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Hotel Waterloo & Backpackers

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1 room 2 adults 0 children
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Hotel Waterloo & Backpackers
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405 Reviews from our TripAdvisor Community

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Showing 359: English reviews
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Reviewed 2 days ago NEWvia mobile

The only reason I would stay here is the location. The kitchen is OK, probably can get the equipment u might need. Staff are not as friendly as I expected. Rooms are not clean, especially the bathroom. But if u only stay here for the transport. That's fine.

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Helpful?
Thank Saya C
Dunedin, New Zealand
Reviewed 3 days ago NEW

The standard of hostel in NZ is usually very high however this hostel is a little tired and could do with a refit and a clean. Just small things like musty smells and out of date furnishing. But given the price and location I guess you get what you pay for.

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Thank galerobinson9
Reviewed 1 week ago via mobile

Site says free cancellation. Made a booking, cancelled it by ringing because i couldn't get through to booking.com. got charged $200 for a no show, i than rang the hotel again and explained what had happened they said they dont do cancellations and that it was some third party policy with booking.com and to take my concern to booking.com. I...

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Thank Vincent N
Reviewed 1 week ago via mobile

I don't know if the thermostat was broken or not but I found the room unbearably hot. Also the window overlooked an office building so you couldn't leave the curtains open if you wanted privacy. Also because it was so hot if you left the window open there was a lot of noise 24 hours a day. You get what...

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Thank Martinette G
Reviewed 1 week ago via mobile

Our double room with shared ensuite was fantastic - warm, despite the cold wet weather outside, lots of high pressure hot water in the shower, nice tidy modern bathroom, spacious bedroom, and even though we're right in the city, it was quiet enough to get a good sleep. Comfy bed, pleasant accommodations. And love the 24hr check in desk :)

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Thank Jess X
Shanghai
Reviewed 2 weeks ago

I stayed in this hostel for 2 nights and was very disappointed. The building might have been nice twenty or thirty years ago but is very run-down today; haven’t stay in such a run-down place for a while. The location is certainly very convenient (walking distance to the ferry, train station and downtown) but this is the only positive thing...

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Thank Moritz_Shanghai
Reviewed 3 weeks ago

I stayed in a 6-bed dorm with an ensuite with weak shower. Room is overall clean. Common kitchen is tidy too. Staff at the reception was accommodating. Good value for money but probably not for the comfort.

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Thank Yu J
Reviewed February 2, 2017

Due to the concert of the Guns 'n Roses on the 2nd. February, the only room available we found was at this shabby hotel which is in a pitiful state. There is no parking available. The hotel charges 2 per cent charges for credit card payments.The common areas are very dirty and the lifts were filthy. The room was adequate...

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Thank Maria T
Reviewed February 1, 2017

Well situated across from train station and ferry station. Rather run down hotel that our travel book reported had bright or colorful rooms. Well our double ensuite faced a shaft with little light coming in. Everything was jailhouse tan and there was one picture on the wall hung too high. If my husband hadn't already checked us in and gotten...

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Thank Feenixwest
Auckland, New Zealand
Reviewed January 31, 2017

We arrived by train so just had to cross the street to get to the hotel. Stayed in a private room which had obviously been renovated very recently, super clean and comfy beds. The guest kitchen desperately needs a makeover though, very hard to prepare even a basic meal as there are hardly any pots, cups, cutlery etc. No space...

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Thank MillyAuckland
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry

Additional Information about Hotel Waterloo & Backpackers

Address: 1 Bunny St | PO Box 3071, Wellington, New Zealand (Formerly Downtown Backpackers)
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $18 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Waterloo & Backpackers 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Downtown Backpackers Hotel Wellington
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Waterloo & Backpackers staff and other travelers.
2 questions
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6 months ago
New Zealand

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Questions? Get answers from Hotel Waterloo & Backpackers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be sure to have a bathroom.”
 of 5 bubbles mariatL8033VO, Feb 2, 2017 | Read review
“go, ask a room, and when they tell you to pay 10 dollars more to check-in before 15 turn around and leave”
 of 5 bubbles NEWSTED1981, Jan 28, 2017 | Read review
“Don't stay here”
 of 5 bubbles , Jan 14, 2017 | Read review
“Phone them - very helpful. My room facing North West was quiet.”
 of 5 bubbles , Aug 23, 2016 | Read review
“"Harbour views are the best"”
 of 5 bubbles , Aug 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question