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The Reef Resort - Heritage Collection

Expedia.com$112*
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#3 of 69 Hotels in Taupo
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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The Reef Resort - Heritage Collection
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500 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Reviewed October 3, 2016 via mobile

Stayed in the lakefront unit. Loved the family room area. It allowed my 80 year old mum to sit and watch the world go by and have short walks if needed. Really relaxed. Will be back. Within walking distance to the town but there are also bikes available. Parking is undercover and the hot pool is to die for. Great...

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Helpful?
Thank 869dougw
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this review

Thank you for your top rating review. We are so glad you and your family had a great time especially your mum. Our luxury lakefront apartments sure are something special with it's own private mineral spa. We look forward to your next stay with us :) Kind regards Julie - manager

Reviewed September 29, 2016 via mobile

Amazing hotel - service from staff is outstanding. Turned up early and staff accommodated us. Got our room ready early and took us to room. Very impressed. Pool very warm and excellent outdoor area. Room spacious, tidy and modern. Cannot wait to stay again.

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Helpful?
Thank Sophie L
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this review

Thank you Sophie for your great review! Awesome that you enjoyed your stay here with us. Our heated pool sure is something else especially with this cold weather still hanging around. We look forward to your next visit. Kind regards Julie - Manager

Reviewed September 26, 2016 via mobile

Amazing kitchen, comfortable bed, big suite room, warm swimming pool and thermal pool. Near the lake, good view of the lake. I left my ring beside the pool. The waiter found it and sent it to the counter, good luck of me. Definitely choose to live here next time.

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Helpful?
Thank Jack L
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this review

Thank you for your top rating review. We are so glad you enjoyed your stay here with us. Excellent that your ring was handed in :) We look forward to seeing you again. Kind regards Julie and Khan - Mangers

Wellington, New Zealand
Reviewed September 25, 2016

Taupo is a very competitive accommodation market and The Reef Resort deserves its strong position in TripAdvisor. Service is excellent - friendly and efficient. They have a very easy method for late check-in, too, which is a bonus. Rooms are very nicely fitted out, clean and comfortable. Location is good, amongst the "golden mile" of accommodation lakeside. We will happily...

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Helpful?
Thank WH0A
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this review

Thank you for your lovely review. It's always great to hear feedback from our guests. So glad your late check in went smooth. We love being able to make our guests have the best possible time while staying with us. We look forward to seeing you on your next visit. Kind regards Julie and Khan - Managers

Auckland, New Zealand
Reviewed September 15, 2016

Awesome experience right from the time of ringing to book, being meet at reception and taken to room. The room was immaculate and spotlessly clean with everything in it you could need. As a very light sleeper it was extremely quiet and gave a great nights sleep

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Thank TomsyToo
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this review

Thank you for your top rating review. It's always so wonderful hearing feed back from our guests. We are glad you had a great night sleep. We look forward to seeing you again :) Kind regards Julie and Khan - Mangers

Auckland, New Zealand
Reviewed September 13, 2016

Awesome room.. awesome view of lake and mountains.. totally awesome hot pool.. awesome staff, you wouldn't know they were there until you need them.. our second time there and we will be back again.. thank you for another great time in Taupo

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Thank Clashical
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this review

Thank you for you raving review. We are so glad you loved your stay here! Our hot pools sure are awesome! Definitely a great place to enjoy your birthday. We look forward to seeing you next time. Kind regards Julie and Khan - Managers

Wellington, New Zealand
Reviewed September 11, 2016

Lovely room, excellent amenities make this a top place to stay. Thoroughly recommend to all. Obliging staff, very helpful and accommodating. Clean property to every detail which makes for a relaxing and pleasant environment to be in. Thank you and well done. Seldom do you find a place these days that is cleaned so well.

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Helpful?
Thank Glenys1
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this review

Thank you for your wonderful review. It's just so awesome to hear how our guests have loved their stay with us. We pride ourselves on having a hard working team to keep this place tip top. We will be sure to pass on your comments to our fabulous housekeeping team. Thank you again. Kind regards Julie and Khan - Managers

Hamilton, New Zealand
Reviewed September 10, 2016

We have stayed at The Reef Resort several times and always enjoy our stays here. The staff are so friendly and accommodating nothing is ever a bother. The rooms are immaculate and always spotless and have everything you need. The pool and spa a real treat lovely and warm . We can not speak more highly of this beautiful complex...

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Helpful?
Thank Annette A
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this review

Thank you for your top rating review. We love being able to provide a place where our guests feel welcome and looked after. Our amazing team of housekeepers work hard at keeping our rooms to an excellent standard so I will be sure to pass on your comments to them. Thank you again for your lovely review. Kind regards Julie...

Tauranga, New Zealand
Reviewed September 8, 2016

Top class customer service,top class amenities,plenty of off street parking,everything looks like new..all at a reasonable rate! What more could you ask for! We have stayed in Taupo on numerous occasions and find all of the accomodation providers to be very good but The Reef and its team stand out above the rest! We WILL be back!

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Helpful?
Thank JackoCallesen
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this review

Wow thank you for you raving review! We love hearing how our guests have enjoyed their stay with us. Providing excellent service is priority for us. We look forward to your next visit to taupo :) Kind regards Julie and Khan - Mangers

Reviewed September 7, 2016 via mobile

We booked for 2 nights but ended up staying for 3. We loved this place. Had a great room with fantastic views over the lake. Room was very comfortable (room 9), clean & modern. Very friendly & helpful. Surprisingly very affordable considering the lakefront location. I would highly recommend.

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Helpful?
Thank Peter H
Julie M, Manager at The Reef Resort - Heritage Collection, responded to this review

Thank you for your lovely review. With room 9 being on our top floor it definitely guarantees amazing views of the lake and mountain. Glad you enjoyed everything about your stay. Was lovely to meet you both. Kind regards Julie and Khan - Mangers

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free high speed fibre WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 

Additional Information about The Reef Resort - Heritage Collection

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: $112 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Resort - Heritage Collection 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo
Hotel Style:
#2 Family Hotel in Taupo
#2 On the Beach Hotel in Taupo
#2 Spa Hotel in Taupo
#2 Luxury Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
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Questions & Answers

Here's what travelers have asked, with answers from The Reef Resort - Heritage Collection staff and other travelers.
2 questions
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Questions? Get answers from The Reef Resort - Heritage Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A view of the lake or overlooking the pools”
Christine19581124, 1 week ago | Read review
“Bring your togs, heated pool is a must”
TasjP, 5 weeks ago | Read review
“Get a room on at least 3rd or 2nd floor with balcony facing the lake”
JDL1966, Apr 19, 2017 | Read review
“For the ultimate in luxury book the 3 bedroom apartment. It will not disappoint.”
brownekasey, Apr 9, 2017 | Read review
“Our second floor pool view room, also had a great view over the lake :)”
Stephirey, Mar 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$112* /night
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Booking.com$116
Hotels.com$113
Travelocity$112
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*Disclaimer
Prices are for 1 room, 2 adults
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