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Emerald Spa Motor Inn

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#14 of 93 Hotels in Rotorua
Certificate of Excellence
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333 Reviews from our TripAdvisor Community

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Showing 320: English reviews
Baku, Azerbaijan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just been to the Emerald Spa in Rotorua. With 2 kids under age of 7. Highly recommend this hotel. Very friendly and welcoming staff on arrival. Rooms were immaculately clean and spacious. Spa was enormous! Quite central to all in Rotorua. Good heating during winter!

Helpful?
Thank Ashley L
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review us. We are very happy to hear you enjoyed your stay with us. Our team hopes to see you back again soon. More 

Molde, Norway
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in july with my wife and three kids, the booked room was very spacious and worked well for our family. Very clean and tidy, everything worked, sky tv in the master bedroom and in the kitchen lounge bedroom. Chillie at reception was incredibly welcoming, she helped with discount vouchers for all the attractions we visited. Trevor the dog... More 

Helpful?
Thank KiwiRobbie
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review us. We are happy to hear you enjoyed your stay with us, and we look forward to hosting you again soon. More 

Launceston, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A great experience from the start with excellent, friendly and informative service. The two bedroom unit was perfect for our family with 2 children. Very comfortable beds. Clean and well appointed units throughout. Good free wifi. The kids loved the warm pool. Overall an excellent experience at a good price. Would recommend.

Helpful?
Thank EmSanz
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review Emerald Spa Motor Inn. We are glad you enjoyed your stay with us and hope to see you back here again. More 

Auckland Region, New Zealand
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

Stayed for 3 nights. Super clean and tidy and generally a really great place to stay. We arrived very early morning from the airport and we were able to check in right away which was wonderful. Room to lock our mountain bikes away safely as well. Well managed and would stay here again.

Helpful?
Thank Pinyardo
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

We would like to Thank you for taking the time to review us. We are very happy to hear you enjoyed your stay, as a team, we always try to do our best to make sure our guests have a lovely time in Rotorua. We look forward to hosting you again soon. More 

Auckland, New Zealand
Level Contributor
3 reviews
5 of 5 stars Reviewed June 30, 2016

My stay here was amazing, very inviting and relaxing with the great spa bath we had in our room which is a perfect way to wind down after a long day out. Rooms were very clean and modern. There is an outdoor pool which was perfect for a swim. Customer service was great, very helpful indeed.

Helpful?
Thank Msfinelady
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review. Our pool is heated to 31 deg for the winter and is lovely to use any time of the year. We are very happy to hear you enjoyed your stay and hope to host you again soon!!! More 

Auckland, New Zealand
Level Contributor
4 reviews
5 of 5 stars Reviewed June 30, 2016

Well laid out rooms with spa's.Our room was big enough to have 8 family for a get together The managers were very friendly and helpful with any enquiries. Location was good . We did not try the pool but it looked inviting .

Helpful?
Thank candmlittle
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review. We are happy you enjoyed your stay with us in Rotorua. We look forward to hosting you again soon. More 

2 reviews
5 of 5 stars Reviewed June 15, 2016

The manager-couple are exceptionally well-behaved . Warm and nice room with a big size SPA , clean room and bigger than expected TEA BOX ( the EarlGrey was the BEST) ..... Very happy - Highly recommended for a relaxing holiday stay .... Will stay there again ......

Helpful?
Thank Saugat D
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review. We are very happy to hear you enjoyed your stay. We hope to host you again soon. More 

Auckland
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 13, 2016

It all started on a colder night where entering the property you're greeted with a stunning, clean and modern building with gorgeous lighting. Once we were in our room (upstairs) we were surprised by the small, yet comforting touches. A basket of biscuits and chips, beautifully folded towels and a warm inviting room. The bath was clean, in fact everything... More 

Helpful?
Thank cpl_nz
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review, we are very happy you enjoyed your stay with us. We look forward to hosting you in the future. More 

Auckland, New Zealand
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 17, 2016

I only chosen this resort for spa. I didn't expect anything without spa. But The room was really clean. All of furniture looks new one. They didn't miss all detail things. I could not find little dirty things I really enjoyed whole of time. If someone like to tidy, must come back here.

Helpful?
Thank 검사신
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you very much for reviewing us. We are glad you enjoyed your stay with us. We as a team work hard to keep our standard high and it is very nice to see that our guests appreciate the effort we make. We looking forward to hosting you again. More 

Invercargill, New Zealand
Level Contributor
224 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed May 16, 2016

There are so many motels along Fenton street and I am so glad that we chose this one. from the moment of arrival, we were made to feel so welcome. We had the one bedroom spa suite which was fabulous. Very spacious and with all amenities. It was only a 20 minute walk into town as we were very close... More 

Helpful?
Thank dippy_sal
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you very much for your lovely review. We are glad that you chose us and enjoyed your stay. Now you know where we are and we hope to see you again when you next time in Rotorua. More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 

Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $108 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
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Also Known As:
Emerald Hotel Rotorua
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Business Hotel in Rotorua
#11 Family Hotel in Rotorua
#13 Luxury Hotel in Rotorua
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