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Rydges Rotorua

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Rydges Rotorua
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1,089 Reviews from our TripAdvisor Community

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Showing 1,063: English reviews
Waiuku, New Zealand
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed today NEW via mobile

Stayed here recently for two nights, was a very poor experience, as a Rydges priority guest member i expected a lot better, no free welcome drink on arrival. Room was desperatley in need of tlc from the very rusty shower hose that rust stains had gone all down the hose and leaked water, the rusty sprinkler system, lights and fan... More 

Helpful?
Thank Jags_NZ
Brisbane, Australia
Level Contributor
8 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

When I first checked in the gentleman who served me was a little short and to the point.. Not the kiwi welcoming hospitality I was getting used too.. However he wasn't a Kiwi so maybe that's why... I thought would be the attitude from all the staff there .. But how wrong I was .. There is an absolutely beautiful... More 

Helpful?
Thank mel854
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you for your lovely comments. It would have been great if you did get the staff members name. I have passed your feedback to the Front Office Team who all now have a new level of customer service expectations. Kind Regards Michael Sharp More 

Michigan City, Indiana
Level Contributor
316 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The room was very large, but pretty threadbare. Towels were thin and the carpet was a bit stained. A new paint job would help. The laundry room was really dismal. The pool was dark and very uninviting. Our dinner in the restaurant, however was just fine. Breakfast buffet was pretty ordinary.

Helpful?
Thank Consultcinda
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you for taking the time to supply some feedback from your stay. I was disappointed to read that you didn’t enjoy your stay as much as other guests have noted. I will personally look into your comments further and see where the hotel may be able to improve. Thank you again for supplying your comments from your stay. I... More 

Travelers are raving about these Rotorua hotels

Gisborne Region, New Zealand
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Clear explanation on all amenities at front desk with impeccable manners Lovely rooms, very comfortable beds, warm cosy atmosphere Gym and pool excellent Food, restaurant and staff Amazing Loved it all Would use this hotel anytime I'm in the city

Helpful?
Thank Doris551960
Michael S, General Manager at Rydges Rotorua, responded to this review

What a great review, thank you Doris. Great to see you had a wonderful stay and look forward to having you back. Kind Regards Michael Sharp More 

Auckland, New Zealand
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelling to Rotorua on short notice we needed accommodation for a night. A quick search online showed Rydges to have favourable pricing and reviews so a booking was made. Check in was a breeze, the room pleasing with it's size and cleanliness, and backing onto a race track (horses) made for a pleasant outlook. The bathroom and fittings might be... More 

Helpful?
Thank JasonK_nz
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you for your wonderful comments regarding Rydges Rotorua. I was extremely pleased to read that you enjoyed your stay and the facilities the hotel offered. Trust you will think of booking at Rydges on your next trip to Rotorua. Kind regards Michael Sharp More 

Canberra, Australia
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

When your towel looks a little threadbare, it does sum up the experience. First the positives. Great sized room. Clean. Fantastic staff. Free parking. Good location, only 1km out of town. Comfortable beds. But, it is a bit run down and tired. The water heaters are noisy. And the shower is pretty bad. Even the toilet running until you hit... More 

Helpful?
Thank Roger P
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you roger for your comments from your stay at Rydges Rotorua. I will check with the Executive Housekeeper on the towels being provided as we regularly update and replace older and warn out items. I was pleased to read that overall you enjoyed your stay and found the room comfortable, location good and staff friendly. I hope we can... More 

George, South Africa
Level Contributor
44 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Very large rooms were very comfortable, including a spa bath. All that one could need. Continental breakfast a bit disappointing regarding choice. A big gripe is the spotlight at the parking on the racetrack side. The curtains are not adequate and let lots of light in.

Helpful?
Thank AMacAfrica
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you for your feedback. I will personally look into the lighting of the car park and see to some new curtains to block out the light more efficiently. Kind Regards Michael Sharp More 

Tauranga, New Zealand
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Rydges is a famous hotel chain, outstanding lobby and restraunt as well as swimming pools. Kids dine and stay free which is amazing. However the building on our floor was leaky and smelly and room was average. Would like to come stay again though and hope maintainece has occurred.

Helpful?
Thank jpud12
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you for your feedback. It would be great to know some more information about which floor and room you stayed. If you are able to get in touch with me with these details it would be greatly appreciated. Kind Regards Michael Sharp More 

Auckland Region, New Zealand
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Down in Rotorua for work my first choice was Rydges. Having the reliability of great, spacious and relaxing accommodation, with a great restaurant and bar it left me free to concentrate on the reason of me being down in Rotorua. After a long day out travelling around seeing customers I didn't really want to go to the restaurant so decided... More 

Helpful?
Thank Levinite70
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you for wonderful comments regarding Rydges Rotorua. I was so pleased to read you had such an enjoyable stay. Kind Regards Michael Sharp More 

Whangarei, New Zealand
Level Contributor
15 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed at Rydges one night and were very happy with our stay. The rom was very clean and spacious it was overlooking the street but there was no noise. We like staying here and were not disappointed. We did not eat in the restaurant it was a quick visit to see family so did not spend a lot of... More 

Helpful?
Thank swissmaid51
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you for your feedback. The team and I appreciate your positive and fair review of the hotel. Kind Regards Michael Sharp More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Atrium Restaurant
Atrium Restaurant
Cuisines: European, Contemporary, New Zealand
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Rydges Rotorua is located in a park like setting on the edge of the city's Racecourse. The hotel boasts panoramic views towards Lake Rotorua and Mokoia Island. Along with the most spacious guest rooms in the city, offering FREE WIFI, the hotel also has extensive catering facilities, including the Atrium Restaurant and Bar, Mezz Bar, 24 hour room service and over 560sqm of function. The hotel is within easy walking distance of the city centre, Convention Centre and many of the city's main attractions are a short drive away. ... more   less 

Additional Information about Rydges Rotorua

Address: 272 Fenton Street, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $70 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Rotorua 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel
Hotel Style:
#9 Business Hotel in Rotorua
#18 Luxury Hotel in Rotorua
#30 Family Hotel in Rotorua
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