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Red Rock Thermal Motel

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#17 of 93 Hotels in Rotorua
Certificate of Excellence
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Red Rock Thermal Motel
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257 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Feilding, New Zealand
Reviewed 5 days ago NEWvia mobile

We stayed for one night on our way at up to Auckland and we're incredibly happy. The room was extremely nice and modern and very clean. Had a very comfortable night and would stay again for sure next time we are coming through Rotorua

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Helpful?
Thank SebBaker93
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Sebbaker93 Thank you for the lovely review. Our staff work hard t keep our units clean and tidy We would like to welcome you back when next in Rotorua Greetiings Sue & Quentin

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago via mobile

We thoroughly enjoyed our stay at Red Rock Thermal Hotel. Sue is a wonderful host who took care of all our needs and even going above and beyond to provide toys for our son Aiden. The mineral pool was refreshing and right onsite and it even had a kids playground with a trampoline and swing which Aiden enjoyed as well....

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1Thank A TripAdvisor Member
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Thank you for the great review and post on our face book page Aiden was absolutely adorable and we enjoyed our time with him Please visit us again when next in Rororua Greetings Sue& Quentin

Sunbury, United Kingdom
Reviewed 1 week ago

We couldn't get booked at the Quest so I feel we found the best of the rest. We had a very warm and friendly greeting from the owners despite Hotels.com not informing them of our arrival I gave her copy of my booking and she sorted it out from there. We were given a one bed apartment which was a...

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Thank brentiesuk
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Brentiesuk It was our pleasure to host you at the redrock We are glad you enjoyed your stay with us Hope you enjoyed the rest of your travels. Keep Safe Sue

Princes Risborough, United Kingdom
Reviewed 3 weeks ago

We spent two nights at the Red Rock on our four week road trip around New Zealand. The room was clean and comfortable, and well equipped. The motel had an outside pool, a spa bath heated from the local geothermal supplies and good laundry facilities. It is convenient for the centre of Rotorua (about 20 minutes walk). Our only issue...

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1Thank greentractor
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello Greentractor Thank you for taking the time to let us know about your stay with us We are glad that you found our rooms clean and comfortable We apologize for the inconvenience caused by the heating system We hoped you enjoyed the rest of your travels Greetings Sue & Quentin

Reviewed October 24, 2016 via mobile

Excellent motel with very clean facilities and friendly owners. Room service offerd daily and parking available on site. Spacious units with full kitchen which we found very handy. Good location and overall pleasant

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1Thank Joe E
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Thank you for taking the time to let us know about your stay with us. We are pleased that you found our units clean and tidy and that your overall experience was pleasant.We would like to welcome you back when in Rotorua again Greetings Sue

Wagga Wagga, Australia
Reviewed October 20, 2016

We stayed in the cottage for about 8 nights. We found the staff to be exceptionally friendly and accommodating. The cottage and other facilities were very clean. There is a lovely garden and grassed area, and laundry facilities. It is about a 15 minute walk in to the city. I thoroughly enjoyed my time there and would recommend it to...

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Thank jazmac7
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello jazmac7 Thank you for taking the time to write us such a great review. We are pleased that found the cottage and other facilities clean and that you enjoyed your time with us. We would love to welcome you back . Greeting Sue

Perth, Australia
Reviewed October 19, 2016

I booked through bookings.com and advised that we would be arriving between 9pm and 10pm.( we were on the new Dreamliner service that arrives in Auckland at 5:30pm, and driving straight through to Rotorua) I even emailed the motel direct to advise if my arrival time was ok, and they emailed back to say it was fine ( this was...

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Thank ScubaSteve2016
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Hello ScubaSteve2016 I would like to apologize for the inconvenience caused when you arrived it was total my mistake. I am sorry that you did not approach me so we could have sorted this I think both parties where tired I did try and help you where ever i could during your stay and for your parents noise problem we...

Reviewed October 18, 2016 via mobile

Cannot say enough good things about this place. We weren't expecting a lot having paid less than $150 for a night. But the place is awesome! Clean and modern rooms, with a full kitchen! Fresh milk provided for tea and coffee, an awesome little thermal spa pool and nice big car parks. Short walk into town through the thermal park....

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1Thank BeckRae
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Thank you so much for taking the time to review your stay with us. It was a pleasure hosting you! Hope to see you and your clients in the future.

Reviewed October 17, 2016 via mobile

Stayed here for 2 nights. Room was very clean and the pool was lovely at 37degC. Staff were friendly and welcoming. Highly recommend. We were in the 2 bedroom unit, which was perfect for our family Location is pretty good with a nice cafe and the Central Park within walking distance

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Thank Bryce D
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Thank you for choosing to stay with us and for taking the time to review your stay. We are pleased that you enjoyed your stay.

Traralgon, Australia
Reviewed October 17, 2016

Red Rock Thermal Motel doesn't look like much from the outside....it'solder-style, but neat and tidy....however it's the rooms that really impress. They are clean, large and look to have been recently renovated. Huge comfy bed and pillows too!! There is a thermal pool here....which we didn't get to check out......hopefully we will next time!

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1Thank mafman74
Red Rock T, Manager at Red Rock Thermal Motel, responded to this review

Thank you for choosing to stay with us and for taking the time to write a review. You will definitely need to try out the mineral spa next time.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Red Rock Thermal Motel is a small motel with thermal heating, a private thermal mineral spa pool for rejuvenating after a busy day sightseeing and a outdoor heated swimming pool. We have gardens to relax in with a trampoline for the kids. All units have tea & coffee facilities, kitchenettes and bathrooms. The Motel is ideally situated to tour the many geothermal parks in the area. Many of the Maori Culture shows offer a free pick up service from here for a great night out, or if you prefer you can simply walk out of our back gate, catch yourself a trout from the stream & cook it on the BBQ. ... more   less 

Additional Information about Red Rock Thermal Motel

Address: 109 Lake Road, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $87 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Red Rock Thermal Motel 3.5*
Number of rooms: 8
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Hotel Style:
#16 Romantic Hotel in Rotorua
#18 Family Hotel in Rotorua
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Questions & Answers

Here's what travelers have asked, with answers from Red Rock Thermal Motel staff and other travelers.
3 questions
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Questions? Get answers from Red Rock Thermal Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The cottage is self contained with two bedrooms, two toilets, full kitchen, and sleeps up to 8.”
 of 5 bubbles jazmac7, Oct 20, 2016 | Read review
“This is a one storey motel. Rooms near the reception area are OK.”
 of 5 bubbles debnath, Jun 13, 2016 | Read review
“Room 7 is the only one with its own secluded patio area. The district was quiet at night.”
 of 5 bubbles Mervyn670, Mar 26, 2016 | Read review
“Some rooms have a private patio area, ask for one if you like a bit of privacy. It may cost a little more.”
 of 5 bubbles Orsley2, Feb 14, 2016 | Read review
“All rooms on ground floor so easy!”
 of 5 bubbles 16lilyr, Jan 15, 2016 | Read review
5 of 5
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