjoyed my stayshort staycentral christchurchairportconvenience
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1 - 5 of 185 reviews
Reviewed May 17, 2018

Clean and tidy room and staff very welcoming and helpful. Rooms are available both upstairs and downstairs. From what my colleagues indicated, the rooms are progressively being updated as some rooms quite different from others. Breakfast is available in the dining room for convenience.

Thank Judith H
Reviewed May 2, 2018 via mobile

Our first rooms was not very clean, coffee rings in cups, tops of beds had something white in numerous place along with someone else's hair, shower door has not had a good clean in quite some time also has hair on it and in shower,...More

Thank Beckswelsh
Response from Jacob W, Guest Relations Manager at The Ashley HotelResponded June 5, 2018

Hi Beckswelsh, Thanks for taking the time to give your feedback. We are sorry to hear that our room did not meet your expectations, especially since we take such pride in the cleanliness of our hotel rooms. We have brought these issues to the attention...More

Reviewed April 30, 2018 via mobile

I would not recommend this hotel to anyone. Originally from U.K I stayed here as I was performing in Christchurch. Dreadfully rude reception staff who Don’t care about you at all. Didn’t have a credit card so they made me walk to a atm in...More

1  Thank VeronicaB2840
Response from Jacob W, Guest Relations Manager at The Ashley HotelResponded May 30, 2018

Dear Veronica B, Although we don't ever enjoy receiving reviews like this, we do appreciate your time and feedback. I hope that you will accept our sincerest apology. Our company takes pride in treating our guests with the utmost respect and our reception staff are...More

Reviewed April 30, 2018

The room was clean apart from a couple of long black hairs in the shower. This property has obviously had a paint job and a small refit (not to the best standard) The bed and headboard looked impressive (new additions) but the rest of the...More

1  Thank Sonya W
Response from Jacob W, Guest Relations Manager at The Ashley HotelResponded May 30, 2018

Dear Sonya W, Thank you for taking the time to leave your feedback and your positive comments relating to our comfortable bedding and showers. We do sincerely apologize for the black hairs found in the shower as room cleanliness is something we take pride in....More

Reviewed April 27, 2018

A no frills hotel good for a one or two day stay. Modest but clean rooms. Ground plus first floor without lifts. Continental cold breakfast. Conveniently located to bus stop, eating places and shopping center.

Thank rajukaruna
View more reviews
About
Description
The Ashley Hotel Christchurch is a newly refurbished, 45-room hotel that delivers a charming, relaxed and convenient experience. The Ashley Hotel is located in Riccarton, within walking distance of Hagley Park, ...More shopping malls, dozens of restaurants and cafés, Christchurch Hospital, the train station and plenty of other Christchurch attractions. We offer several different Christchurch hotel room types, perfect whether you are visiting for business, holiday or as part of a group. For your convenience, The Ashley Hotel also has disabled facilities. Whatever your reason for visiting Christchurch, enjoy it in comfort and style at The Ashley Hotel Christchurch. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Dry Cleaning
Golf course
Meeting Rooms
Microwave
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
45
Price range
$50 - $114 (Based on Average Rates for a Standard Room)
Location
New Zealand > South Island > Canterbury Region > Christchurch
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
45
Price range
$50 - $114 (Based on Average Rates for a Standard Room)
Location
New Zealand > South Island > Canterbury Region > Christchurch
Photos
Traveler (35)
Room & Suite (7)
Business Center & Event Rooms (2)
Nearby
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Questions & Answers
Ask a question
Swanseagirl56
August 12, 2014|
Answer
Response from Jacob W | Property representative |
Dear Swanseagirl56, Thank you for your enquiry. The walking distance to the cathedral square from The Ashley Hotel Christchurch is 3km which runs through the beautiful hagley park. Kind regards, Jacob Williams Assistant... More
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Room Tips
"Avoid rooms on first floor if you have heavy luggage as there are no lifts"
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"Get a room on the upper level."
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"Not a place with good views anywhere that we could see."
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"No elevators so if you are elderly or have a heap of luggage get a room on the ground floor."
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