Value, Centrally Located
NUMBER OF ROOMS
We found the best things about this accommodation were the staff (warm, welcoming, and really helpful), the outdoor pool is really nice, and the location is very central to all the activity. Their focus on sustainability is commendable and enlightening. The rooms however are dated, and during the summer months aircon is really necessary. It was hard to sleep in the heat.
On the downside the property is quite dated and we found the bed very soft and the showers pretty ineffective. But the welcome was great. The accommodation was spacious. They provide free bikes, laundry, two thermal baths and a heated outdoor pool with towels. On balance we would return but just needs a bit of an update.
Location is awesome, staff are friendly and helpful. Would recommend anyone coming to Rotorua stay here. The rooms are clean and have everything you need and great to see Aura giving back to the environment and the local community.
We had a fantastic time over three days. Very well positioned. The facilities were amazing. Mineral pools and swimming pools were delicious. We were able to BBQ and steam our vegetables in the wonderful geothermal steamer. The staff were friendly, helpful and genuinely committed to making our Rotorua experience the best possible.
We absolutely loved our stay at Aura and would definitely book there again when we return. The team that run it are amazing. They are friendly and helpful, they are clearly knowledgeable and passionate about Rotorua, and go out of their way to match your interests with what is available in Rotorua. This was obvious from the communication we received when we booked through to our check out. The room suited myself and my daughter perfectly and the thermal pool was fabulous at the end of the day. We especially liked the consideration they have put in to environmental impacts and the option of Aura making donation to a social charity instead of having the room serviced. I highly recommend staying here!