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Lake Rotorua Hotel

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Traveler (50)
Room & Suite (190)
Pool & Beach (16)
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Overview
  • Excellent30%
  • Very good36%
  • Average18%
  • Poor8%
  • Terrible8%
Travelers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Family Rooms
Spa
Wheelchair access
4 Star Hotel
All hotel details
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Reviews (271)
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78
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48
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LanguageEnglish
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78
81
48
20
23
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All reviewsfacing the main roadlake rotoruapool and hot tubtwo queen size bedsrooms were clean and tidypleasant staynice roomfree wififamily roomroad noiseenjoyed our stayliving roomgood sizewould stay againclose to townstayed for nightseat street
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1 - 5 of 250 reviews
Reviewed 3 weeks ago

Me and my friends stayed here for one night. Rooms are generously sized with queen sized beds. It has a swimming pool for members to use and a spa (which we didn't use). Location wise it is pretty central, just few minutes drive from city...More

Thank Angad A
Response from LRH-Team, Front Office Manager at Lake Rotorua HotelResponded 1 week ago

Hello Angad, Thank you for your wonderful review. We are glad to know that you really enjoyed your stay with us. We look forward to seeing you back in your next trip to Rotorua.

A TripAdvisor Member
62
Reviewed 3 weeks ago via mobile

The most disgusting hotel I have ever stayed in. The carpet was stained, dead mosquitos were squashed on the blinds, mould everywhere and silverfish were found in every room. Absolutely filthy, do not recommend.

Thank A TripAdvisor Member
Response from LRH-Team, Front Office Manager at Lake Rotorua HotelResponded 1 week ago

Dear Guest, Thank you for your feedback. We are sorry to hear the rooms weren't up to the standard you've come to expect from us. We have personally addressed this with our housekeeping staff to ensure this won't happen again.

Reviewed 3 weeks ago via mobile

The kitchen utensils are greasy. Spoiled carpet and old dirty sofa. There’re mosquitoes but they didn’t install mosquito net, and because there’s no A/C, we had no choice hut to open window slightly but mosquitoes still managed to get in. Overall, extremely disappointed about cleanliness...More

Thank Regqueen
Response from LRH-Team, Front Office Manager at Lake Rotorua HotelResponded 1 week ago

Hello Regqueen, Thank you very much for your review of your recent stay at our hotel. We greatly appreciate your comments about aspects of the room that needs updating specially in terms of carpets. It is a pleasure to announce that we will be implementing...More

Reviewed March 10, 2018 via mobile

Enjoyed our stay, friendly staff, room was slightly dated but good value for money. Good size room. Good location 5 min drive to most attractions. Plenty of car spots and it's free which is always a plus.More

Thank Meakz
Response from LRH-Team, Front Office Manager at Lake Rotorua HotelResponded March 12, 2018

Hello Meakz, Thank you for taking the time to post about your experience, glad to hear that you found the room spacious and value for money. Our friendly staff pride themselves on their work. We look forward to seeing you back in your next trip...More

Reviewed March 7, 2018

We booked two nights at this "hotel" through iSite and were very disappointed with this accommodation. Not sure how the owners are allowed to call this a hotel because what it is is an old, tired, basic motel with the kitchen removed. The carpeting in...More

Thank Margaret D
Response from LRH-Team, Front Office Manager at Lake Rotorua HotelResponded 5 weeks ago

Thank you for your feedback, we are sorry to hear about your bad experience during your stay. However, there was no issue raised during the time of stay. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Spa
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Spa
Heated pool
Outdoor pool
Details
Price range
$63 - $128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Rotorua
#33 Luxury Hotel in Rotorua
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$63 - $128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Spa Hotel in Rotorua
#33 Luxury Hotel in Rotorua
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (50)
Room & Suite (190)
Pool & Beach (16)
Dining (8)
Questions & Answers
Ask a question
Ruthlaanbroek
April 3, 2018|
Answer
Response from KVRanawat | Property representative |
Dear Guest, Yes, you can cook in the family apartments/room. or you could use the BBQ next to the pool area. Kind Regards KV
0
Votes
Amberstyl
December 3, 2015|
Answer
Response from LRH-Team | Property representative |
Thank you for your query, Lake Rotorua Hotel Provides Free Spa To their Valuable Guests who stay with us. we look forward to welcome you Thank you yogi
0
Votes
Room Tips
"Book somewhere else"
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"Away from the road may be quieter."
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"Not facing the main road"
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"all rooms are good, the road go quite around 8 pm."
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