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Chateau on the Park - Christchurch, a DoubleTree by Hilton

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Chateau on the Park - Christchurch, a DoubleTree by Hilton
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719 Reviews from our TripAdvisor Community

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Showing 652: English reviews
Kuala Lumpur, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed there one night. Very close to city attractions. Neat and well furnished rooms. Hotel gardens were really lovely. We were given hot chocolate chip cookies when we checked in. Buffet breakfast was also nice. Will surely return.

Helpful?
Thank AR2PV
Auckland, New Zealand
4 of 5 stars Reviewed 2 days ago NEW

Extensive improvements since my last visit in terms of modernisation but maintaining friendly personal atmosphere. Pleasant setting. Comfortable bar area and breakfast good quality.Staff were welcoming and friendly.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John W
Management response:

Dear John W, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. It is a pleasure to welcome you back to the hotel and I am very pleased to read that you enjoyed your stay with us. It all starts with a warm chocolate chip cookie welcome as our symbol of a warm... More 

Wellington, New Zealand
4 of 5 stars Reviewed 2 days ago NEW

A great hotel very close to the city, its attractions and airport upon departure. Great staff and amenities in the hotel, rooms have been upgraded to ensure the level of quality has risen again.agley park right outside the door and walking distance to the local botanical gardens also

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Aiah J
Management response:

Dear Aiah J, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. It is wonderful to welcome you to the hotel and I am very pleased to read that you thoroughly enjoyed your stay with us. I am very pleased to hear that you enjoyed our great staff service and upgraded room product.... More 

Lake Wales, Florida
Level Contributor
261 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our stay here . The room was very clean and well furnished. The bed was so comfortable! Chocolate chip cookies were to die for ( they were given to us when we checked in). The breakfast meals as well as the dinner meals were very good. Nice place to stay. Also the bath & shower were separate.

Helpful?
Thank Bluelake8213
Management response:

Dear Bluelake8213, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. I'm delighted to read that you thoroughly enjoyed your stay with us, in particular our signature warm chocolate chip welcome. We shall look forward to welcoming you on your next visit. Regards, David Wain More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

On our arrival around 7pm we were given a one bed room for three. Next room the toilet didn't flush. Next room right. They were very willing to fix the problems and very pleasant. We used the restaurant and the menu was adequate And the staff were very nice. I would go back there.

Helpful?
Thank Mary D
Management response:

Dear Mary D, Thank you for choosing to stay with us at Chateau on the Park Christchurch a DoubleTree by Hilton. It is disappointing to read that you have mixed reviews from your recent time with us. Firstly, please accept my apologies for the issue you encountered in regards to the room move and toilet not working properly. I am... More 

TAUPO, New Zealand
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This newly refurbished iconic hotel with is garden setting and water enclaves and fountains permeating throughout the ground floor provides a unique ambience in which to relax and, recharge with reasonably-priced outstanding food from its suburb restaurant. Very much the best place to stay in the garden city. Cant wait to return in a few weeks.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Database P
Management response:

Dear Database P, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. I'm delighted to read that you thoroughly enjoyed your stay with us, in particular our spectacular garden surrounds. We shall look forward to your next visit with us. Regards, David Wain More 

Canberra, Australia
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

For our first few nights in Christchurch we were highly impressed! Beautiful boutique building with lovely service and an excellent bistro for dinner. Try the seafood risotto, it blew my breath away. About a 20min-half hour walk takes you across the park into the city.

Helpful?
1 Thank BrigetteKathryn
Management response:

Dear BrigetteKathryn, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. It is wonderful to welcome you to the hotel as part of your special time together. We receive a great deal of positive feedback on our menu offering at the GCB Restaurant and I am pleased to hear you enjoyed the seafood... More 

Brisbane, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Enjoyed our 9 night stay at "The Chateau on the Park" Very comfortable and staff very helpful. Great outlook with Hagley Park across the road and easy access to the city and lots of great things to do

Helpful?
Thank Chris R
Management response:

Dear Chris R, Thank you for taking the time to post on TripAdvisor. It is wonderful to read that you thoroughly enjoyed your extended stay with us and our friendly and helpful staff were able to look after all your needs. We enjoy a privileged location of being directly opposite Hagley Park with quick access to the Botanical gardens, the... More 

Wellington, New Zealand
1 review
4 of 5 stars Reviewed 2 weeks ago

After the earthquakes, there has not been a lot of choice for hotels/accommodation in the area. This was the only hotel in Christchurch that had the capacity to take the numbers (over 100) for our company's annual conference. The staff and the experience was really good overall.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jerome M
Management response:

Dear Jerome M, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. I am very pleased to read that you thoroughly enjoyed your stay with us. It all starts with a warm chocolate chip cookie welcome as our symbol of a warm and heart-felt welcome, again we are so pleased to read that... More 

Auckland, New Zealand
1 review
3 of 5 stars Reviewed 2 weeks ago

Layout of conference facilities was odd and décor dated. Heating was pleasant in the rooms, but we were left in cold corridors on more than one occasion. Food was not clearly labelled for allergies, despite our advising in advance.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Helen S
Management response:

Dear Helen S, Thank you for taking the time to post on TripAdvisor. It is disappointing to read that we fell short of your expectation on this visit. It is our goal to ensure each and every guest stay is a unique, special and memorable one. When things don't go so well we encourage you to let us know so... More 

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Near Chateau on the Park - Christchurch, a DoubleTree by Hilton

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A unique 192 room resort-style hotel set in 5 acres of gardens providing quality accommodation just minutes from the centre of Christchurch and Horncastle Arena. All premier rooms have a view of part of the garden. On site restaurant and bar, 24 hour room service, free car parking, boutique vineyard, putting green, outdoor swimming pool, business centre, guest laundry. A complimentary shuttle is provided to the city centre, railway station and nearby shopping centres. ... more   less 

Additional Information about Chateau on the Park - Christchurch, a DoubleTree by Hilton

Address: 189 Deans Avenue, Christchurch 8440, New Zealand (Formerly Chateau on the Park Hotel)
Location: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: $104 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau on the Park - Christchurch, a DoubleTree by Hilton 3.5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Hotel Chateau On The Park
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