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Bell Lodge Motel & Backpackers Hostel

Traveler (9)
Room & Suite (7)


#40 of 60 Specialty lodging in Tauranga
Sheree & Rick, welcome you to Bell Lodge, a purpose built motel and backpackers. Situated in a quiet area 4km from the city. You have the choice of motel units, double or twin en-suite rooms or dorm rooms for 4-8 persons with free car parking. All units and rooms open onto covered decks. We can help you organize local activities such as dolphin swimming, surf lessons, sky diving and more. Come and join us at Bell Lodge in the sunny Bay of Plenty.
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A lot of bad reviews about the OLD OWNERS but Bell Lodge has been taken over by a lovely lady called Emily and she is amazing, she has completely changed the hostel. Renovations are still going, it’s becoming more modern by the day. I have loved staying here! Clean, comfortable, good prices and amazing people.
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The rooms were absolutely dirty. The mattresses and blankets had dirty marks on them. The roof was flooded with spiders and their webs. We had to remove 6 spiders out of the room which were right on top of the upper beds. This was the most unpleasant and disgusting hostel I’ve ever stayed at by a mile. We stayed here because no other hostel had beds for the night, but don’t ever book this.
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Absolute terrible from start to finish. Incredibly rude and judgemental staff, disgustingly filthy rooms with cockroaches. The deck is dodgy as anything. Communal facilities were also filthy. Only stay here if you have zero standards and want to be treated poorly.
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The place was dirty. They have no dorm rooms for woman traveling alone. The flys are all over the kitchen and the deck was falling apart. The owners did nothing about the people doing drugs and being really loud, partying until midnight even though they have a no drugs policy and it states in the rules that 10pm is the time to stop partying at the backpackers.
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Booked a room for one night at $130 p/night. I have pictures of cockroach legs, pubic hair, blood stains, faecal stains on bedding. Completely discoloured brown toilet cistern and uncleaned bathroom. A purely disgusting place, avoid at all cost!!
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Response from sheree123758, Owner at Bell Lodge Motel & Backpackers Hostel
Responded Mar 6, 2018
Just to put this review into perspective. The toilet cistern has been replaced and so has the tiles we got an expert in the day before and the outcome was not that they were dirty it was a chemical reaction from using organic cleaning sprays so the tiles have been replaced with lion ans the cistern has been changed. we have relayed your comments to rentokil as these come and spray for cockroaches every month. as this customer made a booking through booking.com it clearly states no check ins after 8pm so if you are going to be later dont book in the first place
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New ZealandNorth IslandBay of Plenty RegionTauranga
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