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Cleveland Thermal Motel

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Traveler (37)
Room & Suite (298)
Pool & Beach (27)
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Overview
  • Excellent55%
  • Very good35%
  • Average8%
  • Poor1%
  • Terrible1%
Travelers talk about
“econo lodge”(41 reviews)
“heated pool”(39 reviews)
“great pool”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Kitchenette
Facilities for Disabled Guests
3 Star Hotel
All hotel details
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Reviews (680)
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Show reviews that mention
All reviewsecono lodgeheated poolgreat poolfree wifikuirau parkenjoyed our staythermal poolssky tvnew ownerscomfortable bedsclose to townroad noisea great place to staylovely hostsbedroom uniteasy accessgood size
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1 - 5 of 648 reviews
Reviewed 5 days ago

Good overall but lacking table each side of double bed, meaning books etc. had to be placed on carpet on one side. One easy chair meant that one person had to sit on either bed or dining chair to watch TV

Review collected in partnership with this hotel
Thank 132mikrob
Reviewed 5 days ago

Very nice and clean rooms, great service and fantastic heated outdoor pool and hot mineral pools. Easy walk to town center. Would definitely recommend and intend going back. Although we didn't use it has great trampolines and play areas for children.

Review collected in partnership with this hotel
Thank sarah2018520
Reviewed 5 days ago

Friendly staff that were more than willing to help ! Pools were amazing and overall experience was very enjoyable. Would 100% recommend and come back again. Was pleasantly surprised. Made our trip so much better !

Review collected in partnership with this hotel
Thank sianeyrita
Reviewed 1 week ago via mobile

Really nice hosting. Best stay during the entire trip in New Zealand. I wish we could stay more. Bridge was a really helpful host. The thermal spa of the place was awesome not to mention the outside thermal pool.More

Thank Gellert H
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 1 week ago

Hi Gellert H We love people and we love Rotorua so it is easy to welcome everyone to the Cleveland and to help them enjoy their stay. You and your friends were keen visitors, friendly and enthusiastic about seeing and doing things in and around...More

Reviewed 1 week ago via mobile

Upon arrival without a reservation, I was instantly and warmly welcomed. The grounds are very beautiful with an area that looks to be especially for families and another area that seems to be for adult travelers. Their mineral water tubs are very relaxing and help...More

Thank MIKEYgracie
Response from BrijGurm, Owner at Cleveland Thermal MotelResponded 1 week ago

Hi Paul & Nina, Firstly, I'm sorry I was not around to say goodbye to you both at checkout. We had a new housekeeping team start that morning and I was in one of the rooms on a "show & tell" session. Thank you very...More

View more reviews
Most Booked Properties in Rotorua, New Zealand
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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Refrigerator in room
Microwave
Things to do
Pool
Heated pool
Outdoor pool
Details
Price range
$73 - $128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Rotorua
#14 Romantic Hotel in Rotorua
#16 Business Hotel in Rotorua
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms
Details
Price range
$73 - $128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Rotorua
#14 Romantic Hotel in Rotorua
#16 Business Hotel in Rotorua
Room types
Non-Smoking Rooms, Kitchenette, Accessible rooms
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Traveler (37)
Room & Suite (298)
Pool & Beach (27)
Dining (2)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sergio P
January 25, 2017|
Answer
Response from ShelleyTim | Property representative |
Good Evening Sergio, YEs we have lockable facilities for mountain bikes.
0
Votes
Jowee J
January 14, 2017|
AnswerShow all 2 answers
Response from ShelleyTim | Property representative |
Our Motel does not have air conditioning at present - only fans in the room.
0
Votes
Murray M
September 9, 2016|
Answer
Response from BrijGurm | Property representative |
Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1... More
1
Vote
Room Tips
"Lovely and spacious, Well equipped and clean."
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"Book direct to get free wifi and movies"
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"We stayed in the 2 bedroom unit for one night, and then the cottage for the remaining. Both fantastic"
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"I recommended here. It was not brand new. But i think it is traditional and very tidy."
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