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Bay Plaza Hotel

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1 room 2 adults 0 children
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Bay Plaza Hotel
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347 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Gisborne, New Zealand
Reviewed 1 week ago

Ok so the Bay Plaza is no five star hotel, but what it lacks in good looks, it sure makes up for in it's superior location. Although as previously stated, the decor in rooms is dated, they certainly are clean and tidy and actually that's all that matters to me. I'm not there to hang around in my room all...

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Helpful?
Thank Lisa_S255107
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Lisa, Thank you for taking the time to provide us with your lovely review and feedback. The Team and I are delighted to hear you enjoyed your overall stay; in particular our central location and the level of service provided. We look forward to welcoming you back to Bay Plaza Hotel for another enjoyable stay. Regards, Eileen

auckland
Reviewed 3 weeks ago

The staff at the hotel were lovely and most helpful at all times. The rooms were spotlessly clean. Ours had a stunning view over the harbour. Hotel is central to beach and Te Papa Museum .The decor, bathroom and furniture is dated. I wouldn't pay advertised price..... we had vouchers so didn't pay full price.The New World supermarket across the...

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Helpful?
Thank traceyz22
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Tracey, Thank you for taking the time to post your comments regarding you stay with us. It's always a pleasure to ensure your stay is relaxed and enjoyable, and you enjoyed our central location and affordable accommodation. We look forward to welcoming you back at Bay Plaza Hotel. Regards Eileen

Bergen op Zoom, The Netherlands
Reviewed 4 weeks ago via mobile

Bay Plaza has beautiful views on the Bay. Rooms are OK but the hotelrooms are very noisy. Even on the 11th floor(highest) you hear the trafic, traficlights as if it is next to your window. I highly recommend to spend money on this item as i have seen that many customers were complaining. If that problem is solved it is...

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Helpful?
Thank wim s
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Win, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Our central Wellington...

Chester, United Kingdom
Reviewed December 13, 2016

The hotel is right on Oriental Drive and is an old fashioned establishment, it has 11 floors with about 8 rooms per floor. The rooms are old and tired - this is Trust House Forte in the early 70's. There was a kettle and fridge, but no other facilities in the room, which was either very hot (with the windows...

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Thank Mick W
Wellington, New Zealand
Reviewed December 4, 2016

Bay Plaza hotel does NOT sell itself as a 5 star hotel, so dont expect 5 star decor - However, you will receive 5 star service. Im fed up at looking at the negative reviews regarding the decor or the location or the noise. You are well aware that it is situated near a busy road, so you do have...

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Thank h0spochik
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good evening, Thank you for the 5/5 star review! We're very happy to hear you enjoyed you stay, and that you would stay again! I will pass on your review to all the staff, we have a great team who all strive to exceed our guest expectations. We are fortunate to have a great central city location, with excellent views,...

Hobart
Reviewed December 3, 2016 via mobile

Unfortunately due to an event in Wellington we had to pay an extra fee to our already prepaid vouchers. The room surprisingly had an extra single bed, which made sharing a little easier after a long week of hotel hopping. I write this now, however, listening to every car that goes past, the wind whistling through a gap in the...

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Thank zoef92
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Please accept my sincere apologies for the shortcomings you encountered with the your recent stay, with regard to your room allocation. Customer service is a major focus of the hotel, we have a great team at the Bay Plaza Hotel, and we are fortunate to have a great central city location, with excellent views, so it was disappointing...

Berridale, Australia
Reviewed December 2, 2016 via mobile

Bay Plaza is in a great location - that's the only great thing about it. The rooms are dated and pokey and poorly fitted out. My room backs onto a youth hostel which means there is noise until late into the night. Toilets flushing in each room surrounding mine echo through each room. Pay a little more and stay somewhere...

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Thank Robyn578
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Robyn, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We were disappointed to read your comments, which do not reflect your entire stay at the Bay Plaza Hotel. We wish to clarify for you that...

Geneva, Switzerland
Reviewed November 30, 2016 via mobile

Located at the far end of Cable Street, close to the Te Papa Museum and Wellington's trendy cafe and bar areas, the Bay Plaza (good name!) is in a great location, but it has certainly seen better days. The architecture is strictly functional and the interiors are dowdy, drab and worn. The hotel seems to consist of 50 shades of...

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Helpful?
Thank SKIClub
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Yes we are fortunate...

Reviewed November 30, 2016

We stayed for two nights at this Hotel.Good,comfortable,neat,well maintained room with one double and one single bed.Excellent super market--New World--just opposite the Hotel.Te Papa museum and shopping area nearby.Restaurants within walking distance.Free WiFi.Helpful staff.Good breakfast.Bathroom small,but o.k.

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Helpful?
Thank Sampath N
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for taking the time to provide us with your lovely review and feedback. The Team and I are delighted to hear you enjoyed your overall stay; in particular our central location and the level of service provided. We look forward to welcoming you back to Bay Plaza Hotel when you visit Wellington city. Regards Eileen

Manono Uta
Reviewed November 21, 2016

Great location a bit pricey though for what they offer, the rooms are a bit dated and service average. They didn't tell me about an extra charge for parking until I arrived so make a note for your budget I believe it was $18 NZD. I am a hotel owner, so I understand the industry and what people expect. I...

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Helpful?
Thank LeVasaResort
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. It is disappointing to...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located on Wellington's exclusive Oriental Parade, the Bay Plaza Hotel is affordable quality accommodation offering harbour and city views in perfect proximity to the Capital's vibrant city centre and superb leisure activities to experience and explore. Te Papa Museum and Courtenay Place 2/5 minutes walk from the hotel. ... more   less 

Additional Information about Bay Plaza Hotel

Address: 40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
Location: New Zealand > North Island > Greater Wellington > Wellington
Price Range: $84 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bay Plaza Hotel 3.5*
Number of rooms: 75
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Also Known As:
Bay Plaza Wellington
Wellington Bay Plaza
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Questions & Answers

Here's what travelers have asked, with answers from Bay Plaza Hotel staff and other travelers.
1 question
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Palmerston North, Manawatu-Wanganui, New Zealand
2 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose level 5 or above for good views”
 of 5 bubbles traceyz22, 3 weeks ago | Read review
“Room in one of the upper floors with a good street view.”
 of 5 bubbles 392sampathn, Nov 30, 2016 | Read review
“with a view on top floors”
 of 5 bubbles LeVasaResort, Nov 21, 2016 | Read review
“The higher, the better, but I've stayed in several, and they mostly seem the same.”
 of 5 bubbles thebluffoyster, Nov 17, 2016 | Read review
“I wish I'd known to ask for a room with a view, on a higher level.”
 of 5 bubbles revbarb, Nov 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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