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West Plaza Hotel

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West Plaza Hotel
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355 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Palmerston North, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Everything about my stay was excellent. Great room...very clean and comfortable. Great location right in the heart of the city. Food was good and the coffee superb. But best of all was the excellent service. Nothing was too much trouble. Would absolutely stay again.

Helpful?
Thank bluehighway2016
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for the lovely feedback. It’s so nice to hear your comments and to pass them onto the team. We appreciate you leaving them and hope to see you again. Regards, Julie Wilcock - GM More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A little nervous as I had read a few reviews only days before we arrived. Had booked aaaaaages ago. Very pleasant surprise. For the price and location this is a great hotel. Bang smack central to everything we enjoyed our two days here. Nothing at all to complain about.....rooms compact but functional and cleaning standard is great. Staff friendly and... More 

Helpful?
Thank Sandra R
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, it’s so nice to hear that we exceeded your expectations. We can add your review to the many positive reviews received. We appreciate your comments. Regards, Julie Wilcock - GM More 

New Zealand
Level Contributor
180 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

A group of us meet from around the world to catch up after 20+ years. We had all travelled through Africa together and wanted a clean cheap and cheerful place to stay in Wellington. The West Plaza was perfect and ticked all the boxes plus it was central to everything.

Helpful?
Thank sallysage
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

So nice to hear you had a great stay at the hotel and that we ticked all your boxes. Sounds like it was a fun reunion. We appreciate your feedback; we are a mid-range value for money accommodation option with an excellent central location. Your comments sum the hotel up perfectly. Thanks again. Regards, Julie Wilcock - GM More 

Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed with Miss 8. Great room, quiet for central CBD location. Handy walk to anywhere along the waterfront. Parking available at an extra cost but worth paying for. Great breakfast buffet that we both enjoyed. Will definitely look at this for further trips

Helpful?
Thank Mandy C
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your lovely feedback, great to hear you had such a good weekend in Wellington. We hope to see you again. Regards, Julie Wilcock - GM More 

Suva, Fiji
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Was staying at West Plaza for business. A little mixed up with my access to Internet otherwise it was ok. Friendly staff at reception, but they probably need to smile more often when greeting guest. Food was good and best location. About 5mins from Cuba street :-). Great for short stay.

Helpful?
Thank KAY-M3006
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thank for your positive feedback about the food and the location of the hotel. I will also pass on your comments to the Front office team, we appreciate your input it helps us to improve our service. Thanks again. Regards, Julie Wilcock - GM More 

Melbourne
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Recently stayed at this hotel for one night on business. The hotel lobby is modern and fits what you expect of a better hotel. Staff were efficient and accommodating with easy checkin and checkout. However, the rooms are dated and need a complete refresh, along with the bathrooms. What probably doesn't help and an issue with the original design, are... More 

Helpful?
Thank Paul H
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, it was nice to hear that you found your room clean and comfortable, also that the staff were efficient. We are a mid-range value for money accommodation option with an excellent location in the city and your comments help us to improve. Regards, Julie Wilcock - GM More 

Auckland, New Zealand
1 review
4 of 5 stars Reviewed 4 weeks ago

Booked here as left another hotel with bad bed. What a pleasant surprise. The bed was great, have to say bathroom small but overall great. Nice type of person seems to stay here as well which makes for a good stay. Great social area in foyer which some places lack

Helpful?
Thank davidrT1825DP
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks so much for your positive comments, it’s always great to hear when guest have enjoyed their stay with us. We do hope to see you again in the future. Regards, Julie Wilcock - GM More 

Montgomery, Alabama
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff here does not know the word NO To say they were helpful and accommodating would just barely describe them. We had a great stay. The location is perfect and the price is reasonable. The parking situation is a bit awkward but again, they were ready and willing. Thanks to Megan, Olivia, Adam, Lauren and the rest.

Helpful?
Thank Tim H
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback about the hotel and the staff. It’s so nice to hear that you were well looked after by the team and it will be a pleasure to pass your comments onto them. Location and reasonable price sum up our mid-range value for money accommodation in the central city perfectly. Thanks again for leaving your feedback... More 

Cambridge, New Zealand
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 19, 2016 via mobile

The lobby is quite smart how ever the rooms a dated. (We had two rooms on 5th floor)The central air extraction is noisy and runs 24/7. No air con / heat pump just a standard wall mounted heater. The rooms are clean and tidy which is nice. One gripe I have it that the TV picture quality is bad. In... More 

Helpful?
Thank waldohelen
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your feedback, it helps us to improve. I appreciate your comments about the TV picture quality and the shower pressure and I will pass these on to our maintenance team to address. We are a mid-range value for money accommodation option situated in the heart of Wellington city and your feedback helps us to make changes. Thanks again,... More 

Rongotea, New Zealand
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed July 19, 2016

Here is a comfortable hotel that is centrally located in the central city, within walking distance of the central city attractions and shopping. Friendly staff and rooms are comfortable and clean with the bar and restaurant adding to convenience. Good breakfasts! Reasonable tariff, our room was quiet and I'll stay again.

Helpful?
Thank barnyard2016
WestPlazaNZ, General Manager at West Plaza Hotel, responded to this review

Thanks for your positive feedback. It’s always so good to hear when guests have enjoyed their stay with us. We are a mid-range value for money accommodation option in the central city and your comments sum our hotel up perfectly. Thanks again we appreciate you taking the time to leave your comments. Regards, Julie Wilcock - GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Wellington city opposite the Town Hall and Convention Centre; West Plaza Hotel offers a welcoming friendly atmosphere with 102 spacious and comfortable rooms. A short drive from the airport and ferry terminals and just a short walk to the national Museum Te Papa, the waterfront and the best shops, restaurants and entertainment the capital has to offer. Providing everything required to make your stay a comfortable and relaxed experience. Facilities include on-site car parking, 24 hour room service, flat rate wireless broadband access, tea/coffee making facilities, Sky TV and much more. Choose from 102 rooms - a combination of twins and doubles, including 6 suites.With large windows looking out to the hustle and bustle of the city. City Dining & Bar offers fresh New Zealand cuisine and a selection of boutique New Zealand wines.Choose from four versatile conference rooms; full catering, audio- visual equipment and presentation facilities are available. ... more   less 

Additional Information about West Plaza Hotel

Address: 110 Wakefield St, Wellington 6011, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $92 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West Plaza Hotel 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
West Plaza Wellington
Hotel Style:
#18 Luxury Hotel in Wellington
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