We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 30 hotels in New Plymouth

The Waterfront

249 reviews
Save
Traveler (60)
Room & Suite (41)
Dining (5)
Overview
  • Excellent55%
  • Very good34%
  • Average5%
  • Poor4%
  • Terrible2%
Travelers talk about
“salt restaurant”(17 reviews)
“the penthouse”(11 reviews)
“across the road”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (249)Write a Review
Filter reviews
242 results
Traveler rating
130
82
11
12
7
Traveler type
Time of year
LanguageEnglish
More languages
130
82
11
12
7
Show reviews that mention
All reviewssalt restaurantthe penthouseacross the roadcoastal walkwaywind wandocean viewwater frontin house restaurantlovely hotelroom was largecomfortable bedtwo blocksrestaurant staffexcellent locationpuke arikigood sizetasman sea
FilterEnglish
Updating list...
1 - 5 of 242 reviews
Reviewed 2 days ago via mobile

Not real impressed with reception to be honest,when checking out I was made to feel non important at all and she continued to have a conversation with someone else like I was just a nuisance! lift had broken down and in this heat wasn't fun...More

Thank Julie M
Reviewed 4 days ago via mobile

Wife and I spent 2 nights here. Room was neat tidy, modern and well appointed. Problems commenced about 4pm with another punter trying to access our room ... luckily we were inside at the time ... Later on opening the bed to get in to...More

Thank Mick M
Reviewed 2 weeks ago via mobile

I had booked two rooms months ago and specifically asked for rooms with waterview and a balcony. Checked in today and only got 1 room with a so called balcony, it is not a balcony ar all but just a small strip of concrete. The...More

Thank Rob P
Response from Heather C, General Manager at The WaterfrontResponded 2 weeks ago

Dear Mr Pellikaan I am sorry that we were unable to provide you with a balcony for both of your rooms on arrival however you were advised by email that we could not guarantee the balconies -it would be a request only and would be...More

Reviewed November 19, 2017 via mobile

We booked our room effortlessly on Booking.com. On arrrival we got a friendly greeting. Plenty of parking and on our return in the evening we were able to have a special park when the car parking was full. On our departure we were allowed to...More

Thank DonnaHewer
Reviewed October 23, 2017

What a pleasure to stay at this hotel!. Lovely staff- from check-in staff to cleaners and restaurant staff. All so friendly and helpful. It's a small hotel so you never feel overlooked. The location is brilliant - a quick walk to the center plus located...More

Thank Lesley C
View more reviews
PreviousNext
12345649
About
Awards & Recognition
Travelers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
$116 - $353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in New Plymouth
#6 Family Hotel in New Plymouth
#8 Business Hotel in New Plymouth
#8 Luxury Hotel in New Plymouth
Room types
Suites, Non-Smoking Rooms
Details
Price range
$116 - $353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in New Plymouth
#6 Family Hotel in New Plymouth
#8 Business Hotel in New Plymouth
#8 Luxury Hotel in New Plymouth
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (60)
Room & Suite (41)
Dining (5)
Hotel & Grounds (21)
Bathroom (7)
Questions & Answers
Ask a question
Umfoloz1
September 12, 2014|
Answer
Response from Umfoloz1 | Reviewed this property |
Will deal direct
0
Votes
Room Tips
"It's a small pretty quiet city. When we had the balcony door open we could hear a bit of traffic but when..."
Read review
"We stayed in a room on the second level and our balcony looked across quite a busy road and shops and we..."
Read review
"Ask for a sea view"
Read review
"third floor is views. business rooms are second level"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite