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Traveler (39)
Room & Suite (39)
Dining (4)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Spa Lodge, the best value budget accommodation facility for travellers in Rotorua. We are one of the original eco-friendly businesses in New Zealand: we pump geothermally heated water to heat up tap water for showers and heat radiators in the whole facility. This is not only good for the environment but it also helps keep our costs, and consequently, our rates down (one of the lowest in Rotorua!). In addition, we offer up to 40% discount from the daily rates for longer stays!! We are the only hostel in Rotorua that offers a natural outdoor mineral hot spa on-site free for our guests. Nothing beats stargazing or moon-watching while immersed in a bubbling hot pool during a cold cloudless night! We have 25 rooms with 71 beds in various configurations, from singles, doubles, twins, quads, to 4-6 dorms (5-6 bunk beds)). We provide free linen, wifi, DVD rental, coffee and tea, great discounts for long-term stays, package tours and bookings for Mana bus and Naked bus. We also offer free luggage storage and use of a safety deposit box. We have 3 fully equipped kitchens, a TV/DVD room, and laundry facilities. We are just 8 minutes on foot from the bus station and 2 min away from Rotorua Central Mall. We are literally minutes away (on foot) from just about everything that matters in Rotorua! Although we are right in the middle of the city, we have an inner courtyard where our guests can enjoy the sun during cold spells and an outer courtyard where guests can chill off in the shade in warm weather. We have a barbeque for guests to use during those long summer days. Our greatest asset, however, is our friendly and helpful staff who do their best to keep our customers happy and make their stay most memorable.
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Property amenities
Free Parking
Spa
Free High Speed Internet (WiFi)
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
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Room features
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Budget
HOTEL CLASS
87Reviews
101Photos
1Q+A
7Room tips
Traveler rating
  • 47
  • 24
  • 12
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Popular mentions
This place is no longer a hostel but used for emergency accommodation for families who are homeless. Kids are running around all day and people are sitting up talking and smoking till late. The place is tired and very run down. They tried to give us a room that stunk of
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This could actually be a nice hostel however they let kids run wild all day and very early in the morning without any control or consideration for the other guests staying there. Also locals smoking cannabis outside our room making the whole place stink of weed. Graffiti
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I stayed 2 nights at the Spa Lodge and I would definitely recommend it. Jo was incredibly nice and helpful with the different activities in Rotorua. The free Spa relaxes you after a long day of walk in Redwoods which by the way I highly recommend as well (direct from the Bus
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Response from Spa L, Owner at Spa Lodge
Responded Oct 16, 2018
Thanks a lot, Philippe. Guests like you make our job so much more enjoyable
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2am. Awake. I'd say wide awake, but that would mean I've had some decent sleep. I'm at the my-eyes-feel-as-if-they're-raccoon-eyes-being-held-open-with-matchsticks phase of "awake". Why am I awake at 2am? Very good question! Guiding a 3-day tour. Booked in for the night for a
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Response from Spa L, Owner at Spa Lodge
Responded Oct 13, 2018
Your venomous opinion of the Spa Lodge is quite contrary to the experience of thousands of who have enjoyed our facilities and services. I can feel your pent-up frustration ----- must be hard to live on the paltry salary of a tourist guide, working for a niggardly tourist company who can only afford to accommodate you in hostels, while other guides get to be billeted in 4-5 star hotels. Grating, is it not? Just driving you bonkers, doesn't it? Yeah, I can empathize with all that resentment and consequent depression. I grant it that you have some (albeit mediocre) writing skills but they are clearly not good enough for anyone to hire you as such or else you wouldn't be a poorly compensated tourist guide until now. Contrary to your protestations, you were initially assigned the quietest room available ---- but somehow, someone's (yours?) bum was hard enough to break one of the 3 x 10 cm timber slats! Yep, we found the broken one and the two missing slats where someone (you?) hid them, just behind the bedboard. Next time just be honest and do not blame somebody if you break something. Just tell me, how on earth could someone break such a piece of timber? You protest too loudly about the trucks. Obviously, you like hyperbole, as a road can never be as noisy as a railway line. You must have been aware, if you did your homework before the tour, that the Spa Lodge is just beside a main road right in the center of town. Just tells me what kind of tourist guide you are. A D-grade, since your company is only willing to pay for backpackers for your accommodation. You compare our toilets to those of submarines ----- again, I bet that you have no idea what you are talking about as, clearly, you have never been to a submarine. You claim that our toilets are small --- maybe it is your ego that is too big. Far as I can remember, you are well below the average size of a kiwi. The floor was probably wet because, like all aspiring firemen, you thought your hose was long enough --- you should stand closer to the toilet bowl if you only got an inch! When you try to quote, quote verbatim, or is this something you have not learned in writing school? The note was for the occasional visitor who uses up half a roll of toilet paper to clean themselves. NOT YOU, you only used 9 sheets! You were probably too busy reading the instructions on the toilet walls to wipe yourself clean. And that is what you smelt -- your unclean bum, rather than Rotorua's hydrogen sulfide as you walked back to your room. And the unwashed dirty clothes in your luggage. In addition, it is clear that you did not even take a shower (as you could not afford to rent a towel). That is why you SMELLED, end of story. And who are you to question the right of anybody to have a snack at 2 AM? And what do you have against your neighbour? Did he look too much like someone you hated in your family? Your father, perhaps? At least your neighbour can pay for his room ----- YOU CAN'T AFFORD TO, my poorly paid tourist guide! You know, if you hate your job so much, you could always try WINZ.
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Really nice place to stay in Rotorua! the staff was very friendly and helpful (even remembered me when I came back a second time!). The spa was really nice and the hostel has an amazing outdoor common area. A great place to meet people when traveling solo.
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Response from Joseph D, Owner at Spa Lodge
Responded Apr 15, 2018
Thanks for your great review. We try our best to make our guests feel welcome to their "home away from home".
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
TV Room
Very clean sinks
Laundry room one of..
Clean sink area opposite own private shower.. gr8 for getting dressed in quiet seasons with heat
Unisex showers WITH OWN DOOR and clean
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Are there lockers inside the rooms?
No, but we have locked luggage rooms and space in the office
1 vote
"A good room? Stay somewhere else!"
"Try making a booking earlier for cheaper rates plus if you're visiting in the not so busy season, this place is a treat."
"Double with a shower is the go"
"Room 21 in a nice four bed shared dorm, 2 of the beds are actually double beds so might be worth asking for one of these (though probably allocated on first come first served)"
"If you want a little privacy, the single/double rooms are really good prices!"
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PRICE RANGE
$22 - $72 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandBay of Plenty RegionRotorua DistrictRotorua
NUMBER OF ROOMS
25
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