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SilverOaks Hotel Geyserland

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SilverOaks Hotel Geyserland
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379 Reviews from our TripAdvisor Community

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Showing 361: English reviews
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Caerphilly, United Kingdom
Reviewed 1 week ago via mobile

Hell on earth. The place needs condemning. Exposed wiring in fridge. Pair of men's underwear behind the curtain, door to the outside screwed in so in case of fire you would have to climb out of the window. Telephone to reception doesn't work. Dirty showers, dust and grime everywhere. The swimming pool had scum around the tiles. Ripped carpets. Concrete...

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1Thank louibill
Christchurch, New Zealand
Reviewed 2 weeks ago

Had to change rooms 3 times. The best and final had mold dripping from the roof in the shower. Was absolutely disgusting. Would not recommend. Stayed for 10 days and will not return. Overpriced and staff have an excuse for everything. We didnt have an iron in our first room (fine, whatever) but when i told them - so they...

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3Thank arniqua
Reviewed 2 weeks ago via mobile

I'm giving them a four simply because the staff was very nice and gave me a room with a fantastic geyser view! The room was also quite large and airy. Also the hotel is conveniently located and clean. That said...it needs everything. New carpet and paint for starters. Fresh bedspreads would be good too. The shower and sink showed hard...

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Thank Camellia E
Northwich
Reviewed 2 weeks ago

Our room overlooked the geysers and mud pools of Geyserland and was comfortable although the decor was tired. A small tear in the bedspread immediately caught the eye on entering the room but after the accommodation was found to be clean and well equipped. Road noise was audible during the day but acceptable at night. Several of the rooms were...

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Thank 926PaulT
Ohaupo, New Zealand
Reviewed 4 weeks ago

We stayed for one night in January and paid $150 for a "family room". Great to have a queen bed but the mattress sagged so close to the floor that we slept the kids on it and adults slept in the singles. Stains on curtains, sloping floor which meant the bed was on a lean, powerpoint/s that didn't work and...

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7Thank paulamcarr
Truro, United Kingdom
Reviewed 4 weeks ago

This hotel, although cheap, is very tired and does not convey comfort or quality. Naturally, being the summer holiday period here it was full to capacity - good for them, but surely there has to be a certain standard that all accommodation providers should adhere to? To compound their atrocities, the pillows did not have pillow protectors and were very...

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1Thank Margaret J
Auckland, New Zealand
Reviewed January 14, 2017 via mobile

Terrible place should be forced to close and refurb! Pics say it all! The room was shocking No sleep as room right on busy road with trucks going passed all night shaking room! They charge you at checkin before you view your room and I can see why

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3Thank Lissa M
Wellington, New Zealand
Reviewed January 7, 2017

I stayed here on the 07th jan for one night. Knowing and being aware that Rotorua is a tourist hotspot, I did expect accomodation to be full - which it was. The available hotels were: Silveroaks geyserland, Princess gate and Distinction. When I booked online through booking.com, I noticed these rates were well higher than the $104.40 I paid to...

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3Thank h0spochik
Reviewed January 7, 2017 via mobile

I was hoping to get away to a motel room that felt inviting but this stay was quite the opposite. It was horrible, the beds felt dusty, the pillows had little stains and the bed spread had like a blood stain on it. I didn't want to take my shoes off as the floors and carpets looked disgusting, I didn't...

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1Thank Catherine M
A TripAdvisor Member
Level Contributor
3 reviews
3 helpful votes
Reviewed January 6, 2017 via mobile

Where do I start with this place? No Sky tv. No wifi. No usable pool. Lift not working. Apparently the pool's been out of action for a year. Everything in this hotel looks like it was bought in the 50s and nothing has been cleaned, repaired, renovated, or upgraded since then. The room had stains everywhere. On the carpet. In...

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2Thank A TripAdvisor Member
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel overlooks the world famous Pohutu Geyser and is directly opposite the Rotorua International Golf course. The 70 rooms hotel offers pool view rooms and Geyser View Suites, facilities include Geyser View Restaurant, bar, gym, spa, sauna, heated spout pools, Conference Centre, business centre, internet cafe, wireless internet. ... more   less 

Additional Information about SilverOaks Hotel Geyserland

Address: 424 Fenton Street, Rotorua 3010, New Zealand (Formerly Quality Hotel Geyserland)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $53 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SilverOaks Hotel Geyserland 3*
Number of rooms: 70
Reservation Options:
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Also Known As:
Quality Hotel Rotorua
Quality Inn Rotorua
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Questions & Answers

Here's what travelers have asked, with answers from SilverOaks Hotel Geyserland staff and other travelers.
3 questions
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Questions? Get answers from SilverOaks Hotel Geyserland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you MUST stay here, ask for a room that overlooks the geysers and mudpools.”
 of 5 bubbles paulamcarr, 4 weeks ago | Read review
“Choose a different hotel and hope it's better.”
 of 5 bubbles 309margaretj, 4 weeks ago | Read review
“room 833 - you are looking right over the thermal activity”
 of 5 bubbles h0spochik, Jan 7, 2017 | Read review
“Only use a geyser view room”
 of 5 bubbles jackc825, Oct 26, 2016 | Read review
“Go somewhere else”
 of 5 bubbles larry1811, Oct 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question