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All reviewshistoric villageprivate arealovely bedground coffeefriendly hostsshower over bathgreat staya lovely place to staywater pressuregood sizeroad noisestayed for nightsfree wifiwould stay againvisit taurangawalking distanceone night stay
Work booked me into a twin single room...but as I was suffering with a bad back, I asked if I could get a double but none avail. Then the lady kindly upgraded me to a 1 bed unit. INCREDIBLY thankful & so was my back....More
Thank Frank S
Response from Gladco, Owner at Comfort Inn AcademyResponded November 16, 2017
Thank you so much for your lovely review. We are pleased we were able to help you get a good night's sleep for the several days you were here. Gladys & Kelvin
Very cosy; a true home away from home. Super clean units, most if not all have an outdoor private area to sit and relax. Gladys and Kelvin are wonderful hosts, nothing is too much trouble. I stay here often and always enjoy it.
Thank Pauline C
Response from Gladco, Owner at Comfort Inn AcademyResponded October 13, 2017
Thank you so much for your lovely review. It was nice to see you found another 'favourite' room. It is great to have you back after being away for two years. We look forward to your next visit. Gladys & Kelvin
Standard accommodation even though we paid for a 'Executive Suite'. Prior to arrival my partner got an email saying they don't take DEBIT cards - they need a credit card. On arrival we paid via our debit card and she insisted on sighting the credit...More
1 Thank marinoh2017
Response from AcademyTauranga, Owner at Comfort Inn AcademyResponded September 17, 2017
Thank you for your review. Our executive suites have office desks and office chairs for Executive visitors. Our website states we require a Credit card to secure all bookings but payment can be made with a Debit card. A Debit card is not security for...More
I have stayed in this motel a few times over recent years and find it good.
It's close to ammenities and the rooms are well appointed a good size bathroom etc
Well worth checking out on your next visit to Tauranga
Thank Wayne H
Response from Gladco, Owner at Comfort Inn AcademyResponded August 29, 2017
Thank you for taking the time to post a review on Trip Advisor. We are always pleased to see happy guests return. We look forward to your next visit.
Exceptional customer service, thoughtful amenities, and comfortable. My room was nice and warm with extra blankets and pillows. Excellent wifi and lots of tv channels. Plenty of parking, nice kitchenette and big soft towels for the shower.More
Thank Carrie R
Response from Gladco, Owner at Comfort Inn AcademyResponded July 31, 2017
We are pleased you enjoyed your stay with us and appreciated the amenities in your room. Such a comprehensive list of things you appreciated shows other guests what they are in for when they come to stay. Many thanks and we look forward to your...More
The issue we have is that if a booking is made and the guest does not arrive, then we are unable to get the funds to pay for the room as the potential guest can ensure there is no money on the card. Therefore we lose... More
The issue we have is that if a booking is made and the guest does not arrive, then we are unable to get the funds to pay for the room as the potential guest can ensure there is no money on the card. Therefore we lose out.
Also, if there is any accidental damage to the room and the guest does not have $500 (our insurance excess) available on their debit card then we lose out.
It is also proof that the guest is 18 years or over (under 18 year olds cannot contract to stay at a motel).
You don't have to borrow money to have a credit card. A high value limit is not necessary. It only costs an annual fee if you pay the bill in full every month.
A credit card is handy for emergencies - such as paying for any accidental damage, a car breakdown etc.
We have no intention of changing our policy on this.
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"I’ve stayed in many of the rooms, all is as good as the next. Even the ones that face the road are peaceful."