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Heartland Hotel Cotswold

88-96 Papanui Road Merivale, Christchurch 8014 New Zealand
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Guests1 room, 2 adults, 0 children
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Traveler (150)
Room & Suite (79)
Dining (16)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Bicycle rental
Shuttle bus service
Conference facilities
Parking
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Newspaper
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Room service
Iron
Flatscreen TV
Hair dryer
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
407Reviews5Q+A73Room tips
Traveler rating
  • 82
  • 158
  • 114
  • 32
  • 21
Time of year
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Popular mentions
I dined in the hotel restaurant for dinner and breakfast during my stay. The food was sensational, especially the seafood chowder (dinner menu) and the fish cakes (breakfast menu). I loved the Tudor style buildings. The rooms are spacious and my bathroom had a large relaxing bath tub. The staff in both the restaurant and reception were so genuinely friendly, helpful and professional. Kimberly is an asset, nothing was too much trouble.
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I stayed there a few years back and wrote a very bad review but decided to try it again and I am pleased to say that I really enjoyed staying there twice last week. The room was big and clean. The reception staff were awesome especially Kimberly who is a delight. The food was incredible. We even came back to town earlier than originally planned to get the fish cake eggs benedict thing for breakfast again.
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Stayed several times, will be back again, top people and top service. Love the stepping back in time feel and the suits of armour etc. Also the cobblestones, sword sticking out of the large rock, swimming pool and spa. The period restuarant is nice and quiet and has a disabled access lift up the stairwells if required.
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Lovely charming hotel. Very big rooms very clean and tidy. Hotel staff were very helpful. The restaurant onsite was amazing!! I was looked after by George. A huge thank you to him, he made my stay very enjoyable. I will be staying again when in Christchurch. %100 recommend
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Response from Simon J, General Manager at Heartland Hotel Cotswold
Responded 2 weeks ago
Kia ora Bmeiks22, Thank you for the pleasant feedback. George is a true asset to us and a valued staff member. I will pass on the feedback I am glad you enjoyed your stay and we look forward to your next visit. Nga mihi
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I would like to say that whenever i stay at Heartland hotel christchruch i always enjoy it thorughly. Great customer service especially from Raj and Satwinder at reception and restaurant. Warm and welcoming atmosphere, newly renovated rooms are amazing but might need to check the water pressure in the shower.
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Response from Simon J, General Manager at Heartland Hotel Cotswold
Responded Jun 12, 2019
Kia ora, Always rewarding to hear from our regular visitors. We are forever thankful for your loyalty and continued support. We are looking into the issues with the water pressure and should have a fix in the near future. Nga mihi Simon Jackson
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Previous
PRICE RANGE
$66 - $173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heartland hotel christchurch
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
77
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