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Wairakei Resort Taupo

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#16 of 71 Hotels in Taupo
Certificate of Excellence
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Wairakei Resort Taupo
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606 Reviews from our TripAdvisor Community

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Showing 598: English reviews
Hastings, New Zealand
Reviewed 4 days ago NEW

Enjoyed the stay here but it is definitely becoming worn appearance needs a touch up however room was very clean and comfortable. Friday night food market which was the main reason we stayed was extremely disappointing the food was appalling and not presented very well at all. We decided to cancel our booking on inspection of the so called food...

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Helpful?
Thank Sharonsos
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear Sharonsos May I begin by thanking you for choosing to stay with us and taking the time to give us your feedback. We are happy that you enjoyed our clean and comfortable room. I have passed your message with regards to our Friday Night Market to our restaurant team for their review. We are refreshing our rooms and facilities...

Durban, South Africa
Reviewed 4 days ago NEW

Great venue super service and friendly and efficient Staff The sport facilities are very good the restaurant serve a excellent breakfast good and interesting variety The check in and out was fast and efficient very pleasant stay by us all We will recommend this resort back in South Africa

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Helpful?
Thank robbiespub
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear robbiespub We sincerely thank you for taking the time to give us your feedback. We are delighted to know that you enjoyed our friendly services, effective check-in/out. Looking forward to welcoming you back in the future. Kind regards, Hiro Ogata Front Office Manager

Paraparaumu, New Zealand
Reviewed 5 days ago NEWvia mobile

The rooms are excellent, clean and beds are comfy. The entire facility is amazing and has so much to offer. Felix was a wonderful host and is an absolute credit to this resort. We will definitely be back.

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Helpful?
Thank imkelz
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear imkelz Thank you very much for choosing to stay at Wairakei Resort Taupo and thank you so much for giving us such nice feedback! We are thrilled to know that you enjoyed your stay with us and Felix was assisting you well. Looking forward to welcoming you back in the future. Sincerely, Hiro Ogata Front Office Manager

Kapiti Coast, New Zealand
Reviewed 6 days ago NEW

Over the past 10 years my wife & I have stayed here many times, the last few times with our daughters (now 5 and 8 years old). We've stayed in the full range of rooms from the flash suites to the villas to the cheaper twin queens. Whilst some of the facilities are a bit dated, we've always found the...

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Helpful?
Thank LanceCate
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear LanceCate We thank you so much for choosing to stay with us again and it is great that your stay this year also went well for your family holiday! You have experienced the essence of what Wairakei Resort Taupo can offer - a peaceful surrounding and all of those activities including pools and tennis court. Looking forward to welcome...

ireland
Reviewed 6 days ago NEWvia mobile

Hubby and I stayed here over Christmas with another family. Perfect family resort, safe, nice amenities & great potential but it really could do with a facelift. Check in was easy, we had really accomodating check in staff at the front desk for the entirety of our stay, they are a credit to your hotel. We ate in the pavilion...

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Helpful?
Thank IrelandBuddy
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear IrelandBuddy Thank you so much for your review. We are happy to know that your Christmas holiday went well with us and our team could assist you well. We thank you for your view on our breakfast and please rest assured it will be reviewed by our Restaurant Manager & Executive Chef. We hope to see you again. Kind...

Wellington
Reviewed 1 week ago NEWvia mobile

Pool was nice and heated however rubbish all around the pool e.g plastics from the bar were still there the next day so wasn't and area that was being cleaned. Not good hospitality from front reception staff. One incident was went and asked at 10:45where I can get a coffee, was told fairway cafe. Walked all the way down just...

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Helpful?
Thank nessellis
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear nessellis Many thanks for taking the time to give us your feedback. We are really sorry that your stay did not go well and we were unable to assist you. Please rest assured I have taken the appropriate measure to prevent this to happen to other guests in the future. Front Desk is where all our guests approach and...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

clean well serviced rooms .. very helpful staff. dining buffet ok but some food a little tasteless. good location and facilities. 3rd time back here.. swimming pools well maintained. country type golf course across the road is fun.

