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Silver Fern Rotorua - Accommodation and Spa

Travelers' Choice award winner
06/06/2017 06/07/2017
1 room 2 adults 0 children
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Silver Fern Rotorua - Accommodation and Spa
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982 Reviews from our TripAdvisor Community

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Showing 941: English reviews
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Reviewed 3 days ago NEWvia mobile

The Silver Fern was very clean and had everything we needed. The spa was lovely after a day of exploring. Friendly and helpful owners. We recommend the Redwoods Treewalk as an activity for all ages - the night walk was amazing!

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Helpful?
Thank Jody B
Perth, Australia
Reviewed 3 days ago NEW

The motel manager was so helpful in making space for us after a last minute change of plans. He shuffled other bookings around so we could have the same unit for our two night stay and offered to show us the room before we confirmed our booking. The room was very clean and tidy and the large Spa Bath was...

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Helpful?
Thank Craig_Saywell
New Zealand
Reviewed 6 days ago NEW

The Silver Fern Motel was excellent, it ticks all the boxes. Modern large room, perfectly clean and a very comfortable bed. Beautiful drapes, and soft furnishings. Nice outdoor space to sit and watch the world go by. Large spa tub in own setting adjoined to our room. Friendly hosts. Have stayed here before and would definitely stay again. Couldn't ask...

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Helpful?
Thank NZMitch
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you for taking the time to post a review. We are delighted to hear you enjoyed all aspects of your stay and look forward to welcoming you in the near future

New South Wales, Australia
Reviewed 1 week ago NEW

We left our booking a bit late for the Easter long weekend but what a find. Such a great stay with the owners giving above and beyond service including ideas for what to do over our 3 night stay. Great place to stay with a lot of room and a great usable kitchen.

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Helpful?
Thank nigo75
dassRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you for posting a review. We are pleased to hear how much you enjoyed all aspects of your stay and look forward to welcoming you back on your next visit to Rotorua

Reviewed 1 week ago

We have stayed with the wonderful team at the Silver Fern Rotorua four times now, and have never been disappointed. Close enough to the town centre, but far enough away to not be worried about traffic. The rooms are nice and quite and have everything required for a comfortable stay. The spa facilities available are perfect to start any getaway...

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Helpful?
Thank Graham S
dassRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you for taking time out to post a review of our Motel. We are delighted to hear you enjoyed our room and facilities and are pleased to see that you took advantage of our spa. Your little one will be pleased to know we are on top of the leaf situation. We look forward to welcoming you back to...

Auckland, New Zealand
Reviewed 1 week ago

My room (Room 3) at Silver Fern was spacious and spotless with a large spa tub outside in a separate area. Paul and Carol were so lovely to talk to, and bent over backwards to ensure my stay with them was a pleasant one. Wi-fi connection is simple too! I will certainly be making this my regular place to stay...

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Helpful?
Thank neilhannard
dassRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you for taking the time to post a review. We are so pleased you found the room to your liking and will pass on your comments to the housekeeping staff about the cleanliness. We are all about the "guest experience" so we are happy in the knowledge that you enjoyed our facilities and look forward to welcoming you back...

Sydney, Australia
Reviewed 1 week ago via mobile

We stayed here for 2 nights. Our room was at the front and we did get road noise. The room was spacious, clean & the staff ensured there were plenty of heaters to keep it warm. The location is OK, basically in an area with many other motels. The owner was initially quite off hand which I found quite off...

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Helpful?
Thank CallySydney
dassRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you for choosing to stay at the Silver Fern, and for taking the time to post a review. We are pleased to hear that you enjoyed the room so much. I`m sorry that you were put off initially, obviously our intention is to give every guest a warm welcome. We were also very pleased to hear that you had...

London, United Kingdom
Reviewed 2 weeks ago

This is a lovely motel. The rooms are spacious and include a private, covered outdoor area with hot tub! There's plenty of room for parking, the atmosphere is pleasant, and the facilities include free use of a washing machine and a cheap dryer (laundry racks also available). The town centre and nearby attractions are a short drive away. Best of...

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Helpful?
Thank hawaiian_owl
dassRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you so much for taking the time to post such a glowing review. We strive to meet all our guest needs during their stay with us covering all aspects of the motel. We are glad you enjoyed the spa and made good use of our laundry facilities. Thank you for recommending us and we hope to welcome you back...

Auckland, New Zealand
Reviewed 2 weeks ago

We stayed at this motel in early May for 2 nights. I was not expecting to hear the upstairs occupants urinating in the toilet each time it was used, or the spa bath water system running very loudly (enough to wake me) when the users ran a bath late at night. However these were small inconveniences that were easily forgotten...

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Helpful?
Thank Akldfamily
dassRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

Thank you for choosing to stay at the Silver Fern, and for taking the time to give your valuable feedback, and for the lovely comments regarding the cleanliness of your room and the welcome you received. We pride ourselves on our customer service and feel very disappointed that we have let you down as it was never our intention to...

Reviewed 2 weeks ago

This is great place to stay in Rotorua within easy drives of the various attractions in the area. The owners really take care of the property. They step up even further to take care of their guests. Just a heads up. Rotorua has the geothermal activity and the sulfur small permeates most of the city.

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Helpful?
Thank David S
SilverFernRotorua, Manager at Silver Fern Rotorua - Accommodation and Spa, responded to this review

thank you for taking the time to post such a positive review. We are pleased you enjoyed your stay and hope to welcome you back in the future

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06/06/2017 06/07/2017
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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Five star motel accommodation in Rotorua, New Zealand. The Silver Fern offers free wi-fi, free parking, free DVD hire,free bicycle hire and an on site Day Spa. Spa bath or spa pool in every room, and high quality fittings and furnishings make Silver Fern the best choice for accommodation in Rotorua. ... more   less 

Additional Information about Silver Fern Rotorua - Accommodation and Spa

Address: 326 Fenton Street, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $105 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silver Fern Rotorua - Accommodation and Spa 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Silver Fern Rotorua Hotel Rotorua
Silver Fern Hotel
Hotel Style:
#4 Luxury Hotel in Rotorua
#4 Spa Hotel in Rotorua
#6 Business Hotel in Rotorua
#6 Romantic Hotel in Rotorua
#7 Family Hotel in Rotorua
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Questions & Answers

Here's what travelers have asked, with answers from Silver Fern Rotorua - Accommodation and Spa staff and other travelers.
6 questions
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Williamsburg, Virginia
2 months ago
Perth, Canada
6 months ago

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Questions? Get answers from Silver Fern Rotorua - Accommodation and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper units would be my pick, but ground level unit all the same from what we could see”
Craig_Saywell, 3 days ago | Read review
“Have stayed here several times and all the rooms we have stayed in were lovely.”
NZMitch, 6 days ago | Read review
“Ground floor better for access”
nigo75, 1 week ago | Read review
“The outdoor spas are well worth requesting, but all rooms are immaculate.”
neilhannard, 1 week ago | Read review
“The studios are well worth the extra cost.”
GrantGLondon, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$95* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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