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We stayed in this hotel / hostel for three days. The reception is 24/7 occupied. They were very friendly and helpful as well as the rest of the staff. The room was very nice, clean and had a TV. The bathroom we shared with another...More
Response from Silvia v, General Manager at Hotel Waterloo & BackpackersResponded yesterday
Thank you for your lovely feedback. I am delighted to hear you enjoyed your stay. Your feedback is very helpful and appreciated. We hope to see you back again soon. Kind Regards Silvia von der Brelie General Manager
Booked a ensuite double room. The room itself very basic. No fridge, very small bathroom. Was disappointed that the bathroom wasn't cleaned properly (toothpaste marks still on the sink/floor) and the windows had large cracks in them. For the price it was reasonable and $5...More
Thank Mett H
Response from Silvia v, General Manager at Hotel Waterloo & BackpackersResponded 1 week ago
Thank you for taking the time to tell us about your experience at the Waterloo Hotel & Backpackers. I was very disappointed to hear about the cleanliness of your room as well as the cracked window. I sincerely apologise and can assure you this is...More
This hotel is rather dated but served my purpose for an early bus departure form the opposite Railway Station.
Bed and room is comfortable but the shared bathroom is original and can do with a renovation
Response from Lofa S, Manager at Hotel Waterloo & BackpackersResponded 4 weeks ago
Hi there. Thank you very much for your review of your recent stay at our hotel.
I have stayed at many places all over NZ , this would have to be one of my top picks. Always satisfied with the service at Hotel Waterloo and Backpackers. I stay regularly and always happy with what I get. Great team! Amazing place to...More
Response from Cyrus D, Front Office Manager at Hotel Waterloo & BackpackersResponded November 5, 2017
Hi there. Thank you very much for your review of your recent stay at our hotel. We are glad to hear we offered you more than what you expected. We hope you stay with us again.
I have to admit I was worried seeing the latest reviews but I enjoyed my stay. I did not expect to find a small backpackers with a personal touch in Wellington but I still had some nice conversations in their public areas and I found...More
Thank Nicolai V
Response from Lofa S, Manager at Hotel Waterloo & BackpackersResponded October 19, 2017
Hi Nicolai, Thank you very much for your review of your recent stay at our hotel. We are glad to hear we offered you more than what you expected. We hope you stay with us again.
$32 - $72 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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Response from BevAnnM123 | Reviewed this property |
There is parking across the road - but you have to pay - a daily rate - I think if you get a receipt from the hotel reception there might be a discount - can I suggest you contact the hotel I found them very helpful and... More
There is parking across the road - but you have to pay - a daily rate - I think if you get a receipt from the hotel reception there might be a discount - can I suggest you contact the hotel I found them very helpful and responsive to email queries
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"If catching a North Island Bus, or the Explorer Train - perfect, just across the road."