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Christchurch

Heritage Christchurch

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28 - 30 Cathedral Square, Christchurch 8001 New Zealand
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Traveler (329)
Dining (13)
Room & Suite (7)

About

#20 of 151 hotels in Christchurch
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
Christchurch is a long way from the Mediterranean - nevertheless, the opulence of an Italian High Renaissance Palazzo awaits you at the Heritage Christchurch. Designed by Joseph Clark Maddison and opened in 1913, the hotel is listed as a category one building on the Historic Places Trust Register, reflecting its status as a building of national significance. The hotel's grand design is fitting: after all, Christchurch is regarded as the Garden City, and is regarded internationally for its culture and refinement.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Coffee shop
Bowling offsite
Squash offsite
Children's television networks
Paid public parking on-site
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Fitness / spa locker rooms
Personal trainer
Sauna
Pool / beach towels
Indoor pool
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Taxi service
Banquet room
Fax / photocopying
Spa
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Good to know
  • HOTEL CLASS
    4.5 stars
  • HOTEL STYLE
    Historic Hotel, Romantic
  • Languages Spoken
    English, Russian, Hindi, Japanese
  • NUMBER OF ROOMS
    35
869Reviews13Q+A100Room tips
Traveler rating
  • 490
  • 253
  • 96
  • 17
  • 13
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  • English
Popular mentions
The rooms and location were the best. But the best part of this hotel was the staff. Everyone was so friendly and tried to make our stay wonderful. They succeeded. Due to a train snafu we needed late night service. They were over the top service.
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Response from HCHCHotelMgr, General Manager at Heritage Christchurch
Responded 1 week ago
Dear robertc358, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted that you enjoyed your stay and found our staff friendly and helpful! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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Great location great rooms great bar. Best bar in central Christchurch funky and live music Thursday Friday Saturday I would have give. 5 stars but I could not use the pool as it was not clean the water was grubby .
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This hotel is located in a historic building in Christchurch and has been totally renovated. The rooms are huge and the hotel even has a very popular bar just outside the main entrance (hotel is separate and no noise filters back to the rooms). It was delightful.
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Response from HCHCHotelMgr, General Manager at Heritage Christchurch
Responded 2 weeks ago
Dear X360UFjohnm, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted that you enjoyed your stay and found the suites spacious! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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We chose this hotel because we were traveling with family and desired the two bedroom/living room/kitchen situation. The apartment delivered that but the windows are all sealed and it was very very stuffy. We love historic hotels, and hate to do this, but I would not recommend this hotel. We are convinced we caught colds while staying there as there is literally no air circulation. Seeing all of the other similar complaints, Heritage really needs to invest in this issue. It they do, the hotel is a winner. Otherwise, can't recommend unless you really want this layout. (ps. re layout, two bedrooms and one bath are up a narrow flight of stairs, one bath is on the first floor)
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Had a slightly poor start, as due to flight times we arrived at about 1am. I had previously checked and been told reception was 24 hours, but the door was locked and we had to make a call to be let in. As was the style at the time corridors and rooms are very lofty, our curtains must have been 16 feet tall. Our bed was on a mezzanine floor, which was fine except that we arrived in a heatwave and the hot air travelled upwards. The ceiling fan helped somewhat, but not enough for me. The above are relatively minor gripes for what was a comfortable stay in the heart of Christchurch. The suites were large, and the food in the hotel bar was what I would classify as high class bar food.
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Response from HCHCHotelMgr, General Manager at Heritage Christchurch
Responded 3 weeks ago
Dear Mr_CWilliams, Thank you for taking the time to place feedback on TripAdvisor subsequent to your recent stay. We are delighted that you enjoyed your stay and found the suites large; we do apologize for the heat in the rooms! The Hotel does lock front doors at night for security reasons, we apologize the door bell on the front door was not as prominent as expected - our sincere apologies for inconvenience caused! Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future. Kind Regards, Astrid Hay
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PRICE RANGE
$172 - $291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heritage christchurch hotel christchurch, christchurch heritage hotel
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
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Frequently Asked Questions about Heritage Christchurch
Which popular attractions are close to Heritage Christchurch?
Nearby attractions include Quake City (0.3 miles), 185 Empty White Chairs - Earthquake Memorial (0.3 miles), and Cardboard Cathedral (0.3 miles).
What are some of the property amenities at Heritage Christchurch?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness center.
Which room amenities are available at Heritage Christchurch?
Top room amenities include a kitchenette, a minibar, and a flat screen TV.
What food & drink options are available at Heritage Christchurch?
Guests can enjoy free instant coffee during their stay.
Is parking available at Heritage Christchurch?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Heritage Christchurch?
Conveniently located restaurants include Inati, Mumbaiwala Indian Street Kitchen, and Permit Room.
Are there opportunities to exercise at Heritage Christchurch?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Heritage Christchurch located near the city center?
Yes, it is 0.09 miles away from the center of Christchurch.
Are any cleaning services offered at Heritage Christchurch?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Heritage Christchurch?
The staff speaks multiple languages, including English, Russian, Hindi, and Japanese.
Are there any historical sites close to Heritage Christchurch?
Many travelers enjoy visiting Riccarton House & Bush (1.9 miles), Mona Vale (1.7 miles), and Ferrymead Heritage Park (4.1 miles).