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Holiday Inn Rotorua

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Room & Suite (167)
Dining (27)
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Overview
  • Excellent29%
  • Very good48%
  • Average19%
  • Poor3%
  • Terrible1%
Travelers talk about
“thermal village”(26 reviews)
“shuttle bus”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (971)
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All reviewsthermal villageshuttle buswhakarewarewa maorite puiaroom servicegeothermal areabuffet dinnerthermal reservefree wifisulphur smellstandard roomheated poolcomfortable hotelhot springsstayed here for nightstown centrethermal pools
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91 - 95 of 903 reviews
Reviewed November 7, 2017

This was a very nice hotel. Clean and comfortable, good sized room. We were able to spread our stuff out because it was raining and we were soaked. Also, they had guest laundry room that was beneficial as we were halfway through our trip. It...More

Thank metrack
Response from Maureen G, Rooms Division Manager at Holiday Inn RotoruaResponded November 9, 2017

Hi Metrack Thanks for your review. It sounds like you have had a very busy holiday. I hope we can welcome you back one day. Regards Maureen

Reviewed November 7, 2017

Stayed for 4 nights on a business trip. For the first 3 nights I was booked in to a "drivers room" which was the most basic of facilities. I was swapped to a normal room which was very nice, much larger with 2 beds and...More

Thank Russell T
Response from Maureen G, Rooms Division Manager at Holiday Inn RotoruaResponded November 9, 2017

Hi Russell Thanks for your feedback. You must have stayed with us at a very busy time, I am pleased that the small room didn't have any negative impact on your business trip. Hopefully we will have a bit more space next time you stay....More

Reviewed November 6, 2017

The hotel is clean, functional and comfortable. The restaurant and bar were good, breakfast was a decent buffet and the bar comfortable. Outside pool was excellent, and though the hotel had a gym it was quite small and suffered from being too close to the...More

Thank David M
Response from Maureen G, Rooms Division Manager at Holiday Inn RotoruaResponded November 7, 2017

Hi David M Thanks for choosing Holiday Inn and for taking the time to provide a review. Regards Maureen

Reviewed November 2, 2017 via mobile

I recently stayed here with my family for three nights and found the hotel staff to be friendly and helpful. The pool is terrific and the food for breakfast was also very good. The location is perfect and easy to get I. And out. My...More

1  Thank clintwhiteley
Response from Maureen G, Rooms Division Manager at Holiday Inn RotoruaResponded November 5, 2017

Hi Clintwhiteley Thank you for your comments both good and bad. I will follow up with our Housekeeper regarding the items you mentioned in the room. We do have plans for exterior painting this summer, assuming we get the right weather. Regards Maureen

Reviewed October 31, 2017 via mobile

Lovely hotel w great staff. Just slightly out of city centre, nice & peaceful. Good size room. They have firm & soft pillow options in the room. Restaurant in hotel has reasonable priced buffet dinner.

Thank Carol S
Response from Maureen G, Rooms Division Manager at Holiday Inn RotoruaResponded November 1, 2017

Hi Carol S Thanks for taking the time to provide a review of your stay with us. We especially appreciate your comments regarding our staff. Thanks Maureen

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Best Value Properties in Rotorua, New Zealand
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Center with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$93 - $185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Rotorua
#21 Family Hotel in Rotorua
#23 Luxury Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$93 - $185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Rotorua
#21 Family Hotel in Rotorua
#23 Luxury Hotel in Rotorua
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (256)
Room & Suite (167)
Dining (27)
Pool & Beach (10)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
pandmg
January 8, 2017|
AnswerShow all 3 answers
Response from Chris P | Reviewed this property |
reservations@holidayinnrotorua co nz
1
Vote
rajuldoctor
December 11, 2016|
AnswerShow all 6 answers
Response from pjf2015 | Reviewed this property |
No microwave in the room
0
Votes
dudeottawa
October 25, 2016|
AnswerShow all 2 answers
Response from Kent B | Property representative |
Hi Dudeottawa, thank you for your question, Our Outdoor spa pools are free to use, and are open from 0630 - 2230 daily. Generally they are kept about a temperature of 36 degrees centigrade, and the swimming pool ranges... More
0
Votes
Room Tips
"Choose rooms with thermal view"
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"Ask for a room in the modern extension"
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"Ask for room with Geothemal valley view"
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"3rd floor or higher would be nice and quiet"
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