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Distinction Rotorua Hotel & Conference Centre

Traveler (129)
Room & Suite (41)
Pool & Beach (8)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Classic
HOTEL CLASS
520Reviews
152Photos
4Q+A
100Room tips
Traveler rating
  • 166
  • 183
  • 115
  • 35
  • 21
Time of year
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  • English
Popular mentions
Okay, it's not a one star hotel, but need to try and correct the four stars it has here, which is very misleading. The rooms were very run down, clean, but very run down - grubby walls, threadbare curtains, torn bed bases... Staff were excellent very friendly and helpful. So
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Our room was dingy, we needed the light on even during the day. Trees outside block all light from ground floor rooms. The corridors were poorly lit and the room itself was shabby. We checked out the pool. It wasn't very clean and some of the paving around it was loose. The
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A little hidden treasure to go for an excellent coffee in peaceful serene surroundings. Perfect to take my elderly Mum. The young girl on the counter was friendly and welcoming and nothing was too much trouble.
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Response from DistinctionHotels, General Manager at Distinction Rotorua Hotel & Conference Centre
Responded 3 weeks ago
Hi Wendy Thank you very much for sharing your recent experience at Distinction Rotorua Hotel where we were able to exceed your expectation with our wonderful team. Kind regards Adrian Mc Inroy
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Loved staying here. I have been to the distinction several times but this was the best stay. Staff were so friendly. Had the high tea which was great and a meal at night. Loverly breakfast next morning and the pool was excellent we will be back. Thank you
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Response from DistinctionHotels, Manager at Distinction Rotorua Hotel & Conference Centre
Responded 4 weeks ago
Thank you very much for sharing your recent experience at Distinction Rotorua Hotel It is a pleasure to read that you had an amazing with us and we were able to exceed your expectation with our wonderful team, amazing breakfast and the fantastic time in the perfect location . We will pass your message to all the team members mentioned for their outstanding service. We definitely look forward to welcome you back to our Distinction family. Kind Regards Adrian Mc Inroy General Manager
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i stayed here with my son for 3 nights recently. The beds were comfortable and the room clean, however the bed vibrated every time a truck went past which did not make for a good nights sleep. I think it was the location of our room (2nd floor and outside the exit door) right
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Response from DistinctionHotels, Manager at Distinction Rotorua Hotel & Conference Centre
Responded 4 weeks ago
Thank you very much for sharing your recent experience at Distinction Rotorua Hotel. It is a pleasure to read about your visit and to learn that our team were able to help in making the most out of your time in Rotorua . I have shared your comments with the team as I am confident your comments will serve as encouragement as we strive to continuously improve. Thank you once again for your comments and we look forward to the privilege of welcoming you back on your next visit to our beautiful town. Kind Regards Adrian Mc Inroy General Manage
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Sorry I don’t know
0 votes
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HI Cynthia W, the washers and dryers take $2.00 coins each to run a full cycle. Any further queries, please don't hesitate to contact the hotel directly on the reservations email address (unfortunately I can't provide that email address here due to Trip Advisor's rules, but just look up our website) and your questions will be answered quickly, we don't monitor questions on this website.
0 votes
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About $11pp (NZD) and you can also add items to your order. You can see the menu on their website...sorry can't post links here
0 votes
"Threadbare curtains and street lights are not a great combo."
"dont get room on Sala Street - very noisy and the beds vibrate with each passing truck"
"Avoid this hotel"
"Rooms on the east side are quieter, 2-5 floors best views"
"did not stay (we live here) - review is on the High Teas (once-were- great)"
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PRICE RANGE
$127 - $289 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
distinction rotorua hotel and conference centredistinction hotel rotorua
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
133
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