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The Waterfront Suites - Heritage Boutique Collection

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#13 of 43 Hotels in Paihia
Certificate of Excellence
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The Waterfront Suites - Heritage Boutique Collection
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355 Reviews from our TripAdvisor Community

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Showing 346: English reviews
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Had a quick trip with my family here with two young kids. Our room, near the pool, was big and well equipped. Bathroom floor was heated. Nice, clean & cosy.. Lots of eateries within walking distance.. Receptionist suggested an excellent place for dinner at Charlotte's and it was awesome. Only set back was the swimming pool was a bit cold,... More 

Thank SathiyaMoorthy N
Adelaide, Australia
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked a suite up the back for our family of 3. The place was clean, spacious, modern and extremely comfortable. There was great heating and plenty of blankets if you were cold. The staff were friendly and left a lovely welcome card and chocolate upon arrival. Perfect location too on the water right near the ferry terminal.

Thank ElizasTravels
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic stay. Gorgeous room, very comfortable bed and exceptional cleanliness. We had a poolside room with sliding doors opening out to poolside area. Minutes walk from cafes, bars and restaurants and the waterfront. Would recommend to anyone wanting a relaxing weekend away in beautiful Paihia

Thank gurlrca
Paihia, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Don't come here for peace and quiet, very noisey, no sleep, you can hear the traffic, children dive bombing and screaming in the lap pool, which is a health and safety problem, they should not be allowed to do this, you hear everything that happens in other rooms above and around you, scraping furniture, would probably not come back here,... More 

2 Thank Abw820
Wellington, New Zealand
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 25, 2016 via mobile

The apartment was good. Nice outlook and space. The only downside was two bedrooms were internal but that's not uncommon or a big deal given its were the kids slept and literally they only went in there to sleep. The living areas were large and comfortable. The people at reception friendly etc. while it's on the road it wasn't noisy... More 

Thank TP1111
Auckland Region, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 23, 2016 via mobile

Very well situated in Paihia. Accessable unit clean tidy and we'll maintained. Only a few simple alterations would have made it a complete satisfied stay. A holder in the shower for soap and shampoo. Would be easier too if shower head was left in a lower position as hard to access without help. Staff polite and helpful. Thanks

Thank Jodee R
Auckland, New Zealand
Level Contributor
8 reviews
5 of 5 stars Reviewed July 23, 2016 via mobile

Beautiful outlook, perfect location to everything. Clean and modern fit out with large amounts of space. Good parking and the heated pool got lots of use with the kids. Walking distance to all of paihia and to the ferry to Russell.

Thank CityChickTraveller
Queenstown, New Zealand
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 16, 2016

Stayed for a night in a 3 bedroom Apartment for Dad's 50th. Be aware the apartments are isolated from the main hotel building. The swimming pool was no way near what it looks like in the photos- its like a small pond between two buildings and the water was cold as. Staffs were great until I went in about 10pm... More 

2 Thank sweety3
Auckland Region, New Zealand
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 4, 2016

Parking is a roller coaster ride, from main road, down to the basement with sharp turns to find a suitable park. You have to concentrate to find your way up to the reception area. Stairs that go to different parts of the complex. The Waterfront suites is ok to stay, a peek of the ocean from where we were staying.... More 

1 Thank Pugsy1965
Yorkshire Dales National Park, United Kingdom
Level Contributor
86 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
5 of 5 stars Reviewed July 3, 2016

Very spacious, immaculately clean accommodation. All the facilities required. In a lovely location on the waterfront. A short walk to Waitangi which is well worth a visit. Good choice of bars and restaurants on the doorstep.

Thank Krissie76
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164 photos of this hotel

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Room/Suite (42)
View from Room (29)
Pool/Beach Area (7)
Dining (12)
Hotel & Grounds (19)
Family/Play Areas (1)
Bathroom (6)
Other (42)

Management photos: Courtesy of the property manager

All Management Photos (6)
Room/Suite (4)
Pool/Beach Area (1)
Bathroom (1)
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Concierge

Additional Information about The Waterfront Suites - Heritage Boutique Collection

Address: 100 Marsden Road, Paihia 0200, New Zealand
Location: New Zealand > North Island > Northland Region > Bay of Islands > Paihia
Price Range: $127 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Waterfront Suites - Heritage Boutique Collection 5*
Number of rooms: 26
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Also Known As:
The Waterfront Hotel Paihia
The Waterfront Suites - Heritage Boutique Collection Paihia, Bay Of Islands
Hotel Style:
#7 Family Hotel in Paihia
#10 Luxury Hotel in Paihia
#13 Romantic Hotel in Paihia
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