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Heritage Christchurch

Travelers' Choice award winner
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Heritage Christchurch
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625 Reviews from our TripAdvisor Community

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Showing 598: English reviews
Reviewed February 14, 2016

Nice location and rooms, although no air conditioning. But there was some sort of dance party in the area. Loud music permeated our room all night, only ceasing at 5am. Worst nights sleep ever. No attempt to do anything or apologise from the hotel. Wifi performance was very slow.

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3Thank James R
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear James R, Thank you for taking the time to place your feedback on TripAdvisor. I was disappointed to read your feedback in relation to your stay at Heritage Christchurch during February. I would like to thank you for your positive comments about the suites and our location. We do appreciate receiving suggestions from guests about how we can improve...

Melbourne, Australia
Reviewed February 14, 2016 via mobile

I stayed in a Suite on the second floor and this has everything you could want. While this place is not cheap you do get a lot. It's ideally located in the heart of the city. While the view of buildings waiting to be demolished is a bit depressing, in a few years time it will be back to normal....

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1Thank Baldrick_the_Fourth
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Baldrick_the_Fourth Thank you for taking time to submit feedback on TripAdvisor after your stay this month. I was pleased to read you enjoyed our spacious suites and friendly helpful staff. The hotel has been part of the Christchurch hospitality industry since 1996 and survived the 2011 seismic events to emerge as one of the few remaining working heritage buildings...

Buckinghamshire
Reviewed February 11, 2016

The twin bedroom apartment we had at the Heritage was comfortable and clean. The hotel is in the converted Old Government Building. The corridors have a rather austere feeling but the rooms were good. The hotel is adjacent to the badly damaged cathedral. Our room overlooked a demolition site, mainly high rise buildings. The hotel is central to all landmarks...

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1Thank Will171
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Will171, Thank you for taking the time to submit feedback on TripAdvisor after your recent stay. It is always gratifying to read such positive comments about our hotel. We do find that the large apartment style Suites, with all of the facilities that we offer, are very popular for its large and unusual size and we continuously work to...

Nasielsk, Poland
Reviewed February 6, 2016

I had good service before, but not nearly as good as in the Heritage. Their friendly staff will always be there on an outlook to help you in any way required. The hotel is located in the city centre, so most things you need outside of it are accessible. The beds in the rooms are really comfy, and there is...

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1Thank JaroslawJarzabowski
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear JaroslawJarzabowski, Thank you for taking the time to submit feedback on TripAdvisor after your recent stay. It is always gratifying to read such positive comments about our hotel but more so our staff. We do find that the large apartment style Suites, with all of the facilities that we offer, are very popular for its large and unusual size...

Christchurch, New Zealand
Reviewed February 6, 2016

Great service from the doorstep, pleasant atmosphere and hotel itself is place to see. Located in central Christchurch on walking distance to pretty much everything in the city centre. Room I had is very interesting and spacious, health club is a great plus! Recommend it to everyone.

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1Thank NedTrifko
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear NedTrifko, Thank you for placing your feedback on TripAdvisor. We are very pleased to know that you enjoyed your stay with us earlier this month. The Old Government Building is one of the few historical buildings left operating in Christchurch. It is registered as a Category One Building on the Historic Places Trust register and was awarded the Christchurch...

Reviewed February 3, 2016 via mobile

Great old building in the blighted heart of Christchurch just by the wounded cathedral - so very central. We hadn't done due diligence before we booked so were amazed to discover our rooms were suites on two floors. Mine had kitchen, living room, twin bedded bedroom and master. There was nothing wrong with the master which had an enormous bed...

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Thank W14wanderer
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear W14wanderer, Thank you for placing your feedback on TripAdvisor. I agree that the building is very different from traditional hotel chain properties and being located centrally, in the CBD, is a bonus. We do find that the large apartment style Suites, with all of the facilities that we offer, are very popular for its large and unusual size. Heritage...

