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InterContinental Wellington, an IHG Hotel

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Traveler (786)
Room & Suite (331)
Videos (1)
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About

#10 of 53 hotels in Wellington
Location
4.8
Cleanliness
4.5
Service
4.5
Value
4.0
2023 Travelers' Choice Best of the Best
Boasting stunning waterfront views, InterContinental Wellington is five-star hotel in New Zealand's capital. Centrally located in Wellington near premier arts, shopping, and culinary destinations, our hotel is a tranquil respite from the vibrant city below. Enjoy exceptional international dining at GPO or an elevated coffee at Two Grey, escape to our award-winning Club InterContinental lounge, and unwind in our serene contemporary guest rooms and suites.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
On-demand movies
Bath / shower
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Harbor View
Bay View
Languages Spoken
English, French, Spanish, Afrikaans and 1 more
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
4.5
4.5 of 5 bubbles2,099 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The InterContinental Wellington seems to strike a balance between luxury and the need for improvement. Guests have lauded the atmosphere for its luxurious tranquility, yet some feel the rooms, while clean and modern, could benefit from expansion and updating. Service at the hotel is generally praised, but not without some reported lapses. Although opinions on value vary, with some criticisms over costs, the prime location is consistently celebrated. Amenities, particularly the gym, receive positive mentions, though the pool's size and condition have drawn some concerns.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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Roy&Pat wrote a review Feb 22
Norfolk, United Kingdom92 contributions
This was a return visit for us to belatedly celebrate our Golden Wedding Anniversary. The doorwoman gave us a very warm greeting and took responsibility for unloading and parking our car. She also organised the immediate delivery of our luggage to our room. Check in was equally smooth with another warm welcome, along with thanks for making a return visit, from the front desk team. Having advised the hotel of our belated celebration, prior to our arrival, we were delighted to find a complimentary chilled bottle of champagne, a selection of pastries and a lovely card of congratulations. We were also given an upgraded room, one of the benefits of being an IHG Platinum Member. As normal service from all departments was very efficient, friendly and welcoming. All staff take pride in providing a high quality service and interact warmly with guests. The food at breakfast and dinner was excellent with a wide variety of choices. We have no hesitation in recommending this hotel and will stay there again when we return to Wellington.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Book directly with the hotel, or utilise the IHG web site, to get the best rates.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordie Willis, Owner at InterContinental Wellington, an IHG Hotel
Responded 4 days ago
Dear Daydream802738, Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andy wrote a review Jun 2023
Washington DC, District of Columbia25 contributions
Hotel's Favorite
For my week in Wellington for work and fun, I wanted to make things as easy as possible logistics wise -- and I wanted a good view. The InterContinental provided to be a great choice and well worth it to pay extra for Club access and a harbor view. The Club provided breakfast as well as evening hors d'oeuvres that made additional dinner not necessary. (The hors d'oeuvres were less impressive than some Marriott M Clubs I've been to, but still decent.) The excellent chefs make tasty omelette and egg sandwiches for breakfast. Also, the Club staff -- and all the staff, including the front desk -- were friendly and helpful. I also liked that the rooms were modern. And again, what a view of the harbor!
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Date of stay: June 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Jordie Willis, Owner at InterContinental Wellington, an IHG Hotel
Responded Jul 11, 2023
Dear AndyF_20008, Thank you for your lovely feedback. The team and I are pleased you chose to stay with us and thank you for taking the time to share your experience. Your feedback is extremely valuable to us, a positive guest experience is something our staff takes great pride in and are vey happy to hear your stay was enjoyable. We hope you will visit us again. Warm regards, InterContinental Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Craig P wrote a review Feb 20
Sydney, Australia605 contributions
Consistent IHG Intercontinental offering. Very good size rooms, large bathrooms, very comfortable bed. We stayed two nights. Disappointingly our first room was directly above renovation works and the sounds of concrete drilling etc was intrusive. Poor on hotel management for letting out the rooms around these works. But good on management for moving us to another room when we raised the issue. But not the level we would expect of Intercontinental. The hotel is well located for the city to shops and easy walk to restaurants…..3 Cafes directly opposite in the street.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordie Willis, Owner at InterContinental Wellington, an IHG Hotel
Responded 4 days ago
Dear Craigp0017, Thank you for your feedback. We are pleased you chose to stay with us during your visit to Wellington. We do apologise that your stay did not meet all your expectations. We appreciate your comments and will share these with our management team so we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, InterContinental Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HuntingdonTrees wrote a review Feb 19
Kimbolton, United Kingdom31 contributions
Lovely couple of nights at this conveniently located hotel, the concierge guys were particularly pleasant, efficient and accommodating to my husband and I, looking after our car and even getting the battery changed on our bathroom room scales 😀😀
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordie Willis, Owner at InterContinental Wellington, an IHG Hotel
Responded 4 days ago
Dear Huntingdon Trees, Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ahtram56 wrote a review Feb 9
Dubuque, Iowa297 contributions
We arrived for two nights. Beautiful accommodations. Clean room and very comfortable bed with all the luxury amenities. Helpful staff. Had trouble parking in the car park but the kind bellman parked it for us. Highly recommend this hotel!
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordie Willis, Owner at InterContinental Wellington, an IHG Hotel
Responded 2 weeks ago
Dear ahtram56, Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacek_TA wrote a review Feb 5
