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We had a chalet style room with bathroom which was basic but adequate. Wi-fi was extra but at least it was good and unlimited. Kitchen area was reasonably well equipped but the tea towels were disgusting, even when they had clearly been freshly put out....More
If your paying less than $50 a night for a budget room you really can't complain at this place.
Big shared kitchen with plenty of fridges etc
Lots of bathrooms - which do need a little TLC but more than manageable
Lots of parking and...More
Stayed for a night in a twin room. Very small and bad smelling, stuff broken. It is also very noisy when people walk/talk outside which happened a lot after 11 pm on a Friday. All the facilities seem to be very old. The pool is...More
Stayed here for 2 nights in a twin room in the lodge for a cheap price. The best part about this place was the wonderful service from the receptionist Tegan. She was very kind, efficient, helpful and friendly. She swapped our room with no hassle...More
Thank Hannah B
Response from Treen M, Owner at The Backyard InnResponded 2 weeks ago
Thank you so much for leaving us your feedback. I am very glad you enjoyed the service our Receptionists provide. It was our pleasure having you stay with us and we wish you safe travels for the rest of your journey.
I spent two nights at the lodge 31 Dec-1Jan. My single room was very small and bad smelling. Some stuff in the room was broken (e.g. window locker). The lodge itself looked old and dirty. This accommodation was the worst during my travel to NZ....More
1 Thank Almas1997
Response from Treen M, Owner at The Backyard InnResponded 4 weeks ago
I am sorry we did not meet your expectations. The lodge is starting to be renovated this year. In fact I have just had the quote for it to be repainted this morning. thanks for your feedback.
Hi Celia - yes we have changed our whole cleaning system, we have our rooms ready for our guests to check in at 2pm and we have made lots of changes and improvements to the complex.
thank you for your question.