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Helpful?
Thank A TripAdvisor Member
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear Guest Thank you for taking the time to give us your feedback. We are delighted to know that you enjoyed dining with us and you also liked the location of the hotel and its facilities. Looking forward to welcoming you back in the future. Kind regards, Hiro Ogata Front Office Manager

Auckland, New Zealand
Reviewed 1 week ago

Set in beautiful grounds with tennis, squash, swimming pools, spas, gym etc. The resort has the potential to be a great place to stay. However our room(s) were not up to a good standard - noisy from the hallway and neighbouring rooms, old bathroom with useless shower and somewhat uncomfortable beds. A shame, but in fairness good value for money.

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Helpful?
Thank Richard L
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear Richard L Many thanks for staying with us and taking the time to give us your feedback. We are happy to know that you enjoyed our beautiful grounds and all of our facilities. We are undergoing a soft refurbishment of the rooms and facilities and it will be great if we can welcome you back in the future. Kind...

Adelaide, Australia
Reviewed 1 week ago

Not sure where to start with the Wairakei Resort. I Imagine as a family this would be a great resort reminiscent of this family resorts you would find in the States at Disney. Kids everywhere and all having a great time. Positives: Good service at both dinner and breakfast and at the bar after dinner. Food in the restaurant was...

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Helpful?
Thank Steve C
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear Steve C Thank you for choosing to stay with us at Wairakei Resort. We are happy to know you enjoyed your meals at our restaurants. Thank you also for the feedback about our amenities in the rooms and it will be reviewed by our Executive Housekeeper and her team. With regards to our restaurant recommendation they are solely on...

Reviewed 1 week ago via mobile

Stopped in for the night on our way to foxton such a great place wish we could stay longer our kids had a great time playing and walking the back trail ☺️ highly recommend this place but I think longer then one night there's a lot to do at this place alone not to mention how close it is to...

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Helpful?
Thank hinZ T
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear hinZ T Thank you for choosing to stay with us at Wairakei Resort Taupo and taking the time to give us your feedback. We are thrilled to know that you and your children enjoyed your stay and walking the back trail. We are looking forward to welcoming you back in the future for your longer stay! Sincerely, Hiro Ogata...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Wairakei Resort Taupo is located only 5 minutes north of Taupo town centre, offering superb hotel and villa accommodation in Taupo with excellent indoor & outdoor leisure facilities and dining options, as well as a being a purpose built Taupo conference venue. All situated in a stunning historic setting, close to Taupo’s many activities and attractions. ... more   less 

Additional Information about Wairakei Resort Taupo

Address: 640 Wairakei Drive, Taupo 3384, New Zealand (Formerly Bayview Wairakei Resort)
Location: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: $108 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wairakei Resort Taupo 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Bayview Wairakei Hotel Taupo
Hotel Bayview Wairakei
Hotel Style:
#10 Business Hotel in Taupo
#11 Luxury Hotel in Taupo
#14 Family Hotel in Taupo
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Questions & Answers

Here's what travelers have asked, with answers from Wairakei Resort Taupo staff and other travelers.
1 question
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Port Elizabeth, South Africa
2 months ago

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Questions? Get answers from Wairakei Resort Taupo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't stay by the swimming pools”
 of 5 bubbles Sharonsos, 4 days ago | Read review
“600 wing furtherest from reception and no lift. 619 overlooks pool so can be noisy.”
 of 5 bubbles ausgezeichnet70, 1 week ago | Read review
“2nd floor 900 block”
 of 5 bubbles Alyayde, 1 week ago | Read review
“Do not stay in tge wing where the room numbers are 400 onwards it is old, dirty and stinks of old.”
 of 5 bubbles JakesPerthWA, 2 weeks ago | Read review
“Around room 312 - north end overlooking gardens and pool.”
 of 5 bubbles KiwistoUSA, 3 weeks ago | Read review
5 of 5
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