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Bay Plaza Hotel

40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
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Bay Plaza Hotel
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287 Reviews from our TripAdvisor Community

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Nelson - New Zealand
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

You have to accept this is affordable rates for an awesome location. Our view from the 6th floor looked over the harbour to Te Papa to courtney Place. Yes the rooms are dated, especially the bathrooms (blue tiles everywhere and so tiny) Wouldn't cost much to knock out shower wall and make it appear larger! Anyway unfortunately there is also... More 

Helpful?
Thank CJandT
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, with regard to your room layout and decor. At Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. For your information we... More 

Houston, Texas
Level Contributor
130 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

By chance we ended up here after a last minute search for a bed while in the city. Place looked familiar and it turned out to be the hotel we spent our first night of wedded bliss almost 40 years ago. So that tells you it is an older property but don't let that put you off. Its still clean... More 

Helpful?
Thank Mike O
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Mike, Thank for your positive feedback regarding your recent stay at our affordable centrally located hotel, in the "coolest little capital". It was great to chat to you about memories from your honeymoon. We have a great team at the Bay, and trust you returned back safely to the USA with some lasting memories, of the city view... More 

North Shore City, New Zealand
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is an inexpensive hotel very close to Te Papa which was the purpose of our visit. Some of the reviews we read made us wonder if we'd made the right choice, but we were pleasantly surprised. The rooms are very clean, and were serviced every day. It is right next to the fire station which we were a bit... More 

Helpful?
Thank Kantor90
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thanks for the 5 star review.!! Great to see you enjoy our affordable centrally located hotel in the "coolest little capital". We have a great team at the Bay and we all look forward to welcoming you back when you next Wellington city. Regards Eileen More 

Bath, UK
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Don't expect the Ritz but in terms of value for money, cleanliness and excellent service from front of house staff we were well pleased. We wanted to visit the Gallipoli exhibition at the museum and it was only five minutes walk away. Lots of restaurants close by and pleasant walks around the Bay.

Helpful?
Thank WidcombeWanderer
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for taking the time to write your review. We are delighted to see that you enjoyed your stay with us. We are fortunate to have a great central city location near all the attractions. I trust that the you have enjoyed your remaining visit to our scenic country and you have returned home with some unforgettable... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed two nights here. The first night we didn't get any sleep due to the guests staying in the next room. It sounded like they were running a taxi service. Phone would ring, door would slam, people would talk and then door would slam again. This happened from 10.30 till 4.00 in the morning. I spoke with the person... More 

Helpful?
Thank Bindy77
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thank you for your recent patronage at the Bay Plaza Hotel and for taking the time and trouble to make your experiences known to us. If it were not for persons like yourself, we would not be able to maintain and improve our services as you see them. Please accept my sincere apologies for the shortcomings you encountered... More 

nz
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We chose this hotel for its location to Te papa. Staff wonderful and rooms are dated but very clean. We always believe you pay for what you get. With saying that we feel we got more for our money. The restaurant food was delicious and fairly price for what you get. We certainly would stay here again. Location and nice... More 

Helpful?
Thank leighNz
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Leigh, Customer service is a major focus of the hotel, and it is pleasing to read your comments about the staff members, we have a great team at the Bay Plaza Hotel. Your appreciative comments are most welcome, we fortunate to have a great chef, he is a great asset to the hotel. We look forward to welcoming... More 

Wellington, New Zealand
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

Filthy hovel, run down and depressing. Can not find the words to describe it. But I have put my dog in a kennel that was better than this. Could not stay here and found another hotel. Chipped and dirty bathroom. Furniture old and dirty. Lobby and lift depressing and old.

Helpful?
Thank Liza F
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Liza, Thank you for your recent feedback. I apologize that not everything was up to the standard required. I will certainly be reviewing your comments with the management team in the near future and will have them review their procedures. Regards Eileen More 

Travelers are raving about these Wellington hotels

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

5 star view 3 star service 2.5 star room (old & tired) Whole floor smelt like bleach But you get what you pay for. For $100 it fit the bill for me as a 1night stopover before flying out at dawn. Wouldn't go there if you were hoping to get lucky though 😉 Easy walk to Te Papa and the... More 

Helpful?
Thank BloodyHardToGetAName
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We look forward to welcoming you back to our affordable central central hotel, when you next visit Wellington. Regards Eileen More 

Christchurch, New Zealand
1 review
4 of 5 stars Reviewed 4 weeks ago

We stayed in Wellington over New Years ''2015'' we spent 2 nights in the Bay Plaza Hotel, it was VERY affordable, clean and tidy, it is in the city centre close to everything. it was a little small for 4 of us ''two adults and two children' but it didn't bother us as we went out most of the time,... More 

Helpful?
Thank Sarah-julia-Suttil
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Sarah, Thank you for taking the time to post your comments regarding you stay with us. It's always a pleasure to ensure your stay is relaxed and enjoyable. We look forward to welcoming you back to our friendly,centrally located affordable hotel when you next visit the "Coolest Little Capital" Regards Eileen More 

Sydney, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 4, 2016 via mobile

Well positioned at the south end of Wellington city this place offer a great view of the City and harbor and friendly staff but that's about it. Rooms without exhaust fans, a lot of street noise, no air conditioning and paid parking. 100mb free wifi and some good selection of Tea in the room

Helpful?
Thank jason D
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Jason, Great to hear you enjoyed our affordable central location in the "Coolest Little City in the World" and now rated the "BEST COFFEE DESTINATION" in the best travel finds of 2015. We have a great team at the Bay Plaza Hotel and we look forward to welcoming you back to the Bay Plaza Hotel when you next... More 

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