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Ibis Rotorua

Booking.com$51*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Ibis Rotorua
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1,124 Reviews from our TripAdvisor Community

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Showing 998: English reviews
Auckland Region, New Zealand
Reviewed April 3, 2013

The hotel was good value for money. It provided us with somewhere to stay but was quite basic. The hotel was quite noisey, you could here showers running and lots of noise from doors closing. You could order room service but you had to go downstairs to reception to collect it and it was not served on a plate, it...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 64Jan19
Kirk D, Manager at Ibis Rotorua, responded to this review

The Ibis is a 3+ star internationally branded hotel in the Accor group. The services provided are set to reflect the brand as is the rates for hotel rooms. We do pride ourselves on our fantastic location as well as our level of customer service. Thank you for taking the time to post your comments.

Auckland Region, New Zealand
Reviewed March 27, 2013

Nice and quiet. Friendly, efficient staff. Very comfortable stay. Close to City centre and shopping and dining venues. Whilst the room was smallish (it is an Ibis after all), it had everything one could want for a short stay. The only thing wrong was the new TV. The staff were not able to fix it, so we were moved to...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Bill521
Kirk D, Manager at Ibis Rotorua, responded to this review

Thank you for both your comments in regards to our Ibis hotel ion Rotorua and also the reference in the heading to Accor Hotels. The Ibis rooms are exciting as you have mentioned, you know what you are getting when you book into stay in an Ibis. The TV's are indeed new and we have struck a couple of minor...

Hampshire
Reviewed March 27, 2013

Stayed here for two nights and found it to be clean, tidy and the staff efficient and friendly. Close to centre of town with views of the lake. Sahme the window in the room didnt open, although this could have been a blessing with the local area niff, but the air con wasnt too noisy that it stopped us sleeping.

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Helpful?
Thank Mr_Mojito
Kirk D, Manager at Ibis Rotorua, responded to this review

We do continually strive to ensure that all functional aspects of the property and clean and tidy and in good working order. We are continually responding to reviews to thank our guests for taking the time and fill out a review as well as highlights some key stregnths of the property including our Prime location and our ongoing friendlynness and...

Wellington, New Zealand
Reviewed March 25, 2013

This hotel (at least the room we stayed in) needs a cosmetic redo. The carpet was worn and stained, several places in the toilet need serious detail work; the bathroom fixtures are solid even though the shower is a bit tight. The "Standard 2 Double Beds" room we had was barely comfortable for two people as it was tiny. This...

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Helpful?
Thank brownprop
Kirk D, Manager at Ibis Rotorua, responded to this review

Yes, are hotel rooms that accommodate 2 double rooms are compact, but serviceable. As a point of interest we do not allow 2 couples, or 4 adults into these rooms, a maximum of 3. Generally these rooms are accommodated by a single couple or a pair of travellers. If 2 couples are travelling we encourage either two of our interconnecting...

A TripAdvisor Member
2 reviews
Reviewed March 25, 2013

A very enjoyable time. Jackie on the front desk was amazing. Anything we wanted to know she told us or found out for us. I would go back and stay again. Close to everything and always a friendly welcome when you came back.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank A TripAdvisor Member
Kirk D, Manager at Ibis Rotorua, responded to this review

It is fantastic to read of our ongoing customer service and dedication plus our welcoming spirit. I will ensure these comments are passed onto the entire team. Thank you.

London, United Kingdom
Reviewed March 21, 2013

Fantastic view of lake Rotorua from our hotel room. The room was spacious, clean and comfortable. Reception staff were approachable and very helpful. Breakfast was generous. We took a few trips here, to thermal seismic area of the town, a jet boat ride on the lake etc., most enjoyable.

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Helpful?
Thank Miro P
Kirk D, Manager at Ibis Rotorua, responded to this review

Great heading and great comments so thank you! It is always fantastic to receive positive reviews and I will ensure these are passed onto the team.

Auckland, New Zealand
Reviewed March 21, 2013

The Ibis Rotorua is a budget hotel in the Accor chain, located very conveniently to many sights: it is within a stones-throw of the lakefront and no more than 5 minutes walking from the village of Ohinemotu and St Faiths church, the restaurant/cafe/bar quarter and ten minutes walk to the government gardens and hot pools, and about the same distance...

