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Hilton Lake Taupo

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#6 of 71 Hotels in Taupo
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Lake Taupo
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1,684 Reviews from our TripAdvisor Community

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Showing 1,629: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this hotel for two nights during our honeymoon. A short drive from the city center, this property is quiet and very nicely appointed. Our room and bathroom were large and clean. The shower was HUGE and my new wife was very impressed with the heated tile floors. Heide was working the front desk when we arrived and... More 

Helpful?
Thank Robert M
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Robert M, Congratulations on your recent nuptials. We often have newly weds celebrating such a special occasion and I admit, we do have an amazing property here to showcase here in beautiful Lake Taupo. I have proudly passed your feedback onto our guest service agent Heide and she is very thankful for your comments. Robert M, thank you for... More 

Albany, New York
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Such a wonderful hotel. Great staff. This was our first stop after a very long plane flight and we checked in with flight colds. The staff graciously sent up warm ginger/lemon/honey drinks for us. The room was terrific - overlooking beautiful Lake Taupo. The morning breakfast buffet featured delicious eggs, bacon, pastries, smoothies, yogurt, breads. Everything was wonderful and we... More 

Helpful?
Thank Naturespeak
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Naturespeak, Thank you for your refreshing and favourable review. It is truly wonderful to read through a post and see the photos attached to see you found everything comfortable and accommodating. I have passed your gratifying feedback onto our breakfast food & beverage team. We have been working hard to improve this area of the hotel and the feedback... More 

Havelock North, New Zealand
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

We booked at this restaurant after visiting their website thinking we were in for a fine dining experience. We were shocked when we turned up at 7pm to find a screaming baby and a man in his sweat pants in the restaurant. Whilst the food was adequate it was extremely expensive for what it was and the alcohol was SO... More 

Helpful?
Thank NZer71
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear NZer71, It is extremely rare for us to receive such a low review regarding our restaurant Bistro Lago. I will be completely honest with you, we have never had comments regarding alcohol pricing and other guest attire. The team and I are disappointed you feel let down on this occasion, and we apologise for the inconvenience caused. Kind regards... More 

Rockingham, Australia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Loved this hotel. The location was good and the room was spacious and comfortable. The hotel is maintained to a high standard . The rooms are very private with no noise from neighbours or lifts which made a relaxing stay.The bed was SO comfortable!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank RFRybak
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear RFRybak, Thank you very much for sharing your wonderful detailed review on TripAdvisor. It was our pleasure to have you staying with us. Our renowned Hilton beds and bedding are an absolute dream and most definitely one of the bonuses of staying at a Hilton Hotel Worldwide. I am glad everything else met your expectations and we hope we... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 5 days ago NEW

My daughter and I stayed the night on a road trip we were taking in the North Island and wanted to have a relaxing time and dining at the hotel. We had a wonderful meal, in fact my daughter said it was the best. We had a spa and used the sauna on arrival and it was wonderful and relaxing... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mary N
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Mary N, I am delighted you and your daughter had a wonderful, relaxing time with us. After long distant driving there is nothing better then to relax, unwind and recharge before the next day of travel. It is fantastic to see you were able to take advantage of our guest facilities and had a superb meal in our on... More 

Sydney, Australia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great place to stay, clean, comfortable, warm, quiet, child friendly, late checkout, easy check in, free parking, great, great, great. The staff were attentive, great with directions and set up a cot for my child before our arrival. Room was immaculate and so was the cot.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Big E
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Big E Welcome to Hilton Lake Taupo it was a pleasure to have you and your family accommodating with us. It is always exciting to read fantastic reviews such as you yours as the team and I do our utmost to ensure all guests feel cared for, valued and respected. I hope you enjoyed the rest of your time... More 

piedmont CA, United States
1 review
4 of 5 stars Reviewed 1 week ago

Beautiful building, pool, tennis courts, bar and restaurant. nice facilities. Rooms are clean but underwhelming, not very high end; inexpensive furnishings, no drawers. Great private patio off each room. Bar is great, but restaurant is understaffed... really slow service.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Peter C
AKLLT-GM, Food & Beverage Manager at Hilton Lake Taupo, responded to this review

Dear Peter C I hope you are having/had a lovely time both here in Taupo and New Zealand. It is personally disappointing for me to see you restaurant service was slow on the night you dined with us. I have spoken with the team and we are already pro actively making prompt improvements. Thank you for the time you have... More 

Auckland Region, New Zealand
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the fifth time I've stayed in the last couple of years and we still really like the Taupo Hilton. The apartment has a great view, is comfortable, spacious and well appointed. I'm sure we'll be back again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stuart L
AKLLT-GM, Food & Beverage Manager at Hilton Lake Taupo, responded to this review

Dear Stuart L, It's great to see you once again had a lovely stay with us her at Hilton Lake Taupo. It was our pleasure to welcome you back to hotel and we are looking forward to your next visit. Kind regards Guido Paseri Food & Beverage Manager More 

Taupo, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Stayed a weekend and enjoyed it very much. Hotel is lovely and clean with very good facilities. Room was nice and clean and very comfortable. highly recommend staying here. you will not be disappointed.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chris B
AKLLT-GM, Food & Beverage Manager at Hilton Lake Taupo, responded to this review

Dear Chris B, Thank you for your TripAdvisor posting. The team and I strive to ensure that all of our guests will not be disappointed with their stay and your high recommendation is much appreciated. We look forward to your future visit to our fantastic property. Kind regards Guido Paseri Food & Beverage Manager More 

Whangarei, New Zealand
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent large and bright modern rooms. My room had a very comfortable king bed, great bathroom complete with bathrobes and slippers. The staff were friendly and very efficient. The reception, conference and dining facilities are in the old De Bretts hotel with the accommodation in the new building. This is a great blend of old and new. I'm coming back.

Helpful?
Thank abfan63
AKLLT-GM, Food & Beverage Manager at Hilton Lake Taupo, responded to this review

Dear abfan63, Welcome to Taupo and to us here at Hilton Lake Taupo. It was our pleasure to welcome you to our outstanding property. We are very pleased everything met your expectations and gratifying to know you will be visiting us again on futures stays in Taupo. Thank you for taking the time to post your feedback. Kind regards Guido... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Hilton Lake Taupo, the regions only 5 Star International hotel. From its spectacular vantage point, Hilton Lake Taupo commands magnificent views over New Zealand’s largest lake and beyond. This distinguished hotel offers a wide range of room types (113 rooms total), from Hilton Guest Rooms through to the grand Presidential Suite. For families, groups and those staying a little longer, one to three bedroom apartments offer a convenient new option. Rejuvenate with a round of tennis, or a workout in the fully-equipped gym or enjoy a dip in the naturally heated outdoor pool and spa-pool or relax in the sauna or steam room. Indulge in flagship restaurant and bar, Bistro Lago with an inspired menu created by New Zealand master chef Simon Gault. Be prepared for an extraordinary experience: an outstanding location, a breathtaking panorama, exceptional service, an intimate ambiance and contemporary luxury of the highest standard. ... more   less 

Additional Information about Hilton Lake Taupo

Address: 80-100 Napier Road, Taupo 3330, New Zealand
Location: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: $135 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Lake Taupo 5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, TripOnline SA, Priceline, Odigeo, Hotels.com, Agoda, Hotwire and Travelocity so you can book your Hilton Lake Taupo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Lake Taupo Hotel Taupo
Terraces Hotel Taupo
Hotel Style:
#2 Business Hotel in Taupo
#4 Luxury Hotel in Taupo
#6 Family Hotel in Taupo
#10 Romantic Hotel in Taupo
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