Hillsdale, New Jersey
Reviewed February 2, 2016

After being boxed in with our car, realizing there was no a/c (really didn't need it)and a speeding ticket, this hotel met all of our wants. It is in an old government building that made it through the earthquake of 2011. There are really no views as the city is rebuilding....slowly. But the room is expansive, with the bedroom and...

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1Thank BarbaraSS
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear BarbaraSS, Thank you for taking the time to submit feedback on TripAdvisor after your recent stay.It is always gratifying to read such positive comments about both our hotel and team. We hope to welcome you back the next time you visit Christchurch. Kindest Regards – Ana

Perth, Australia
Reviewed February 2, 2016

This was our second stay at the Heritage, the first time was before the earthquake and this was our first trip back after the disaster. This is a beautiful old building which has been well converted into a hotel with great rooms. The staff are always friendly and helpful. The rooms are well serviced and clean. A perfect place to...

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Helpful?
Thank Peter M
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Peter M Thank you for taking time to submit feedback on TripAdvisor after your stay earlier this month. I was pleased to read you enjoyed our spacious suites and friendly helpful staff on your first trip back after the 2011 EQ. The hotel has been part of the Christchurch hospitality industry since 1996 and survived the 2011 seismic events...

Melbourne, Australia
Reviewed February 1, 2016

We stayed here for 1 night, and loved this hotel. The whole building has a lot of charm and character, and the rooms are really big with 2 levels in the suites! The beds have so many pillows on them for every different sleep type! They also offer recycling which is nice to see in a hotel room! My only...

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1Thank Kristy T
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear Kirsty T, Thank you for taking the time to submit feedback on TripAdvisor, after your stay earlier this month. It is always satisfying to read such positive comments about our hotel and staff. I agree that the building is amazing and one that we’re very proud of. As you would have noticed we currently have an ever changing landscape...

Christchurch, New Zealand
Reviewed January 31, 2016

First impressions are important, mine was of a reception staff member who admitted she had no idea what she was doing and that she was losing the plot, not a great start. This continued for several minutes as I was made to feel I was in the wrong for checking in early when in fact it was after 2 p.m....

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1Thank spaceclown
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this review

Dear spaceclown Thank you for taking the time to provide feedback on your recent experience at Heritage Christchurch. I was disappointed to read your feedback in relation to your stay. We do appreciate receiving suggestions from guests about how we can improve the overall guest experience. It is a shame that you didn’t ask to talk with me personally while...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Christchurch is a long way from the Mediterranean - nevertheless, the opulence of an Italian High Renaissance Palazzo awaits you at the Heritage Christchurch. Designed by Joseph Clark Maddison and opened in 1913, the hotel is listed as a category one building on the Historic Places Trust Register, reflecting its status as a building of national significance. The hotel's grand design is fitting: after all, Christchurch is regarded as the Garden City, and is regarded internationally for its culture and refinement. ... more   less 

Additional Information about Heritage Christchurch

Address: 28 - 30 Cathedral Square, Christchurch 8001, New Zealand
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: $154 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Christchurch 4.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Heritage Christchurch Hotel Christchurch
Christchurch Heritage Hotel
Hotel Style:
#1 Spa Hotel in Christchurch
#6 Business Hotel in Christchurch
#7 Family Hotel in Christchurch
#7 Luxury Hotel in Christchurch
#18 Romantic Hotel in Christchurch
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Questions & Answers

Here's what travelers have asked, with answers from Heritage Christchurch staff and other travelers.
11 questions
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Questions? Get answers from Heritage Christchurch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“the 2 room suites are lovely - dining room included as well as kitchen”
493Nicko, 2 weeks ago | Read review
“The two different rooms we stayed in, I couldn't fault.”
garymY4122OJ, 3 weeks ago | Read review
“avoid a room on the main street”
957gracew, Mar 18, 2017 | Read review
“Second floor to get away from street noise”
R3116CKelizabethb, Mar 3, 2017 | Read review
“Any one on the first floor, rooms on the east side get a lot of sun.”
Scotby, Feb 20, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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