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Hotel Waterloo & Backpackers

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394 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Newport, United Kingdom
Reviewed 5 days ago NEWvia mobile

Awesome location opposite train station, where there is also the ferry shuttle, friendly staff on check in. Twin room smelt musty, looked old and tired much like the rest of the hotel. There was a dirty old plaster stuck to the ladder of the bunk bed (how the cleaners missed this for so long I am not sure?). Nothing about...

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Helpful?
Thank Alex G
Calgary, Canada
Reviewed 6 days ago NEW

We were catching an early morning Bluebridge ferry to Picton, and were delighted to find we had only to walk across the street to get to the ferry terminal. We booked two ensuite rooms, which were basic but clean, with coffee-making facilities.This hotel is central, and we were able to walk to the waterfront restaurants and attractions.There's a little pub...

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Helpful?
Thank Terri H
Christchurch, New Zealand
Reviewed 1 week ago

Hotel reception behavior cannot be worse than that. I checked in on 25th december at about 8 pm. I was so tired that I woke up at 9:30 am next morning. I informed reception that I will be 30 min late and I will checkout at 10:30 am. They agreed. But they locked the door at 10 am when I...

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Helpful?
Thank Shoaib A
Wollongong, Australia
Reviewed 1 week ago

I had a single room with ensuite. It was clean, quiet, roomy, and well-equipped. I would stay here again. It's so nice to get a single room. The heating was on quite unnecessarily and I couldn't see how to switch it off so I just opened windows. Luckily it was a cool night, but it seems wasteful to have heating...

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Helpful?
Thank AntheaFG
Reviewed 3 weeks ago

I needed a place to stay after coming off the late ferry and this was the closest and cheapest. It was clean and had wi-fi. Even has a bar. Its on a noisy corner but so is everything in every city. Slept fine. Don't touch the house coffee. McD's is next door. As it happened I needed to stay another...

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Helpful?
Thank Robert J
Sydney, Australia
Reviewed 4 weeks ago via mobile

We stayed in a double room with ensuite. The room was a good size & perfectly clean. The heating overnight was wayyy too hot, even with the window open we roasted. Overall noise was ok, there were a few times where we're not sure what the people on the other side of our walls were doing, but sounded like they...

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Thank Colourdin
Germany
Reviewed 4 weeks ago

I stayed only one night and then looked out for a mother place to stay in Wellington, because of different reasons. Firstly the location is not perfect and through the open window I heard the crowd in front of the bar downstairs until late at night. Location is good if you want to catch a train the next morning, because...

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Thank Anke B
Nelson, New Zealand
Reviewed 4 weeks ago

I was overnighting before travelling from the railway station the next day, and the Waterloo is perfect for that... unbeatable location if your travel plans include the railway station (and there's a supermarket within the railway station) Arrival and departure were professional yet personable, and the price was exactly what I expected to pay. Not surprisingly, the place has a...

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1Thank apteryxvolans
London, England, United Kingdom
Reviewed December 18, 2016

Our flight arrived into Wellington at midnight so wanted a cheap nights stay and easy check in for the night. Great location opposite the train station and Lambton Quay shopping. We booked a private bunk room with shared bathroom which did the job (bathroom old but relatively clean). You get an hour free wifi which was great for our quick...

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Thank Catherine C
Reviewed December 13, 2016

the building itself is a bit rustic, and i like places which feel like it has a vibe or soul to it. The staff are ok, nothing to write home about, but i guess it's that i feel screwed a bit which is why they're only ok in my eyes. (not their fault) My problem stems from feeling that i...

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1Thank HaydenMeer
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry

Additional Information about Hotel Waterloo & Backpackers

Address: 1 Bunny St | PO Box 3071, Wellington, New Zealand (Formerly Downtown Backpackers)
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $19 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Waterloo & Backpackers 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Downtown Backpackers Hotel Wellington
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Waterloo & Backpackers staff and other travelers.
2 questions
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4 months ago
New Zealand

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Questions? Get answers from Hotel Waterloo & Backpackers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay here”
 of 5 bubbles , 1 week ago | Read review
“Phone them - very helpful. My room facing North West was quiet.”
 of 5 bubbles , Aug 23, 2016 | Read review
“"Harbour views are the best"”
 of 5 bubbles , Aug 9, 2016 | Read review
“Pick the rooms on the South-East side as they have a brilliant view over the harbour!”
 of 5 bubbles roberth452016, Aug 7, 2016 | Read review
“Ask for a room facing out towards the bay”
 of 5 bubbles JSwift1, Jul 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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