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Princes Gate Hotel

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Princes Gate Hotel
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631 Reviews from our TripAdvisor Community

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Showing 610: English reviews
Papakura
Level Contributor
5 reviews
4 of 5 stars Reviewed 2 days ago NEW

Princes Gate Hotel is located by the entrance to Government Gardens and is walking distance of several local tourist attractions. The hotel itself is in keeping with its age and the bedrooms are something to behold. Our package included a dinner/cabaret evening - lovely food and great singers. We also enjoyed the thermal pools. We considered our stay was good... More 

Helpful?
Thank 934shirleyp
Auckland Region, New Zealand
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The Princes Gate is a lovely looking building - right opposite the Gardens and a short walk from the thermal pools. It's historically authentic, right down to the creaking wooden stairs. The hotel is a very nice reminder of old-fashioned accomodation. We had a room upstairs which opened up onto a long verandah and was a pleasant place to sit.... More 

Helpful?
Thank Zara P
PrincesGateHotel, Front Office Manager at Princes Gate Hotel, responded to this review

Dear Zara Thank you for taking the time to leave your feedback on your recent stay with us. I am glad you have enjoyed your stay with us and we are looking forward to accommodate you again in the future. I am very excited to be able to tell you we are refurbishing all our rooms in the Hotel and... More 

Wellington, New Zealand
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Princes Gate is a grand old hotel. Its situated right by the same named impressive gates to the botanical gardens in Rotorua and so close to everywhere. Its impressive, from the grand staircase, to the well appointed rooms with en-suites its a wonderful place to stay for a few days rest and recreation. The team are so hospitable you are... More 

Helpful?
Thank Selwyn K
PrincesGateHotel, Front Office Manager at Princes Gate Hotel, responded to this review

Dear Selwyn Thank you for your great review of the Hotel. We really appreciate you taking the time to comment on your recent stay with us. We would love to accommodate you again in the near future so you can see the developments in the refurbishments that we have started making the Hotel even more special. Yuri Ponstijn Front Office... More 

San Diego, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed for two nights. The staff couldn't have been nicer. Truly, I've never seen staff go out of their way more to accommodate...including driving us to an activity a few kms away...and then refusing a tip. We were impressed. The hotel has an undeniable historic charm, especially after we learned about the ghost story. So we enjoyed the inn... More 

Helpful?
Thank clgsandiego
PrincesGateHotel, Front Office Manager at Princes Gate Hotel, responded to this review

Dear clgsandiego I would like to thank you for taking the time to leave your feedback on your recent stay with us. I am delighted to read our staff did what they do best and look after you and going to extra mile by driving you to a local activity. In regards to your comments about the beds and general... More 

Whakatane, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment I spoke to Cathy to book our rooms I new we were in for a great time. Cathy organised a birthday cake, and decorated our dinning table, she certainly delievered great service. Upon arrival Gurinder showed us to our gorgeous old world charm rooms, and Mack waited on us all night keeping our glasses full. Dinner was... More 

Helpful?
Thank Whakatane60
PrincesGateHotel, Front Office Manager at Princes Gate Hotel, responded to this review

Dear Whakatane60 Thank you kindly for taking the time to leave your great review of the Princes Gate Hotel and the staff. I am delighted to hear you have had a great time and our staff looked after you. I will personally make sure all staff are recognized for their efforts and I hope we have the pleasure of welcoming... More 

Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We celebrated our gorgeous Dads 75 th here and had High Tea on Sunday. The charming surrounds, attentive staff and beautiful China used set the scene let alone the delicious food. We are from Auckland and pay double and get half to what we enjoyed here!! Thank you it was the icing on the cake and will return. Highly recommend... More 

Helpful?
Thank ASHA701
PrincesGateHotel, Front Office Manager at Princes Gate Hotel, responded to this review

Dear ASHA701 I would like to thank you for taking the time to comment on your recent experience at the Princes Gate Hotel. I am delighted to hear you enjoyed the High Tea and found the standard right up there with the best. What a wonderful occasion it was with your father celebrating his 75th birthday. We are very happy... More 

Auckland Region, New Zealand
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Beautiful facade with old world charm. Reception area, and staff uniform, a little 'tired' but customer service very pleasant and efficient. Elegant lounge with deep comfortable settees and inviting 'log' fires made for homely relaxation.The curved wooden stairway and bannister was a 'Downton Abbey' moment when, on the Saturday night, a group of young women, dressed in long gowns and... More 

Helpful?
Thank DianeC380
PrincesGateHotel, Front Office Manager at Princes Gate Hotel, responded to this review

Dear Diane Thank you for taking the time to post your feedback on your recent stay with us. I am glad you have enjoyed your time with us and I really appreciate your honest feedback. The Princes Gate Hotel has recently had a change of owner and we are planning some major refurbishments. Among the refurbishments we are also looking... More 

Cardiff, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is 120 years old and we stayed in the old part with its colonial architecture. It is a great contrast to the 1970s era motels that dominate the town of Rotorua, so great in fact that having initially dismissed the town as a faceless tourist trap we decided to extend our stay to see the hotel's Cabaret on... More 

Helpful?
Thank John P
PrincesGateHotel, Front Office Manager at Princes Gate Hotel, responded to this review

Dear John P Thank you for taking the time to leave your feedback on your recent stay with us. It is with comments such as yours that we can ascertain our levels of comfort and service. I am delighted to hear we positively surprised you and you enjoyed your time with us. With the Hotel's recent change of owner we... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked for a Saturday night as a birthday present for my wife. We like historic hotels for their personality and this was no exception - complete with the creaking main staircase that one reviewer mentioned - but we were tucked away in the Steiner Room - nice and quiet, warm (in winter) and a very comfortable bed. There were... More 

Helpful?
1 Thank Chris R
Auckland Region, New Zealand
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

Brilliant old hotel with great history and period decor that the owners have maintained and enhanced. Roomy and comfortable rooms with balcony access. What they say in their advertising is what you get. Somewhere different to stay with staff attentativeness up with the very best we have encountered anywhere in the world. Enjoyed drink by the fire in the lounge... More 

Helpful?
Thank cleo01paw
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Princes Gate Hotel, the ideal accommodation whilst staying in Rotorua. The most famous Hotel in Rotorua built in 1897. This timeless, beautiful hotel is privately owned and operated. Our hotel rooms offer style and sophistication that depict a bygone era. The Princes Gate Hotel is not just a hotel but also an attraction. It has been masterfully restored through passionate attention to details. We look forward to having you stay with us in our beautiful & grand Princes Gate Hotel. ... more   less 

Additional Information about Princes Gate Hotel

Address: 1057 Arawa St, Rotorua 3010, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $78 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Princes Gate Hotel 4.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Princes Gate Rotorua
Hotel Princes Gate
Hotel Style:
#10 Business Hotel in Rotorua
#26 Luxury Hotel in Rotorua
#28 Romantic Hotel in Rotorua
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