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Distinction Rotorua Hotel & Conference Centre

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399 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Sydney, Australia
Reviewed August 3, 2015

I was here for a conference. The rooms of the conference area are pretty standard with nothing special to separate them from other hotels in the area. The food served at meals was nice and replenished. I do have one complaint in that the only drinks available during meals were hot - tea, coffee or hot chocolate. There was no...

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Helpful?
1Thank Anasatasia
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Anastasia, thank you for taking the time to write your review for Distinction Rotorua. Pleased to hear that you enjoyed the meals during your conference. We have water coolers situated in several locations around the conference facilities for your convenience, beverages such a juice as you mentioned are generally organised by the conference organiser to be served in...

Te Anau, New Zealand
Reviewed July 29, 2015

Great place to stay.Lovely bar staff great bar snacks.Rooms were nicely laid out and very cmfortable.A bit further out of the town would be a great conference venue.Distance from town centre not a problem.Taxi service fast.Would not hesitate to recommend this place.

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Helpful?
Thank 467carolyn1951
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings 467carolyn1951 all the way from Te Anau, thank you for visiting us here in Rotorua. Please you enjoyed your stay and the team looked after you, hope you can come back this way again soon.

Auckland
Reviewed July 29, 2015

My wife and I booked in for one night using a grab one deal. Receptionist was friendly and efficient. We did have a little difficulty in finding the main entrance. It is not on Fenton Street as some information would have it, and when we turned onto S.H. 30 what we assumed to be the entrance were the doors to...

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Helpful?
1Thank Henry P
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Henry P, thank you for staying with us and for taking the time to place your thoughts on your recent stay with us. It’s great to read you enjoyed your stay and the team looked after you. Safe travels until next time, the Distinction Team

Christchurch, New Zealand
Reviewed July 28, 2015

The hotel is a bit old and tired but this was more than made up for by the good food and excellent service. My wife and I attended a conference and were very well looked after and well catered for. Little touches like the bar-staff taking the trouble to remember what you are drinking and your room number are always...

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Helpful?
Thank mylesdw
DistinctionHotels, Guest Relations Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings mylesdw, thank you for taking the time to provide this great feedback on our hotel. We do understand that the corridors of the hotel are a little dated, we have instead decided to spend the time creating more modern dining areas and accommodation rooms, to make our guests stays more comfortable and enjoyable. Great to hear our staff looked...

New Plymouth, New Zealand
Reviewed July 26, 2015

the hotel staff were very friendly but the room was tired and poor quality with the bath having stains in it and the shower head was only dribble without being able to get warm was only hot or cold. The room was cleaned by capable staff

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Helpful?
Thank Eggy62
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Eggy62 thanks for taking the time to place your feedback. Yes we do have a few issues with geothermal staining in our bathroom areas. Our apologies regarding the shower head, it’s doesn’t state, but I am sure you contacted reception and the team corrected the issue immediately for you. Great to read the team looked after you during your...

Reviewed July 25, 2015 via mobile

The staff totally made our stay from arrival to eating out firstly Japanese then in the bar where there was no issue with us taking our 4 month old daughter. Food was well priced and tasty. Rooms were clean and comfortable and pool was lovely. Would not hesitate in recommending to anyone.

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Helpful?
Thank Jacky C
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Jacky C and family. Mr Yakitori is wonderful and so different, really glad you enjoyed their freshly made skewers. It’s great you enjoyed our outdoor heated pool and Jacuzzi even at this time of year, we hope you’ll visit again sometime.

Florida
Reviewed July 24, 2015

Despite the fact that we visited Rotorua in the winter, this hotel was warm and cozy with nice accommodations. We spent the day sightseeing and the evening with a local family, but the hotel was a comfortable place with good quality sleeping arrangements and very clean facilities.

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Thank hellie69
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora hellie69, thank you for choosing to stay with us on your recent trip from Florida, we are really pleased to read you enjoyed your time with us and hope that you may travel back this way again in the future and visit with us.

Chula Vista, California
Reviewed July 21, 2015

Really nice rooms and great staff service. The grounds for the hotel were very picturesque and fun to sit and smoke a cigar. The restaurant food was very tasty and reasonably priced. Although when you went outside the sulfur beds were evident the rooms were quite nice.

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Thank ABF49ER
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

ABF49ER Thank you for choosing to stay at Distinction Rotorua. Were pleased you enjoyed your stay with us, we hope you can visit our beautiful town again next time your over this side of the world. Travel safe.

Auckland, New Zealand
Reviewed July 19, 2015

Highly impressed with everything at the Distinction Rotorua. Very helpful and accommodating staff, great restaurant selection. Rooms were well appointed and very comfortable. Great hotel facilities and catered extremely well for families. Would highly recommend.

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Helpful?
Thank Anna B
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Greetings Anna B, great to read you enjoyed your time at Distinction and the team looked after you well. Glad to hear you tried out some of our four restaurants and bars, hope you made good use of the outdoor heated pool and Jacuzzi as well. We hope to see you again soon, travel safe

Sunshine coast Australia
Reviewed July 16, 2015

Walking into our room in the middle of winter we were instantly impressed. The room has excellent heating which kept was very toasty and warm. The rooms were very well looked after and also quite large. After arriving back at our room after midnight we discovered the TV wasn't working properly, so we called reception and they had 2 repairman...

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Helpful?
1Thank Youngtraveller1988
DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre, responded to this review

Kia Ora Youngtraveller1988, thank you for coming to stay with us recently. It's great to read you enjoyed your stay, we hope you will come back and visit us again soon. Safe Travels

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Distinction Rotorua Hotel & Conference Centre

Address: 390 Fenton Street | PO Box 983, Rotorua 3201, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $125 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Distinction Rotorua Hotel & Conference Centre 4*
Number of rooms: 133
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Also Known As:
Distinction Rotorua Hotel And Conference Centre
Distinction Hotel Rotorua
Hotel Style:
#25 Luxury Hotel in Rotorua
#32 Romantic Hotel in Rotorua
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Questions & Answers

Here's what travelers have asked, with answers from Distinction Rotorua Hotel & Conference Centre staff and other travelers.
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Questions? Get answers from Distinction Rotorua Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“noisy ground floor, only one working lift”
 of 5 bubbles ash139, 1 week ago | Read review
“Upper floors facing south have nice views.”
  • View from room
  • Inside room
 of 5 bubbles jeffr415, 1 week ago | Read review
“Choose GF room”
 of 5 bubbles JohnnnyBGood, Jan 2, 2017 | Read review
“Next to thermal explorer highway, nice view from balcony.”
 of 5 bubbles Bylal58, Dec 30, 2016 | Read review
“upper floor rooms have nice views either way.”
 of 5 bubbles ChristinaH352, Dec 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question