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Hamurana Lodge

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415 Hamurana Road | RD7, Rotorua 3097, New Zealand
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1 room 1 adult
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Hamurana Lodge
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346 Reviews from our TripAdvisor Community

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Charlotte, North Carolina
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent three nights there recently and thoroughly enjoyed ourselves. The Lodge is magnificent and extremely comfortable with plenty of rooms and places to lounge. Having a swimming pool is also a nice added touch in the warm summer months. Breakfast is yummy and the service, particularly that of Tom and Sam were splendid. If you are in the Rotorua... More 

Helpful?
Thank Barry R
Sun City West, Arizona
Level Contributor
156 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights and loved every minute of it. Patrick, Sam and Tom were the consummate hosts and went out of their way to meet our every need. The breakfast was perfect - just what we needed to start the day. We did have a bit of trouble with our coffee maker but they made sure we... More 

Helpful?
Thank Anne B
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Anne, it's good to hear from you and thank you very much for the lovely review. We are glad to hear that you enjoyed your stay at Hamurana Lodge and had a relaxing time in Rotorua. We look forward to hosting you and your friends in the near future. Warm regards from the team. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2015

My husband and I came here as part of our 2-week honeymoon trip to New Zealand and it was, by far, our favorite out of all the places we stayed. The staff were friendly, personable, and provided great service. Everything was first class. It had "soul" and felt like a home away from home - though it was far nicer!... More 

Helpful?
2 Thank Jodi E
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Jodi, it's good to hear from you and thank you for the lovely review. You know you have a home to come back to when you next in New Zealand :) Warm regards from Hamurana team. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 6, 2015

The staff here is amazing. Patrick or another staff member greeted us whenever we returned, offering beverages, and remembering what our plans were so they could make sure everything turned out well. The grounds are beautiful, and the view from our very large Superior Suite overlooked the lake as well. Yes, it is a few minutes from the main part... More 

Helpful?
1 Thank O3570WKsusanb
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Susan, thank you very much for getting in touch and it's appreciated that you shared your views. We are very sorry to hear that your experience wasn't as perfect as how we would like it to be. We take your suggestions on board fully. We have been trying to differentiate us from other accommodation providers in the region... More 

Milwaukee, Wisconsin
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 3, 2015 via mobile

Can't say enough great things about the Hamurana Lodge!! Short, but easy drive, from central Rotorua. Perfect setting to relax and unwind. We were greeted on the front steps at arrival, bags delivered immediately to our rooms and had incredibly attentive service, without being overbearing or intrusive, from the entire staff. Guest lounge and patio were lovely to enjoy in... More 

Helpful?
1 Thank MKETraveler710
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora, thank you so much for such a lovely review! We are glad to hear that you had a relaxing and enjoyable time at Hamurana Lodge. Many guests agree with you that our location is just right, and most guests enjoy a drink or two on our sun soaked patio. Thank you again and we look forward to hosting... More 

Saint Augustine Beach, Florida
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed November 30, 2015

This place is amazing. I've stayed in a lot of great hotels, but Hamurana Lodge definitely takes the crown. The property is beautiful and the lodge is very comfortable, as expected, but what stood out the most for us was the staff. From the minute we stepped foot onto the property, until the minute we left, Patrick was there for... More 

Helpful?
Thank Mike M
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Mike, It's great to hear from you! Thank you very much for your review and we hope there's some fond memories of Rotorua and Hamurana Lodge for your to take home with. We've had a few sunny days this week while everyone is getting ready for the holiday seasons, we would like to take this opportunity to wish... More 

Northampton, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 4, 2015

We really enjoyed our stay. The service was outstanding and the room was warm and comfortable. Each time we arrived we received a friendly greeting, and we were offered tea or coffee. The manager was happy to answer any queries such as where to eat in the evening or what attractions we should visit. The bed was really comfortable and... More 

Helpful?
Thank Ruth C
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Ruth, than you very much for your review on Tripadvisor! We are glad to hear that you had a great time here in Rotorua and enjoyed your stay at the lodge. The warm weather has just arrived in New Zealand, many locals have already started swimming in the Blue Lake. We look forward to hosting you again in... More 

Summit, New Jersey
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 29, 2015

Great, spacious room; helpful staff. Overall an excellent experience. We would recommend this hotel for anyone staying in the area. The staff provided excellent advice for activities and dinners and made reservations for both.

Helpful?
Thank Frank M
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora Frank, it's great to hear from you and thank you so much for letting us know that you thoroughly enjoyed your stay here at Hamurana Lodge. Summer has just arrived in Rotorua and everyone is getting excited to go out and enjoy the sun, water and mountain in and around our region. We hope to see you again... More 

Melbourne
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed October 9, 2015

My wife and I stayed in a superior suite for two nights in September. It was cold and windy outside but the welcome was warm and genuine. The manager was waiting for us at the steps because he was alerted to our coming. The long pleasant driveway through lush greenery gave him the time to come down from his office.... More 

Helpful?
Thank ggads
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora, thank you very much for the 5-star review and I'm glad to hear that you thoroughly enjoyed your stay with us. I have shared your comments with our team members and they are also very pleased to see that our offerings met your expectations. We wish you a great start of the new week and look forward to... More 

Melbourne, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 7, 2015

We enjoyed out 2 night stay in a superior suite at Hamurana Lodge but did not fully appreciate how far out of the main town centre is it. If you do not have car or have limited time in Rotorua then I would suggest you stay closer to the main town. I calculate that over 2 days we spent 2... More 

Helpful?
Thank FamilynFun
Patrick_Gao, Manager at Hamurana Lodge, responded to this review

Kia Ora, thank you for getting in touch and we are glad to hear that you enjoyed your 2 nights stay at Hamurana Lodge. We'd also like to thank you for letting us know about your concerns. You are very right about us not located in Rotorua town centre and majority of our guests either have a rental car or... More 

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