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Ambassador Thermal Motel

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#33 of 93 Hotels in Rotorua
Certificate of Excellence
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Ambassador Thermal Motel
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120 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Ontario, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Very central, the receptionist was very helpful and pleasant explaining all the local restaurants in "eat street", local attractions, the Maori village, museum etc. Good room all the right facilities. Easy to find. The only criticism which is nothing to do with the motel is "eat street" noisy, quite expensive, chain food.

Helpful?
Thank Ray S
Canada
Level Contributor
243 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 3 weeks ago

After a quick trip to Taupo I returned to Rotorua for one night. I wish I had stayed here longer. The location is fantastic, especially if you don't have a car ...it's close to everything! It had both a Thermal pool, as well as a hot tub. The room was really nice, and very clean. The couple that were taking... More 

Helpful?
Thank Dave B
Wellington, New Zealand
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 19, 2016

The staff is extra friendly and helpful, made me feel right at home. The internet token that came with the room was generous and the internet worked well. The room and the grounds were tidy and well-looked-after. The pools were lovely.

Helpful?
Thank Khaybee
Auckland, New Zealand
Level Contributor
18 reviews
3 hotel reviews
Reviewed October 14, 2016

Ambassador Motel, very friendly, helpful staff, nothing too much trouble, sorted out my computer problems, felt like part of the family. Comfortable clean rooms, outdoor hot pool and spa pools. Very convenient position, short walk to park, gardens, shops and the Howard Morrison Performing Arts Centre.

Helpful?
Thank Treth2014
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 10, 2016 via mobile

My club comes here annually. We like it as it is always clean and tidy and it suits a big group as they have 2 large spa pools. One indoor and one outdoor. It also has a smaller outdoor spa. It is very close to the waterfront and city (5 min walk) but as it is situated on the edge,... More 

Helpful?
Thank Bev S
Cold Bay, Alaska
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 30, 2016

The welcomed contrast in the service offering received at the Ambassador Thermal Motel to a prior disastrous experience at a nearby Motor Lodge (we had checked out & requested a refund due to poor conditions and service just moments earlier) was akin to day & night! The friendly 'can-do' approach of the receptionist and staff displayed an immediate willingness to... More 

Helpful?
Thank Jamesa M
Auckland
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 12, 2016

We have stayed here a few times because it is a good central motel. The thermal pool, tho a little dark and spooky, was a great temperature and quite satisfying. The staff were friendly and helpful and the price pretty good, so it keeps us coming back.

Helpful?
Thank Llinderose
Napier
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 10, 2016 via mobile

Two couples who had a two bedroom suite. The suite was spacious, warm and comfortable. The price was reasonable. The suite was not luxurious but was perfect for us for the one night. The separate toilet helped. Would definitely stay here again. Location is quiet but handy to town.

Helpful?
Thank jellybabynz
1 review
Reviewed August 2, 2016 via mobile

Very tidy everything you need to relax We highly recommend Ambassador thermal motel. Great location and rooms, free thermal pool is fantastic. Whole establishment is off grid steam powered. Friendly and helpful staff and the price is very reasonable

Helpful?
Thank Keith R
Buenos Aires, Argentina
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 14, 2016 via mobile

We stayed four nights at the motel. The rooms are really big; actually ours had a bedroom! Great kitchenette with everything you need to cook and well heated during the winter. The owner is lovely and will help you on everything you will need. WiFi works perfectly and is free of charge. It is important to note that if you... More 

Helpful?
Thank Dru_Bell
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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Ambassador Thermal Motel

Address: Cnr Whakaue and Hinemaru Sts | PO Box 1212, Rotorua, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $85 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ambassador Thermal Motel 3.5*
Number of rooms: 19
Reservation Options:
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Also Known As:
Ambassador Thermal Hotel Rotorua
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Questions & Answers

Here's what travelers have asked, with answers from Ambassador Thermal Motel staff and other travelers.
2 questions
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Questions? Get answers from Ambassador Thermal Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A definite YES in all aspects - the central location is another bonus”
 of 5 bubbles JamesaM371, Aug 30, 2016 | Read review
“If you have mobility problems better to be on ground level.”
 of 5 bubbles JanetF502, May 27, 2016 | Read review
“Great location. Panoramic windows in corner units.”
 of 5 bubbles Jboycey, Apr 3, 2016 | Read review
“We had a room above the laundry room. 08, so it was very warm. They built in an ac system, split, when we were there.”
 of 5 bubbles 491max, Feb 23, 2016 | Read review
“Recommend a room on the 1st floor.”
 of 5 bubbles flyingdutchdude, Feb 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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