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Regal Palms 5 Star City Resort

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Regal Palms 5 Star City Resort
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378 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Auckland, New Zealand
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Upon arriving we knew we had made a great choice in choosing this hotel. The reception is warm and welcoming, with hints of the length the owners have gone to make their guests happy. DVD library, tennis rackets, golf clubs, all free for the guests to use. We were given our key in a nice basket along with cartons of... More 

Helpful?
Thank jinnyt
Wellington, New Zealand
Level Contributor
13 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed in a Studio suite - just right for two people. Nicely decorated and great facilities. Bed was very comfortable. Bathroom very nice and clean. Try the full breakfast - will set you up for a day of sight seeing!

Helpful?
Thank Outriggernz
Tauranga, New Zealand
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Really good service, the facilities were great! The room was spacious, clean and nicely decorated. Only a 2 min drive into the town centre, very handy. Although wifi was a bit slow for us it was a great overall stay and would definitely recommend!

Helpful?
Thank laurenanning
Wellington, New Zealand
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

My parent and I decided on a mid-week adventure holiday and we're delighted with our 4 night stay at the regal palms. The selling point is the huge spa baths which each individual room has. The studio is surprisingly spacious, sunny and warm mid-winter. A private courtyard was a lovely surprise also, (great for the naughty smokers which they allow... More 

Helpful?
Thank karmasara
San Mateo
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wife picked it out from the pictures online and upon check in wanted to immediately leave. Ended up staying 2 nights however. Bathroom was nice with spa tub and heated floor. Outside property wasn't nearly as nice as the pictures. The lady at front desk didn't like the questions my wife and son had about the amenities listed. Location is... More 

Helpful?
Thank ElwoodBlues951
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed for four nights 24/6. With a young family the best thing we found with regal palms is that there are fun activities for the kids in between the 'touristy' 1/2 day trips around Rotorua. Mini golf, playground and tennis kept the kids entertained between other outings. another bonus being the heated pools, that despite the cold rainy weather... More 

Helpful?
Thank Joel M
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016

One of the best places to stay in Rotorua, very convenient location and excellent suites with SPAs and all the modern amenities which many of the big established hotels in the area might not offer. A must place for families and couples visiting Rotorua.

Helpful?
Thank Hemant A
Auckland, New Zealand
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 9, 2016 via mobile

Stayed here for 2 nights on Queens Birthday Weekend. Had a 1 brm apartment which was fine for 2 adults and 2 kids. Kids had a sofa bed and we had a king bed,both comfortable. Room has a heat pump for the colder nights. Full size spa in bathroom which was great and toaster, microwave and utensils for making breakfast.... More 

Helpful?
Thank mrcable
Napa, California
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 23, 2016

We had a two bedroom in the one story wing, so no one was above us. The kitchenette was well-appointed. The second bathroom had a massive tub. The location was convenient for all of our activities. No one seemed to mind our drunken mini-golf playing. It does smell in Rotorua, just fyi.

Helpful?
Thank vlsb
Johannesburg, South Africa
Level Contributor
80 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed May 23, 2016

The pictures were not up to date. It was quite misleading; also the five star name was misleading. It's an old motel really; but the small touches were nice. The cookies and milk on arrival were very sweet. The mini golf, mountain bikes, large video library and heated pool ensured entertainment and all included in the room price. This was... More 

Helpful?
1 Thank MapleLeafGirl123
Ross M, Manager at Regal Palms 5 Star City Resort, responded to this review

I am sorry you were disappointed because you didn't have a washer and dryer in your room but to say that is not fair is unreasonable. I'm not sure where you got the notion that only the single rooms have a laundry when in fact they don't ( in my travels in NZ I don't recall seeing a studio room... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms ... more   less 

Additional Information about Regal Palms 5 Star City Resort

Address: 350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $120 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Regal Palms 5 Star City Resort 5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Regal Palms 5 Star City Hotel Rotorua
Hotel Style:
#1 Top resorts Hotel in Rotorua
#2 Business Hotel in Rotorua
#7 Spa Hotel in Rotorua
#8 Family Hotel in Rotorua
#12 Luxury Hotel in Rotorua
#19 Romantic Hotel in Rotorua
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