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Holiday Inn Rotorua

Traveler (271)
Room & Suite (245)
Dining (42)
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10 Tryon Street, Rotorua 3201 New Zealand See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
4.5 Star accommodation
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Sep 30Oct 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,017)
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All reviewsthermal villageshuttle buste puiawhakarewarewa maoriroom servicegeothermal areabuffet dinnerthermal reservefree wifisulphur smellstandard roomheated poolcomfortable hotelhot springsstayed here for nightstown centreminute drive
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1 - 5 of 945 reviews
Reviewed 3 days ago

Stayed as a family of 4 in a spacious Double Queen overlooking the Whakarewarewa Maori thermal village. The proximity of our room overlooking the thermal area is fascinating! Could have saved us $100 entrance fee which we paid earlier. We loved the self-serve laundry located...More

Thank Kezsin
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 2 days ago

Hi Kezsin Thanks for your informative review. We don't use geothermal water in our pool and spas but we do use it to heat them which is why we can have such a lovely warm pool through the winter. Regards

Hotel's Favorite
Reviewed 1 week ago via mobile

My wife described our 2 night stay as sleeping in clouds. We were comfortable, happy and relaxed. My daughter enjoyed the stroll we took into the city centre. Holiday inn has to be on your top choice to stay if in Rotorua. Customer service was...More

Thank samisonit2018
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 6 days ago

Hi samisonit2018 Sounds like you enjoyed some great family time with us at Holiday Inn. I hope we can welcome you back again in the warmer months. Regards Maureen

Reviewed 3 days ago via mobile

As it’s not the newest hotel I was really impressed with how clean my room was. The house keeping team looks like they do a very thorough job. Room was spacious, sheets were nice and bed was cumfy. First time trying a holiday Inn and...More

Thank Andrew B
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 2 days ago

Hi Andrew Thanks for your feedback, the Housekeeping team are often forgotten, I will share your feedback with them. Regards Maureen

Reviewed 4 days ago via mobile

Had a weekend here biking. Great location close to the redwoods and whakarewarewa. Good bike store room. Friendly staff and welcome. The room was clean and tidy, and revamped compared to the older exterior. The bathroom is dated and the fittings stained due to the...More

Thank poppy500NZ
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 2 days ago

Hi Poppy Thanks for your review, Couldn't agree more about the poor potted plants, they are in the spring gardening plan to be set free. I am sorry that your sleep was disturbed and that we didn't quite get it right with breakfast. We are...More

Reviewed 2 weeks ago via mobile

We stayed here for 2 nights in a “geothermal view” room that overlooks a couple of steam vents but also overlooks the pool and spa. The only issue with this was you could hear everyone in the pool playing and yelling etc. Luckily after 10.30pm...More

Thank Lauren M
Response from MaureenG1170, Operations Manager at Holiday Inn RotoruaResponded 1 week ago

Hi Lauren M Thanks for taking the time to share your experience. I'm sorry the noise from the pool disturbed your rest, we have been reviewing feedback such as yours and are reducing the pool opening hours a little to see if we can reduce...More

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Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. ...More (Up to 2 children under 12.) • Free Wifi. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. Less
Hotel class
Contact Information
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
$71 - $185 (Based on Average Rates for a Standard Room)
Formerly known as
Heritage Rotorua
Also Known As
Holiday Inn Rotorua Hotel Rotorua
Heritage Hotel Rotorua
Rotorua Heritage Hotel
New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Traveler (271)
Room & Suite (245)
Dining (42)
Pool & Beach (19)
Business Center & Event Rooms (3)
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Nearby AttractionsSee all 195 attractions in Rotorua
Redwoods Treewalk
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Whakarewarewa - The Living Maori Village
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Te Puia
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New Zealand Maori Arts and Crafts Institute
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Questions & Answers
Ask a question
January 8, 2017|
AnswerShow all 3 answers
Response from Chris P | Reviewed this property |
reservations@holidayinnrotorua co nz
December 11, 2016|
AnswerShow all 6 answers
Response from pjf2015 | Reviewed this property |
No microwave in the room
October 25, 2016|
AnswerShow all 2 answers
Response from Kent B | Property representative |
Hi Dudeottawa, thank you for your question, Our Outdoor spa pools are free to use, and are open from 0630 - 2230 daily. Generally they are kept about a temperature of 36 degrees centigrade, and the swimming pool ranges... More
Room Tips
"Ask for the 5th floor with balcony"
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"Ask for a floor high up and pay the extra"
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"Be away from the lifts"
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"rooms with views to the thermal village"
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