We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SilverOaks Hotel Geyserland

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
SilverOaks Hotel Geyserland
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

347 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 331: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Paid via credit card on check in. Took one look at the room found dead bugs, mould around windows, disgusting bathroom. Place looked like it hasn't been cleaned in a century. Walked out after not even two minutes. Asked for a refund at reception and was told it couldn't be done. Asked to speak to the manager who referred me... More 

Helpful?
2 Thank Bigburt01
Napier, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Absolutely awful. On viewing our room we were not prepared to stay there. Not clean, delapidated and should not be open to the public. I would suggest a huge makeover is required or they should not be open to the public.

Helpful?
2 Thank 47kiwi2016

Travelers are raving about these Rotorua hotels

Christchurch, New Zealand
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The room was extremely run down, the bathroom had paint falling of the window surrounds, the taps and pipes underneath leaked leaving black slimly gung, the shower head did not work sprayed water everywhere except on you, even up to the ceiling, there where cobwebs hanging over the lights over the single bed, the plug almost pulled out when taking... More 

Helpful?
1 Thank Tracy S
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Lady receptionist was super helpful telling us things to do in Rotorua. Our room overlooked the Pohutu Geyser n boiling mud pools. It's an amazing sight. The lift is rundown so we decided to walk to our floor on the 3rd level. Basic amenities in the room available.

Helpful?
Thank nurdiana3
Tauranga, Bay of Plenty, New Zealand
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 10, 2016

We had a room with the most amazing view of mud pools and the geyser. The room was a bit 'tired' but it was clean and warm and affordable. Clean sheets, soft towels, clean bathroom, all ok. The staff were very friendly and we had a pleasant stay. In it's day this hotel would have been grand but today it's... More 

Helpful?
Thank Donna L
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 8, 2016 via mobile

Chose not to stay. Extremely run down. Perfect view but even that couldnt sway us. Can't understand why anyone would choose to operate in this way. If it was 75% cheaper than surrounding options it may get close to being value for money.

Helpful?
1 Thank Debra M
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 4, 2016 via mobile

We checked- in at 11 pm and the recepcionist was not welcoming at all and yelled at us that he was doing overtime because of us. during our sleep, a coackroach jumped into my face. I explained this issue to the manager and no apologies; he just kept asking if we slept with the windows open?!?! TERRIBLE PLACE, DIRTY, UNWELCOMING... More 

Helpful?
3 Thank dorandrea
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed August 3, 2016 via mobile

Very run down accommodation with exposed wiring all over the place. My family of 4 adults had to move twice to 3 different rooms because of problems. First move from the family room was due to no hot water for showers, second move was no power in the wall sockets and the third move was to a room that was... More 

Helpful?
2 Thank Elaine G
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 20, 2016 via mobile

Unfortunately for the purpose of our vacation we could not stay at this hotel after inspecting our room and facilities. We were asked to inspect our room before checking in for suitability. Sadly the pool was not in service which was a drawcard for my 8yr old daughter when we booked and was dissapointing. The room had a wall lamp... More 

Helpful?
1 Thank Dali J
Auckland Region, New Zealand
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed July 12, 2016

We booked this hotel on Booking.Com and when we arrived we found that the pool had been drained.The dining room looked closed and the duty manager said we should see our room first as we may not like it. The entire place looked as though it was shut down(and should be!) We left and stayed elsewhere.Booking.com would not refund us.... More 

Helpful?
3 Thank Bob B
SophieAuckland, Manager at SilverOaks Hotel Geyserland, responded to this review

Thank you for your feedback The pool is an outdoor pool, and is not heated, and it is seldom used in winter as it is cold, and it extremely well used in the summer. At present the pool is getting drained, and it is getting replastered. The pool will remain empty until September when it will be repainted and fulled... More 

Questions? Get answers from hotel staff and past guests. Ask a question

186 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (174)
Viewed
Family/Play Areas (1)
Viewed
View from Room (27)
Viewed
Room/Suite (33)
Viewed
Hotel & Grounds (19)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (7)
Viewed
Dining (3)
Viewed
Other (79)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (3)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Rotorua hotels
1.3 mi away
Six on Union
Six on Union
#47 of 93 in Rotorua
4.5 of 5 stars 110 reviews
0.7 mi away
Studio Motel
Studio Motel
#69 of 93 in Rotorua
3.5 of 5 stars 52 reviews
2.3 mi away
Diana's Place Lake View Accommodation
Show Prices
Show Prices
Show Prices
0.1 mi away
Green View Hotels
Green View Hotels
#57 of 93 in Rotorua
4.0 of 5 stars 78 reviews
2.6 mi away
Cosy Cottage Thermal Holiday Park Rotorua
0.7 mi away
Ace Motor Lodge
Ace Motor Lodge
#86 of 93 in Rotorua
3.0 of 5 stars 32 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel overlooks the world famous Pohutu Geyser and is directly opposite the Rotorua International Golf course. The 70 rooms hotel offers pool view rooms and Geyser View Suites, facilities include Geyser View Restaurant, bar, gym, spa, sauna, heated spout pools, Conference Centre, business centre, internet cafe, wireless internet. ... more   less 

Additional Information about SilverOaks Hotel Geyserland

Address: 424 Fenton Street, Rotorua 3010, New Zealand (Formerly Quality Hotel Geyserland)
Location: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: $51 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SilverOaks Hotel Geyserland 3*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Agoda, Hotwire, Odigeo, HotelTravel.com, Orbitz and Priceline so you can book your SilverOaks Hotel Geyserland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Rotorua
Quality Inn Rotorua
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay