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Mercure Wellington Central City Hotel and Apartments

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Traveler (107)
Room & Suite (50)
Dining (4)
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Overview
  • Excellent14%
  • Very good39%
  • Average30%
  • Poor12%
  • Terrible5%
Travelers talk about
AMENITIES
Free Wifi
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Wheelchair access
Laundry Service
4 Star Hotel
All hotel details
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Reviews (598)
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82
222
175
72
35
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All reviewssister hotelgreat locationone bedroom apartmentcentral cityabel tasmanshort stayte papasmall kitchenetteeasy walkan upgradehandy locationcar parkingwould stay againharbourtoastercafesnz
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1 - 5 of 586 reviews
Reviewed 3 weeks ago via mobile

One of the worst hotels I've stayed @ Checked out next day and upgraded myself to a proper hotel Bed and couch appears like old Ikea furniture - Might as well stayed @ a hostel No bar or restaurant...the bar/restaurant posted is around the corner...More

Thank Redbullx2
Response from MWCCHA, Manager at Mercure Wellington Central City Hotel and ApartmentsResponded 2 days ago

Dear Redbullx2, Thank you about writing about our hotel. I am sorry that our hotel did not meet your requirements and your expectations, please accept my sincere apologies. We are in planning stages for a refurbishment which will be done in near future to upgrade...More

Reviewed 3 weeks ago

Hotel is centrally located in the city, can just walk to go around..Rooms is alright, clean and enough space, but just close the windows as it could get noisy at night due to the bars nearby. Good hotel for a budget friendly price.More

Thank Sametty
Response from MWCCHA, Manager at Mercure Wellington Central City Hotel and ApartmentsResponded 2 days ago

Dear Sametty, Thank you for sharing your experience on Trip Advisor. I am glad that you enjoyed your stay in our spacious rooms. I am sorry about the noise at night, being at a central location we can encounter some noise issues on lower floors....More

Reviewed 4 weeks ago via mobile

The good thing about the Mercure is that it didn’t pretend to be what it isn’t! It’s a mid range hotel that ticks all the boxes, clean and tidy, rooms are of average size but I didn’t feel boxed in.....I’m by no means a small...More

Thank ANavanua
Response from MWCCHA, Manager at Mercure Wellington Central City Hotel and ApartmentsResponded 2 days ago

Dear ANavanua, Thank you for promoting our hotel on Trip Advisor. I am glad that you could take advantage of our central location and our spacious rooms. Also thank you for mentioning the great service you received from our reception team, I will pass on...More

Reviewed 4 weeks ago

Tired, sparse room, not the perception I had gained from the internet photos at all. It was clean, but lacking. TV picture very poor, pillows lumpy. Poor and noisy heater. Shower sprayed water everywhere,fan ineffective, little counter top space in bathroom (impractical, especially when dealing...More

Review collected in partnership with Accorhotels.com
Thank Belinda J
Response from MWCCHA, Manager at Mercure Wellington Central City Hotel and ApartmentsResponded 2 days ago

Dear Belinda, Thank you for writing about out hotel. I am sorry that on this occasion your experience did not meet your expectations, let me express my sincere apologies. Thank you bringing our attention towards some of the maintenance issues you encountered during your stay,...More

Reviewed May 11, 2018

We took advantage of a voucher type booking. Mercure had promised a one bedroom apartment, Sky TV, kitchenette and a view. What we were given was a substandard slightly run down apartment. Very worn couch, cracks in the tiles of the bathroom that didn’t have...More

Thank TravellinVin
Response from MWCCHA, Manager at Mercure Wellington Central City Hotel and ApartmentsResponded May 14, 2018

Dear TravellinVin, Thank you for sharing your experience. I am sorry that your experience did not meet your expectations, please accept my sincere apologies. Following your feedback after your stay, the staff members who you dealt with on the first night have been spoken to...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Room amenities
Microwave
Refrigerator in room
Details
Price range
$76 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Wellington
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
$76 - $199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Luxury Hotel in Wellington
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveler (107)
Room & Suite (50)
Dining (4)
Questions & Answers
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CCleChat
January 14, 2018|
AnswerShow all 6 answers
Response from Patrina W | Reviewed this property |
We found and booked the apartment through general booking site (not through Accor). What we found and booked for was what we got so we were happy with accomodation.
1
Vote
Wish_t0_travel_m0re
September 30, 2016|
AnswerShow all 8 answers
Response from Phil J | Reviewed this property |
no
0
Votes
tessalee
February 25, 2016|
AnswerShow all 3 answers
Response from Peter D | Reviewed this property |
Hi Tessa Lee, we stayed in a one bedder - great view. Like mousey84 we got free Wi-Fi as Accor members, but we didn't have a car so can't help re parking.
0
Votes
Room Tips
"There aren't any. The noise from the city centre can be heard anywhere."
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"Has 16 floors if you are looking foe views"
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"We requested a high floor away from street noise and was very happy with our room."
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"I think the rooms at the front have a larger bathroom."
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