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2/4/2018 2/5/2018
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    Taupo Urban Retreat

    65 Heuheu Street, Taupo 3330, New Zealand
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    2/4/2018 2/5/2018
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    $51
    $32
    SAVE $19
    $36
    $51
    Traveler (20)
    Room & Suite (7)
    Dining (3)
    Overview
    • Excellent30%
    • Very good36%
    • Average19%
    • Poor9%
    • Terrible6%
    Travelers talk about
    “chilli” (18 reviews)
    “beer pong” (11 reviews)
    “bar closes” (4 reviews)
    Public Wifi
    Free Parking
    Non-Smoking Rooms
    Bar/Lounge
    Self-Serve Laundry
    Breakfast included
    Pool
    Restaurant
    2.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (208)
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    1 - 5 of 186 reviews

    A TripAdvisor Member
    2
    Reviewed 3 days ago via mobile

    Hugely disappointed by this hostel... been staying in a number of hostels as my wife and I travel round the whole of NZ, and this has been by far the worst!! Was given room 1, which is outside of the hostel right by the main...More

    Thank A TripAdvisor Member
    Reviewed 6 days ago via mobile

    This hostel is pretty good really, room we're not a bad size and kitchen area pretty big with loads of fridge storage room. Staff were very helpful and quick. The hostel also has a bar and good deals on evening meals. There's also a few...More

    Thank olliecross
    Response from Karry W, Manager at Taupo Urban RetreatResponded 2 days ago

    Thank you for your review, we are glad you enjoyed your stay with us. The bar and meal deals are always a plus for travellers and we are happy the staff were helpful. I apologise if the bar was a little noisy during your stay,...More

    Reviewed 2 weeks ago

    The security is poor with door being unlocked when someone turns the handle, basically it was never locked and we had extras sleeping on the floor. There isn't a lounge so people congregate in the dorms and disturb others consistently, with big groups of loud...More

    Thank SophieMaryRose
    Response from Karry W, Manager at Taupo Urban RetreatResponded 5 days ago

    In response to your review, I sincerely apologise that you didn't enjoy your stay at our hostel. I would like to address the issues you raised and hopefully help alleviate any negative feelings to some points raised. All our doors to the rooms do lock,...More

    Reviewed 2 weeks ago

    We spent 2 nights in that hostel, in 2 different rooms. The bathrooms and the kitchen are quite dirty. There is a lack of cutlery and crockery. Some of the rooms have no windows, all are noisy: the bar downstairs is open at night, and...More

    Thank mariongarcia1032
    Response from Karry W, Manager at Taupo Urban RetreatResponded 2 days ago

    Thank you for your review, I apologise that you were staying in two different rooms. It is the summer season and extremely busy, most likely you booked the last few beds in the hostel and we couldn't change existing bookings. Our bar is licensed until...More

    Reviewed December 6, 2017

    The hostel is well positioned in the town, with easy walking distance to the lake, cafes, shops and activities. Reception staff did their job efficiently but lacked a welcoming smile and pleasantries. Our room was very tight for space (no room for luggage) and lacked...More

    Thank kiwispirit99
    Response from Karry W, Manager at Taupo Urban RetreatResponded December 14, 2017

    Thank you for your review, we are glad you found the location suitable to your needs. We apologise for the noise disturbances, our on-site bar is licensed until 11pm and after this time, we ask guests to leave for town. We also have a night...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • $34 - $78 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 21
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, HostelWorld, Hotels.com, Booking.com, Priceline, Travelocity, Orbitz and Cheap Tickets so you can book your Taupo Urban Retreat reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Waikato Region >
    • Taupo District >
    • Taupo
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    Traveler (20)
    Room & Suite (7)
    Dining (3)
    Hotel & Grounds (25)
    Bathroom (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    courtenaydd
    December 23, 2015|
    Answer
    Response from Solarpowered_12 |
    They have a small in-house bar which is really cheap, you cannot take your own drinks because of the NZ liquor license laws.
    0
    Votes
    Kitty2603
    August 17, 2014|
    Answer
    Response from Katie T | Property representative |
    Hi Kitty, Reception hours are from 8am - 9pm, however we also have a night porter who can let you into the hostel after reception is closed. All you need to do is let us know the date and time and then call the night porter... More
    0
    Votes
    Room Tips
    "avoid completely"
    Read review
    "Very nice, especially for backpackers"
    Read review
    "Private view rooms worth the price"
    Read review
    "Make sure your bunk has a ladder..."
    Read review
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