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Helpful?
Thank ChrisKiwi
Kirk D, Manager at Ibis Rotorua, responded to this review

It is great to read your review and in particular your detailed comments in regards to our location. The car park is certainly easily accessed straight out from the guest lift. I will pass your comments onto the team to share as we are continually looking to offer an optimum service to all of our guests.

Gurgaon
Reviewed March 13, 2013

A well-located hotel, situated just behind the Novotel hotel, is a value-for-money place, with good friendly staff. At a short walk, there are quite a few eating options available. The 3 rooms we had were not very spacious but pretty functional. The place has a coin-operated laundry, which was quite handy

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1Thank Golethepole
Kirk D, Manager at Ibis Rotorua, responded to this review

The Ibis Rotorua is situated in a fantastic location and the unique surroundings of Rotorua and the volcanic activity. Our rooms are definitely functional and we appreciate your comments

Merseyside
Reviewed March 10, 2013

A Lovely Hotel with everything you need to re-charge your batteries. There were six of us and we had three rooms all next to each other. Everything was clean and comfortable and the shops were within walking distance. We drove easily to the Luge from the Hotel, and at night time we were collected from the Hotel and taken to...

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Helpful?
Thank Ernie05
Kirk D, Manager at Ibis Rotorua, responded to this review

It is fantastic that you, as so many others take the time to post a review of your positive experiences at Ibis rotorua and the local area. I will ensure your comments are passed on as we continually strive to offer the best service we can across all aspects of the hotel. Thank you and we certainly look forward to...

Auckland Region, New Zealand
Reviewed March 4, 2013

Great place to stay if you want to be in the centre of Rotorua, close to the bars, restaurants, shops and Lake front. Friendly, attentive staff and room good for the price. Would definitely stay there again.

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Helpful?
Thank LancashireLass62
Kirk D, Manager at Ibis Rotorua, responded to this review

Thanks!! That is a very detailed excellent summary of our hotel, facilities and customer service. I really appreciate you taking the time to write this and I am sure these comments will be useful for other travellers looking for accommodation in Rotorua.

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Ibis Rotorua is located on the picturesque shores of lake Rotorua, just five minutes walk from the central business district, convention centre, cafes and restaurants and some of Rotorua's most popular tourist attractions. The fully air-conditioned hotel offers 145 rooms providing exceptional comfort and value. Room configurations can be one king or two doubles. A number of triple rooms with three single beds are also available. Bedrooms feature in-room safes, internet with broadband connectivity, showers, flat screen TV's and refrigerators. 24hr reception, an internet kiosk and guest laundry facilities. The I-Restaurant and Bar welcomes guests for breakfast, lunch and dinner. Conference rooms and other facilities at the neighboring Novotel Rotorua Lakeside are also available to guests. ... more   less 

Additional Information about Ibis Rotorua

Address: Lake End Rangiuru Street | PO Box 348, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $70 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ibis Rotorua 3.5*
Number of rooms: 145
Reservation Options:
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Also Known As:
Ibis Rotorua Hotel Rotorua
Hotel Style:
#27 Romantic Hotel in Rotorua
#32 Family Hotel in Rotorua
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Questions & Answers

Here's what travelers have asked, with answers from Ibis Rotorua staff and other travelers.
3 questions
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Bengaluru, India
London, United Kingdom
10 months ago

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Questions? Get answers from Ibis Rotorua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a lake view.”
Andysafrica11, 1 week ago | Read review
“Very helpful staff.”
Jimbo02110, 3 weeks ago | Read review
“ring and talk with staff about your wishes where the room is”
mum939, 3 weeks ago | Read review
“Try the hotel next door, Novohotel”
NEDENISE, 4 weeks ago | Read review
“View of busy main road or of carpark not pleasant. Other guests were complaining of WIfi being unavailable”
Christmas5, Apr 7, 2017 | Read review
5 of 5
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$51* /night
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Prices are for 1 room, 2 adults
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