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Hamurana Lodge

426 reviews
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Traveler (145)
Room & Suite (46)
Dining (13)
Overview
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travelers talk about
“new zealand”(53 reviews)
“warm croissants”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
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Reviews (426)Write a Review
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All reviewsnespresso machinenew zealandwarm croissantslong drivewayheated floor in the bathroombeautiful propertyour honeymoonboutique hotelnice breakfastrotorua towna wonderful place to stayshort drivelovely roomexcellent staynorth islandup to datetwo nights
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1 - 5 of 400 reviews
Reviewed 2 days ago

Hamurana Lodge is your best bet for the Rotorua area. Rotorua itself feels a bit touristy, and if you're having a tough time finding a place to stay in the city itself, that's why. I would highly recommend NOT staying in town, and instead staying...More

Thank roselllii
Response from Patrick_Gao, General Manager at Hamurana LodgeResponded yesterday

Hi Roselli, you are absolutely right that Hamurana Lodge is the best :p Please feel free to feed the alpacas and donkey next time you stay with us, they like posing for photos :) Thank you very much for letting us know that you enjoyed...More

Reviewed 4 days ago

We had a wonderful stay here for two nights. Patrick and Ian catered to our every need even if we didn’t realize we needed something. It was a Birthday for my husband and they followed through on all requests flawlessly. The exterior and all gathering...More

Thank Marcey A
Response from Patrick_Gao, General Manager at Hamurana LodgeResponded 2 days ago

Hi Marcey, thank you so much for getting in touch. We are glad to hear that you enjoyed your stay here at Hamurana Lodge. It's our pleasure to be part of Rob's birthday celebration and we hope your motorbike tour is an enjoyable one. Kind...More

Reviewed 5 days ago

We stayed at Hamurana Lodge for 2 nights, and had a room with a view of Lake Rotarua. Facilities in the room were good, with quality toiletries, and soft drinks and mineral water supplied without additional charge as well as jelly beans, crisps and peanuts!...More

Thank chrysalis77
Response from Patrick_Gao, General Manager at Hamurana LodgeResponded 2 days ago

Kia Ora Chrysalis, it's great to hear from you and we appreciate your feedback. We have taken your suggestions onboard fully in regard to the meal options, and we will definitely look into adding more selections for breakfast and even start offering evening meals onsite....More

Reviewed 4 weeks ago

My husband discovered and booked this place for our wedding anniversary. I had never heard of it before. Sizeable property and quiet location. Some common areas such as a lounge and pool table area, and a big screen telly room in the basement area, although...More

Thank aidsnang
Response from Patrick_Gao, Manager at Hamurana LodgeResponded 4 weeks ago

Kia Ora Angela, Thank you for your review, i'm glad you enjoyed the majority of your stay with us. We try to avoid the bedrooms being too cramped by having lower occupancy in the rooms giving people more space to relax in their own rooms....More

Reviewed 4 weeks ago via mobile

On our approach to the lodge I noticed the the rather run down tennis court and felt a sinking feeling in my stomach. When we entered the lodge I immediately noticed that everything in sight appeared tired and run down. The finish thing I noticed...More

1  Thank Stephen F
Response from Patrick_Gao, Manager at Hamurana LodgeResponded 4 weeks ago

Kia Ora Stephen, thank you for your feedback and I'm distraught to hear that you didn't enjoy your stay. Your experience seems to be completely opposite to the other guests' who stayed with us. I'd very much like the opportunity to discuss this further with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Outdoor pool
Tennis Court
Fitness Center with Gym / Workout Room
Details
Price range
$149 - $417 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$149 - $417 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (145)
Room & Suite (46)
Dining (13)
Pool & Beach (6)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Susan N
June 28, 2017|
Answer
Response from Patrick_Gao | Property representative |
Hi Susan, thank you very much for the enquiry. We are about 15 minutes drive from Rotorua town. Only motels in town centre have the advantage of thermal heated water. Our outdoor swimming pool is heated in summer months... More
0
Votes
Minkie123
September 3, 2015|
Answer
Response from Patrick_Gao | Property representative |
Hi there, most of our guests come with their own rental car. Alternatively, taxi can be another option, and we can arrange one to take you back to town on the next day morning. Please don't hesitate to contact us again... More
0
Votes
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12
Room Tips
"All seemed lovely"
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"Since there is no air con and warm air rises, might be better to stay on ground floor in summer."
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"If you take a ground floor suite the folks above on wooden floors may disturb you, Was not a hassle for us."
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"pick the ones with forward facing balcony"
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