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West Plaza Hotel

Agoda.com$91*
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04/02/2017 04/03/2017
1 room 2 adults 0 children
$95*
$91*
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$95*
$95*
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West Plaza Hotel
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425 Reviews from our TripAdvisor Community

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Showing 396: English reviews
Bear, Delaware
Reviewed November 30, 2016

The hotel is in a good location and is close to Te Papa (5-10 min walk). Parking is available ($20-$25 per night). The hotel's lobby is clean and very nice looking. The rooms too are very clean. Wifi is available in the room but you only get a certain daily amount before paying. The room also does not have an...

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Helpful?
Thank dyt06z
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, it’s good to hear that you enjoyed your stay at the West Plaza Hotel. We are a mid-range value for money accommodation option and your comments will help others to choose our hotel when next in Wellington. Thanks again, Julie Wilcock - GM

Linkoping, Sweden
Reviewed November 27, 2016 via mobile

Perfectly located hotel to explore central Wellington from. Close to Cuba street but not so close that noise will disturb sleep. Friendly staff and quite OK standard on rooms even if age starts to show here and there. Hint: don't choose the hotel parking since it is too small for cars bigger than a VW Golf.

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Helpful?
Thank Göran A
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, it’s good to hear that you enjoyed your stay with us at West Plaza. We are a mid-range value for money accommodation option situated in the heart of Wellington city and we appreciate your comments about the friendly staff. Thanks again, Julie Willock - GM

Melbourne, Australia
Reviewed November 27, 2016

Just had a eight day stay at West Plaza, l could not fault the staff at all. Had a few issues with the lift but with everything that was going on in Wellington only a small issue. Thanks to Raymond and Adrian in the dining area!

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Helpful?
Thank Terry C
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your comments, it was so good to read that you were well looked after throughout your stay at the West Plaza Hotel. I am sorry that the lift was playing up, this has now all been resolved. I will also pass on your thanks to Raymond and Adrian. We look forward to seeing you again at the Hotel....

Napier, New Zealand
Reviewed November 24, 2016 via mobile

I stayed for one night on a business trip. Excellent staff, friendly and helpful. The room was ok, nothing flash and the bathroom needs a bit of navigating based on the toilet and shower closeness. The worst part of it was the noise. If the room had aircon I couldn't find it so on this muggy night I slept with...

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Helpful?
Thank Rick M
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback and the lovely comments about the helpful friendly staff. Unfortunately, it is often hard to control the noise created by other businesses’ in the CBD. I am sorry that these inner-city noises kept you awake and can understand how frustrating that must have been. Regards, Julie Wilcock - GM

Greater Wellington, New Zealand
Reviewed November 19, 2016

The hotel is clean and tidy. I visited Wellington with my Parents. I was a great place to stay. Central but away from Courtney place allowing for quiet time as well, especially during the weekend. I would stay again.

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Helpful?
Thank Fred0704
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, we appreciate it. It was so nice to hear that you enjoyed your stay, we look forward to seeing you again. Regards, Julie Wilcock - GM

Reviewed November 18, 2016

Where do you start with this hotel. Fantastic location in the cbd, close to shops, theatre's, restaurants. Just park your car at either the hotel or parking building across the road and walk to your destination. The rooms are clean, comfy and spacious. Food was delicious. And finally the staff...they were brilliant from the service at reception to the cleaning...

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Helpful?
Thank chrissyaw
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for the feedback, it’s nice to hear that you enjoyed your stay at the hotel. Your positive comments about the hotel and staff are much appreciated, thanks for taking the time to leave them. We also agree with you that our location is excellent and makes it so easy to enjoy Wellington. Regards, Julie Wilcock - GM

Taupo, New Zealand
Reviewed November 15, 2016

A family wedding brought us to this hotel in Wellington, my wife and I booked a queen room. From the minute we checked in the staff could not have been nicer. They bent over backwards to make sure we had everything we needed. The room was clean and comfortable and from the outset made to feel as though our stay...

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Thank Redhillroamer
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for the positive feedback, it’s nice to hear that you enjoyed your stay at the hotel. We agree with you that our staff are some of the best and it was great to hear that they made you feel very welcome. Thanks for taking the time to leave your comments we appreciate them and hope to see you again....

Reviewed November 14, 2016

There are quite lengthy waits for anyone to turn up to the front desk and this includes no one in the restaurant or bar area either. Frustrating. We experienced a very unprofessional act by the apparent head bartender. Having chatted with a most pleasant Irish woman behind the bar whilst she made a cocktail which was created exactly how it...

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Helpful?
Thank 556suzannec
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your detailed comments about your disappointing experience in the bar. I have passed on your concerns to the Restaurant Manager to follow up with the food and beverage staff and make changes if necessary. I am sorry that you felt this way and will follow this through with my team. This incident is in no way a representation...

Christchurch, New Zealand
Reviewed November 9, 2016 via mobile

Arrived at 10am expecting to just do a bag drop but our room was ready. Room was large with a single & double bed. Clean room & bathroom. Great location for Michael Fowler Centre, City & Waterfront. My only issue was the pillow, would like a softer one, but that's a personal preference. A little street & hallway noise but...

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Helpful?
Thank nzsmith
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for the positive feedback, it’s nice to hear that you enjoyed your stay at the hotel. We agree with you that our location is excellent and makes it so easy to enjoy Wellington. Thanks for taking the time to leave your comments we appreciate them. Regards, Julie Wilcock - GM

Tokyo, Japan
Reviewed November 6, 2016 via mobile

This hotel is right next to Cubs street which is filled with shops and food options. There are also a few clubs/bars right next to the hotel which makes it quite convenient if you are into night life. Our room was facing this back street with a massive parking garage but somehow it was Betty noisy at night. I had...

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Helpful?
Thank Moyashi S
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for leaving your comments it was good to read that you thought the location was excellent to explore the city. I am sorry that you found it hard to fall asleep due to inner city noises you could hear. We are a mid-range accommodation option situated in the heart of Wellington and we appreciate your feedback. Regards, Julie Wilcock...

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04/02/2017 04/03/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 6 suites.With large windows looking out to the hustle and bustle of the city. City Dining & Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available. ... more   less 

Additional Information about West Plaza Hotel

Address: 110 Wakefield St, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $93 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Plaza Hotel 4*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Priceline and Booking.com so you can book your West Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
West Plaza Wellington
Hotel Style:
#17 Luxury Hotel in Wellington
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Questions & Answers

Here's what travelers have asked, with answers from West Plaza Hotel staff and other travelers.
6 questions
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Questions? Get answers from West Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would contact West Plaza direct to book”
 of 5 bubbles Rachelann08, Feb 13, 2017 | Read review
“North facing rooms are quieter”
 of 5 bubbles , Jan 29, 2017 | Read review
“No, all seemed bog standard”
 of 5 bubbles AnonymousMalaga, Jan 23, 2017 | Read review
“We were on the 3rd floor and heard no sounds at all.”
 of 5 bubbles coling6, Jan 7, 2017 | Read review
“Room 301 is at the front of the building and has a balcony”
 of 5 bubbles nigela133, Jan 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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