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Not real impressed with reception to be honest,when checking out I was made to feel non important at all and she continued to have a conversation with someone else like I was just a nuisance! lift had broken down and in this heat wasn't fun...More
Wife and I spent 2 nights here.
Room was neat tidy, modern and well appointed.
Problems commenced about 4pm with another punter trying to access our room ... luckily we were inside at the time ...
Later on opening the bed to get in to...More
I had booked two rooms months ago and specifically asked for rooms with waterview and a balcony. Checked in today and only got 1 room with a so called balcony, it is not a balcony ar all but just a small strip of concrete. The...More
Thank Rob P
Response from Heather C, General Manager at The WaterfrontResponded 2 weeks ago
Dear Mr Pellikaan
I am sorry that we were unable to provide you with a balcony for both of your rooms on arrival however you were advised by email that we could not guarantee the balconies -it would be a request only and would be...More
We booked our room effortlessly on Booking.com. On arrrival we got a friendly greeting. Plenty of parking and on our return in the evening we were able to have a special park when the car parking was full. On our departure we were allowed to...More
What a pleasure to stay at this hotel!. Lovely staff- from check-in staff to cleaners and restaurant staff. All so friendly and helpful. It's a small hotel so you never feel overlooked. The location is brilliant - a quick walk to the center plus located...More