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SilverOaks Hotel Geyserland

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SilverOaks Hotel Geyserland
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340 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Unfortunately for the purpose of our vacation we could not stay at this hotel after inspecting our room and facilities. We were asked to inspect our room before checking in for suitability. Sadly the pool was not in service which was a drawcard for my 8yr old daughter when we booked and was dissapointing. The room had a wall lamp... More 

Helpful?
1 Thank Dali J
Auckland Region, New Zealand
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We booked this hotel on Booking.Com and when we arrived we found that the pool had been drained.The dining room looked closed and the duty manager said we should see our room first as we may not like it. The entire place looked as though it was shut down(and should be!) We left and stayed elsewhere.Booking.com would not refund us.... More 

Helpful?
Thank Bob B

Travelers are raving about these Rotorua hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

As some others have noted, carpets stained, rough plastering and dirt on wall, paint peeling off window etc. my room had no heating, had to walk down to reception to get a heater because of course the room didn't have receptions number. 3 of the lights and two of the plugs did not work in my room. In general, the... More 

Helpful?
1 Thank liamo176
Johannesburg, South Africa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 13, 2016 via mobile

Booked in at this hotel for a week, for a conference. Arrived with great trepidation, due to the terrible traveller reviews. Whatever is wrong with the hotel, nothing can beat this view! (Only from the "Geyser View" rooms, the extra you pay is well worth it). I spent a great deal of time staring at this geyser which changes all... More 

Helpful?
Thank esteshearar
Brisbane, Australia
1 review
1 of 5 stars Reviewed April 26, 2016

I returned to my home town Rotorua to celebrate my wedding anniversary and celebrate the 2016 ANZAC Dawn Parade with some of my Veteran mates. Having lived in Rotorua until moving to Aussie some 20 years ago, I had often had meals at the then Geyserland Hotel with family members, so based on this knowledge I booked into the now... More 

Helpful?
Thank clubby65
SophieAuckland, Manager at SilverOaks Hotel Geyserland, responded to this review

We do appreciate your feedback, and we were pleased to welcome you back to the Hotel We are disappointed that you did not enjoy your breakfast As you are aware the cooked breakfast is set out as a buffet, from which you help yourself. Our baked beans are actually Wattie baked beans, which are the baked beans that you like... More 

San Diego, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 14, 2016 via mobile

We booked a room, took one look in the room and walked out. Carpet stained everywhere, bed spreads are 20 years old, it's just a mess. They wouldn't give us a refund, 10 mins later, so we had to dispute the charge with our credit card.

Helpful?
4 Thank Catherine M
Lincolnshire, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
3 of 5 stars Reviewed April 12, 2016

If you are looking for a cheap deal, this may be fine for you! It was booked for us by a helpful lady in an iSite some distance from Rotorua, and we should have recognised the price would be reflected in the accommodation. Our room itself was clean, though having stayed in a range of places whilst in NZ, the... More 

Helpful?
Thank PC-LincsUK
Hamilton & Waikato Region, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 2, 2016

Quaint. Dated. Nostalgic of a better time in New Zealand. We really enjoyed our couple of nights with the whole family here. The owner John was a true gentleman, presenting this hotel in an admirably classy manner. The place has a charming, faded ambience about it. Rooms were perfectly adequate, if not glitzy, making one feel comfortable and at home.... More 

Helpful?
Thank Paul G
Birmingham, United Kingdom
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 16, 2016 via mobile

We stayed at the SilverOaks hotel recently and stayed in one of the sample rooms for how the hotel will look once the renovation has been completed. The room was lovely and very comfy with great facilities. The view from the room is unbeatable. The staff were incredibly friendly and very helpful. I have stayed at this hotel previously, in... More 

Helpful?
Thank LeahWhaiHills
Auckland, New Zealand
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 13, 2016

A cost effective place to stay its clean and tidy abit dated but the views are beautiful. This is my second stay here and will come back again.I like the full size bath in units and the beds are comfortable

Helpful?
Thank aimeebrand
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel overlooks the world famous Pohutu Geyser and is directly opposite the Rotorua International Golf course. The 70 rooms hotel offers pool view rooms and Geyser View Suites, facilities include Geyser View Restaurant, bar, gym, spa, sauna, heated spout pools, Conference Centre, business centre, internet cafe, wireless internet. ... more   less 

Additional Information about SilverOaks Hotel Geyserland

Address: 424 Fenton Street, Rotorua 3201, New Zealand (Formerly Quality Hotel Geyserland)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $49 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SilverOaks Hotel Geyserland 3*
Number of rooms: 70
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Also Known As:
Quality Hotel Rotorua
Quality Inn Rotorua
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