Wellington, New Zealand159 contributions
We are returning customers. We can’t say enough good things about the customer service and Club lounge experience. It’s very nice to be recognised and remembered. We can’t wait until next time. Full Diamond Ambassador benefits recognition - thank you.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordie Willis, Owner at InterContinental Wellington, an IHG Hotel
Responded 3 weeks ago
Dear Jacek_TA, Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in. The team will be happy to hear you enjoyed Club Lounge experience and service around the hotel. We hope you will visit us again. Warm regards, InterContinental Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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907JLeMay wrote a review Feb 5
Anchorage, Alaska149 contributions
The hotel is located right downtown in the heart of a very clean city. Grocery stores, restaurants, and the cable car line are super close. We were upgraded to a suite, and it was spacious and clean. Staff were friendly and helpful. I highly recommend this hotel.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordie Willis, Owner at InterContinental Wellington, an IHG Hotel
Responded 3 weeks ago
Dear 907JLeMay, Thank you for your lovely feedback. The team and I are pleased you chose to stay with us recently and delighted to read you enjoyed your time with us! We strive to make each stay as pleasant and comfortable as possible, a positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Warm regards, InterContinental Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael S wrote a review Jan 2024
Rocky Mount, North Carolina375 contributions
Modern Hotel, room was large, bed was comfortable, clean bathroom. Altogether comfortable stay. Good restaurant and full buffet breakfast. Well located in the middle of Wellington, in walking distance to Papa Tongarwa museum and the cable car to the Botanical Gardens.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordie Willis, Owner at InterContinental Wellington, an IHG Hotel
Responded 4 weeks ago
Dear Msoz45, Thank you for your feedback. The team appreciate you staying with us during your recent visit to Wellington and taking the time to share your experience. Please know that your feedback is extremely valuable to us, we use comments such as yours to continuously improve our guest experience. We hope you will visit us again soon Best regards, InterContinental Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TJMZ wrote a review Jan 2024
Auckland, New Zealand18 contributions
Hotel is very clean and centrally located. The breakfast was yummy, but the service seems unorganised. A couple of issues with the room. The shower was not the best, TV channels not all working and if you like coffee.l - find a cafe as the coffee options (in room and restaurant) aren’t the best. But happy with the stay.
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Date of stay: January 2024Trip type: Traveled as a couple
Room Tip: No tips.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordie Willis, Owner at InterContinental Wellington, an IHG Hotel
Responded 4 weeks ago
Dear tjmz1973, Thank you for your feedback. We are pleased you chose to stay with us during your visit to Wellington and are delighted to see you enjoyed your time. However, we do apologize that your stay did not meet all your expectations. We appreciate your comments and will share these with our management team so we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future. Sincerely, InterContinental Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JennyGonsalves wrote a review Jan 2024
Houston, Texas106 contributions
Great property, wonderful location, lovely room. The concierge Jeremy was the highlight of our stay. He was so well informed and warm and hospitable and aimed to please!! 5 stars for him!! We were on a very tight schedule and he did everything to facilitate our itinerary (great advise and proper direction) Our room was very well appointed, however the TV remote was filthy. They had some sanitizing wipes that I used to clean the remote and then showed it to the housekeeping supervisor. Instead of feeling badly about this situation (since IHG have a clean promise) and acknowledging the issue, she told me she was off!! (Really so the cleaning comes to a halt ???) This is why I rate it very good instead of excellent. Customer service with the others too (reception/dining) did not seem to be their strong suit.
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Date of stay: January 2024
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jordie Willis, Owner at InterContinental Wellington, an IHG Hotel
Responded 4 weeks ago
Dear JennyGonsalves, Thank you for your feedback and comments. We are pleased you chose to stay with us during your visit to Wellington and are delighted to see you enjoyed the hotel location, rooms and our friendly concierge team! However, we do apologize that your stay did not meet all your expectations. We appreciate you taking the time to tell us about your experience as this is not the responses we would expect. The hotel management team will be looking into these comments. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, InterContinental Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$193 - $307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental wellington hotel wellington, wellington intercontinental
LOCATION
New ZealandNorth IslandGreater WellingtonWellington
NUMBER OF ROOMS
234
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCONTINENTAL WELLINGTON, AN IHG HOTEL $160 ($̶1̶7̶8̶) - Updated 2024 Prices & Reviews - New Zealand

Frequently Asked Questions about InterContinental Wellington, an IHG Hotel
Which popular attractions are close to InterContinental Wellington, an IHG Hotel?
Nearby attractions include Escape Mate (0.1 miles), Tarot Zamm - Tarot Reader (0.2 miles), and Wellington Museum (0.08 miles).
What are some of the property amenities at InterContinental Wellington, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at InterContinental Wellington, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Wellington, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Wellington, an IHG Hotel?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to InterContinental Wellington, an IHG Hotel?
Conveniently located restaurants include Shed 5 Bar & Restaurant, Boulcott Street Bistro, and Pravda.
Are there opportunities to exercise at InterContinental Wellington, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does InterContinental Wellington, an IHG Hotel have airport transportation?
Yes, InterContinental Wellington, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is InterContinental Wellington, an IHG Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Wellington.
Are any cleaning services offered at InterContinental Wellington, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Wellington, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.