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Holiday Inn Rotorua

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#19 of 93 Hotels in Rotorua
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Holiday Inn Rotorua
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620 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Level Contributor
38 reviews
18 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed for one night at Deluxe King with View room. The room was spacious, clean and comfortable. The bathroom was also good. Unfortunately, the room faced the city so we couldn't enjoy the scenery of the Living Maori Village. Surrounding environment was nice to take a walk. This hotel is not very far from downtown of Rotorua, so walk to... More 

Helpful?
Thank Dr_kchris
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Dr_kchris, Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to know you had a comfortable stay here with us. We appreciate you sharing your experience and thank you for taking the time to place feedback. We look forward to welcoming you again. Kind regards, Kent Breeze General Manager More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at the Holiday Inn at Rotorua for 2 nights and we were happy with what we got. They upgraded our room for free and gave us free WiFi rather than having to buy.into a package. The room was nice and big, very comfy beds and a pretty awesome bathroom with everything you expect from a hotel room. The... More 

Helpful?
Thank James T
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear James T, Thank you for choosing to stay with Holiday Inn Rotorua. I am disappointed to read of the inconsistent food service your experienced. It is good to get your feedback and your comments will be forwarded on for our Executive Chef's action. I am pleased you enjoyed a comfortable stay here with us, and we appreciate you sharing... More 

Sydney
Level Contributor
165 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Our room was OK. Faced the city (or rather the car park) and right over reception. The beds were very soft and did not offer a good nights sleep. Staff were welcoming and did their work efficiently. The bathroom was clean and had all expedited amenities. Even though the hotel was 2 km away from the main downtown area, we... More 

Helpful?
1 Thank CyclistSydney
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear CyclistSydney, Thank you for choosing to stay with Holiday Inn Rotorua. We appreciate you sharing your experience and thank you for mentioning our welcoming and efficient staff. We look forward to welcoming you back the next time you travel our way. Kind regards, Kent Breeze General Manager More 

Sydney, Australia
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is one of the best properties owned by the Holiday Inn brand. The rooms are spacious, well maintained and with very nice views of the thermal valley. In house hot water pool is an added advantage. Pros- Spacious rooms which are well lit and well maintained, courteous staff, great location, good room service Cons- Parking space is hard... More 

Helpful?
2 Thank acute_traveller_39
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to know how much you enjoyed your time with us at our unique location next to the geothermal reserve. We appreciate your feedback and thank you for mentioning our courteous staff. We appreciate you sharing your experience and look forward to welcoming you again. Kind regards, Kent... More 

Singapore, Singapore
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The Duty Manager who checked us in was friendly and sincere. Room size is huge, with a balcony overlooking the thermo park. Parking is free, and breakfast is not bad ( ample to fuel me for half of my active day ) Maybe it's due to the rain and MICE convention they are hosting which lead to a damp smell... More 

Helpful?
Thank Shaari J
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Shaari J, Thank you fo rchoosing to stay with Holiday Inn Rotorua. We appreciate your feedback and thank you for sharing your experience. Kind regards, Kent Breeze General Manager More 

Brisbane, Australia
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Holiday inn Rotorua was reasonably priced. Room was of average size, but Didn't feel cramped or small. Same went for the bathroom. The outdoor pool was defiantly the highlight of the hotel, along with the service. Free wifi to members of IHG and complimentary car parking. Highly recommended.

Helpful?
Thank Jsmithaus
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Jsmithaus, Thank you for choosing to stay with Holiday Inn Rotorua. Pleased to know you enjoyed your time here with us. We appreciate you sharing your experience and look forward to welcoming you again. Kind regards, Kent Breeze General Manager More 

Hamilton, New Zealand
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although the hotel is located just off the CBD, it was lovely to get away from the hustle and bustle. We loved the breakfast selection which has Asian choices of noodles and soups in addition to the usual cooked breakfast. The heated outdoor pool and spa was spacious and relaxing.

Helpful?
Thank elainekhoo18
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Elaine Khoo, Thank you for choosing to stay with Holiday Inn Rotorua. Pleased to know how much you enjoyed a comfortable and relaxing time here with us. We appreciate you sharing your experience and look forward to welcoming you back. Kind regards, Kent Breeze General Manager More 

Rotorua District, New Zealand
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent the night with my partner in Whaka. It was great. The beds are extremely comfy as well as the pillows. The only downside is, there were stains outside the windows yet understandably cuz of the weather and there was a stain on one of the hand towels. The pool was just the right temperature for a dip. I would... More 

Helpful?
Thank eClaire_7
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear eClaire_7, Thank you for choosing to stay with Holiday Inn Rotorua. It is good to know you rested well here and thank you for mentioning our helpful staff. We appreciate your feedback and look forward to welcoming you again. Kind regards, Kent Breeze General Manager More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This restaurant is a must for people wanting something special. The food and it's presentation was superb. Lots of dishes to choose from and the oysters were devine. The staff were very friendly and genuine. One young lady was especially delightful. I highly recommend it

Helpful?
Thank Elaine G
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Dear Elaine G, Thank you for choosing to stay with Holiday Inn Rotorua. I am pleased to know how much you enjoyed our Award Winning Chapman's Restaurant. We appreciate you mentioning our friendly staff and look forward to welcoming you again. Thank you for sharing your experience. Kind regards, Kent Breeze General Manager More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Really great hotel especially the outdoor heated pool. Lovely room and excellent food. Service, especially Danielle, was excellent. Rotorua is a lovely place and this was a good base - well worth the money.

Helpful?
Thank Michelle S
Kent B, General Manager at Holiday Inn Rotorua, responded to this review

Thank you for choosing to stay with Holiday Inn Rotorua. It is good to know how much you enjoyed your time here with us. We appreciate you sharing your experience and thank you for making special mention of Danielle, we will ensure she is appropriately recognised. We look forward to welcoming you back, and thank you for taking the time... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. (Up to 2 children under 12.) • Free Wifi for IHG Rewards Club Members. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. ... more   less 

Additional Information about Holiday Inn Rotorua

Address: 10 Tryon Street, Rotorua 3201, New Zealand (Formerly Heritage Rotorua)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $84 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Rotorua 4.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Holiday Inn Rotorua Hotel Rotorua
Heritage Hotel Rotorua
Rotorua Heritage Hotel
Hotel Style:
#3 Green Hotel in Rotorua
#17 Luxury Hotel in Rotorua
#23 Family Hotel in Rotorua
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