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    Cleveland Thermal Motel

    794 reviews
    #16 of 88 Hotels in Rotorua
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    113-119 Lake Road, Rotorua 3010, New Zealand
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    Free cancellation until 02/23
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    Traveler (53)
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    Panoramas (9)
    Pool & Beach (26)
    Certificate of Excellence

    About

    4.5
    Excellent
    792 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Welcome to The Cleveland Thermal Motel. The Cleveland Thermal Motel is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. We are an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make The Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too.
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    Full view
    Property amenities
    Pool
    Free High Speed Internet (WiFi)
    Free Parking
    Breakfast Available
    Heated pool
    Laundry Service
    Non-Smoking Hotel
    Outdoor pool
    Self-Serve Laundry
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    Room features
    Accessible rooms
    Kitchenette
    Microwave
    Non-Smoking Rooms
    Refrigerator in room
    Good to know
    HOTEL STYLE
    Classic
    Business
    HOTEL CLASS
    792Reviews
    389Photos
    5Q+A
    100Room tips

    ReviewsSee all 5 questions

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    Popular mentions
    Very nice stay at Cleveland Thermal Motel
    The motel was very clean and we loved the on site facilities. It was well located in Rotorua and the owners were very knowledgeable and helpful regarding the local attractions. Would definitely stay there again when visiting this area.
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    Review collected in partnership with this hotel
    Date of stay: February 2019
    Great Motel
    Clean rooms, friendly staff. Swimming pool, thermal pool, airconditioning. Close to main city center and Rotorua attractions. We went to the gondola which was only a few minutes away - fabulous. Highly recommend
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    Review collected in partnership with this hotel
    Date of stay: February 2019
    Very confortable appartment
    We spent 2 nights in Cleveland Motel and we really enjoyed the brand new furniture in the room, the very goid bed, the cleanliness, the private hot pool, the swimming pool and above all the very welcoming hosts. They are so concerned about maintaining the place comfortable and…
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    Date of stay: February 2019
    Response from BrijGurm, Owner at Cleveland Thermal Motel
    Responded 4 days ago
    Hi Christine Thanks very much for your feedback which encourages us to continue improving the apartments, pools and grounds. Happy travelling Brij & Ronette
    Read more
    Friendly and welcoming
    About 20 minute walk out of centre, but plenty of parking in centre. Room was spacious with separate kitchen, clean, with new aircon located in kitchen, owners friendly and informative on arrival. Fridge wasn't turned on in room so took quite some time to cool down. Easy…
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    Date of stay: February 2019
    Response from BrijGurm, Owner at Cleveland Thermal Motel
    Responded 4 days ago
    Hi Lu74Lu Thanks for your feedback. We are glad to read you got to use the pools and were comfortable in your apartment. Sorry about the fridge not being on when you checked-in, Best wishes for 2019. Brij & Ronette
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    Great location and friendly, helpful hosts
    We stayed here for a couple of nights in February. It's a great place for either families or couples. When you're in Rotorua there is so much to do and the Motel is in a great location. We stayed in a 2 bedroomed unit and it was very well equipped and spotlessly clean. Will…
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    Date of stay: February 2019
    Response from BrijGurm, Owner at Cleveland Thermal Motel
    Responded 1 week ago
    Hi hke59 Delighted to hear your recent stay at the Cleveland was to your expectations. It was a pleasure to have been able to look after you and hopefully, we were able to make your visit to Rotorua more memorable. Thanks for your feedback.
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    Album Categories
    All photosTravelerRoom & SuitePool & BeachDining Family and Play Areas
    Professional photo exclusively commissioned by TripAdvisorCleveland Thermal Motel
    The Two-Bedroom with Refurbished Bathroom at the Cleveland Thermal Motel
    Professional photo exclusively commissioned by TripAdvisorCleveland Thermal Motel
    The Two-Bedroom with Pool View at the Cleveland Thermal Motel
    Professional photo exclusively commissioned by TripAdvisorCleveland Thermal Motel
    The Cottage at the Cleveland Thermal Motel
    Pillow we were expected to sleep on.
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    123456…61
    do you have facilities to store Mountain bikes?
    Good Evening Sergio, YEs we have lockable facilities for mountain bikes.
    0 votes
    Are the rooms air-conditioned?
    Our Motel does not have air conditioning at present - only fans in the room.
    0 votes
    Show all answers
    If we book for three adults are we in seperate rooms? Ie one couple and one single lady?
    Hi. The Cleveland can offer you 2 room types for your party of 3 adults. Option 1 is the 1-bedroom apartment that has 2 beds in the bedroom and 1 bed in the lounge. Option 2 is the studio apartment where 1 queen bed & 1 single are in the same room. The studio apartment will be the cheapest option.
    1 vote
    We will be half way through a long trip and we are looking for somewhere with laundry facilities. Are yours self service and what are the drying facilities like. We will be staying in Aug so not sure what drying options would be available.
    We are so sorry for the late reply; Not being of the right age group, we are always challenged by technology, and therefore, did not notice your question. Hopefully, the following info will still be useful. The Cleveland has 2 washing machines and 2 dryers in the guest laundry, all coin operated. In addition, there is a clothesline too with pegs provided.
    1 vote
    can I purchase tickets for local attractions at the front desk?
    We can assist with planning and booking activities and we have a number of discount vouchers we can offer you but payment is made at the attractions. Judy Mabey Relief Manager
    0 votes
    "Don’t forget to give back your key on your last day lol "
    "We had the family unit which was great "
    "Family room was a good size 3 kids and two adults "
    "Get a room in the back of the hotel; the road noise is considerable in the front studios."
    "For 2 couples, a 2-bedroom unit is recommended since the 1-bed unit has a single bed in hall and a single and a double in the bedroom."
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    PRICE RANGE
    $100 - $162 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    cleveland hotel rotoruacleveland motel rotorua
    FORMERLY KNOWN AS
    The Cleveland Thermal Resort
    LOCATION
    New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
    NUMBER OF ROOMS
    31
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