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Rydges Rotorua

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1,103 Reviews from our TripAdvisor Community

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Showing 1,077: English reviews
Auckland, New Zealand
Level Contributor
7 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed here as a couple in late September - Return guest and will probably stay again. Rooms are big and spacious. They are clean with comfortable large beds - Everything you need. Bathroom was rather dated and could do with a refit. Well priced for this mid - range hotel. Had dinner at the in-house restaurant - was the... More 

Helpful?
Thank FoodieHannah
Houston, Missouri
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

On my tour, so I did not book this hotel myself. The hotel was large as was the room. But I found the room old and dirty. This place in my opinion needs a major renovation. The breakfast was just ok. The staff helpful. The key didn't work, the running water went cold in my shower, one piece of soap.... More 

Helpful?
Thank Jeri C

Travelers are raving about these Rotorua hotels

Level Contributor
5 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Booked a suite for the girls and I to get ready for the day of my wedding and 2 nights after the day. Suite needed cleaning and everything was a bit worn down. Not congrats or extra mile. No customer services. Got told I would have to wait until 3 to get in the suite. Told them months in advance... More 

Helpful?
Thank Tracey P
Auckland Region, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

While we enjoyed our overall stay, would highly recommend renovating with better sound proofing walls and floors. Guests upstairs decided to have elephants or some other large stomping animals over for a bit of a run around from 4am, and we couldn't get back to sleep. Mentioned it to the guy at the front desk when we left who simply... More 

Helpful?
Thank DTGregory
Ahmedabad, India
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were hopping to different places in the North Island, having a stop at Rotorua we booked this hotel. It was a standard hotel with extremely spacious rooms, and a sumptuos breakfast. The indoor pool was a big plus and the service was a little slow though. But I recommend it.

Helpful?
Thank MitaGandhi
Victoria
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I don't often write negative reviews, only when I feel it is warranted, this hotel seriously needs a renovation! Great first impression and the food and bar service was great however the comfort of the rooms needs to be upgraded! Really bad pillows, the light above the bed didn't work, the heater didn't work & in general a very tired... More 

Helpful?
Thank Duzzy
Auckland Region, New Zealand
Level Contributor
79 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent a night here with family recently in two separate rooms. Both were clean and tidy and it was nice to see some of the furnishings had been replaced since our last visit. The little toiletries in the bathroom are always welcome. The curtains do need cleaning though; I realise they do get dirty with people constantly opening and closing... More 

Helpful?
Thank Kej5
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you for taking the time to pass on some feedback from your stay at Rydges Rotorua. It was a pleasure to read that you enjoyed your stay, I will discuss the curtains with the Executive Housekeeper and see what we can do about them. I have passed on your comments regarding the staff to the Front office Manager. She... More 

Auckland Region, New Zealand
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went on business. Held some research focus groups which were well handled and catered for by the staff. Room was clean, tidy and comfortable. The bed was super comfy. The whole place was lovely. Breakfast in the restaurant was perfect. I will be back for business and personal stay.

Helpful?
Thank Joanne V
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you Joanne for your lovely comments. Great to see that you had a productive few days in the hotel and no doubt that the bed and breakfast were able to help you through those long days. Kind Regards Michael sharp More 

Broadbeach, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here overnight in late August. The property in general is quite tired, walking through the corridors and main lobby is quite depressing. The room was okay - comfortable bed, again furniture was a bit tired. There was also a hole in the wall next to the bed, which looked like it had been there for quite some time which... More 

Helpful?
Thank RachelAF23
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you for providing some feedback from your stay at Rydges Rotorua. It was disappointing to see that the hotel didn’t quite meet your expectations but you still felt the hotel was good value. I trust you had a pleasant evening nonetheless and enjoyed the time you had in Rotorua. Kind Regards Michael Sharp More 

Auckland
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Lovely hotel with spacious foyer and rooms. We were amazed by the spa in room and the size of the room. Lovely views of the surrounding countryside and Lake. Service from staff extremely efficient and polite. Can't really fault the place...would definitely come back again!

Helpful?
Thank frequentflyer861
Michael S, General Manager at Rydges Rotorua, responded to this review

Thank you for your lovely comments regarding Rydges Rotorua. Was a pleasure to read you had a great stay and especially the service you received from the team. Look forward to having you back to the hotel for a future stay. Kind Regards Michael Sharp More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Atrium Restaurant
Atrium Restaurant
Cuisines: European, Contemporary, New Zealand
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Rydges Rotorua is located in a park like setting on the edge of the city's Racecourse. The hotel boasts panoramic views towards Lake Rotorua and Mokoia Island. Along with the most spacious guest rooms in the city, offering FREE WIFI, the hotel also has extensive catering facilities, including the Atrium Restaurant and Bar, Mezz Bar, 24 hour room service and over 560sqm of function. The hotel is within easy walking distance of the city centre, Convention Centre and many of the city's main attractions are a short drive away. ... more   less 

Additional Information about Rydges Rotorua

Address: 272 Fenton Street, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $126 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Rotorua 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Rydges Rotorua Hotel Rotorua
Rydges Hotel Rotorua
Rotorua Rydges Hotel
Hotel Style:
#9 Business Hotel in Rotorua
#20 Luxury Hotel in Rotorua
#30 Family Hotel in Rotorua
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