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The County Hotel Napier

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Traveler (222)
Room & Suite (61)
Dining (30)
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Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
All hotel details
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Reviews (1,162)
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1 - 5 of 1,130 reviews
Reviewed 4 days ago

I was intrigued by this hotel and the history it holds and I am so happy that I decided to stay here whilst visiting Napier! A true architectural Masterpiece! Originally built for the Hawke’s Bay County Council in 1909, The County Hotel is one of...More

Thank SONJA D
Reviewed 5 days ago via mobile

Oldie worldie beautiful hotel. Owner and staff go out of their way to make sure your stay is perfect. If there is anything you want just ask. Thumbs up to cleaning staff and the nice touch of little cupcakes. Complimentary port in the library is...More

Thank Karen W
Reviewed 1 week ago

We had a one night stay, would love to have stayed longer. It was raining so we were happy to settle into our warm top-floor room with a comfortable bed and plenty of space. I can't recall the name of the lovely young woman who...More

Thank AliNel01
Reviewed 1 week ago

The Reservations Manager at the County Hotel would rather take a booking that was knowingly misleading to a customer rather than be honest and potentially see that booking cancelled. We booked over five months ago via Booking.com and when booking did so with breakfast included....More

Thank Stephen T
Response from ChristopherNapier, Owner at The County Hotel NapierResponded 1 week ago

Your review is disappointing and I suggest as our wonderful Reservations Manager has already that you take some personal responsibility for your third party on-line bookings in future. We process thousands of bookings annually and if one got through unnoticed then I apologise however the...More

Reviewed 1 week ago via mobile

This is a lovely old hotel, beautifully preserved and maintained. Loved the ambience and decor, the library and free Port in the evenings. The staff went above and beyond, being helpful with great advice and suggestions. Location is great, allowing excellent access to the downtown...More

Thank Dan468
Response from ChristopherNapier, Owner at The County Hotel NapierResponded 1 week ago

Hello & thank you for a lovely review of the Hotel. We appreciate it and we look forward to seeing you again in the future. Regards, Chris, Angela & the team.

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
$106 - $217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Napier
#15 Romantic Hotel in Napier
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$106 - $217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Napier
#15 Romantic Hotel in Napier
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (222)
Room & Suite (61)
Dining (30)
Business Center & Event Rooms (4)
Questions & Answers
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MrZeeSanFrancisco
July 30, 2016|
AnswerShow all 2 answers
Response from AlistairM1961 | Reviewed this property |
Sorry, that's about the only thing we didn't use so I am unsure if there is one onsite, though there is a laundromat next door (called "Liquid"). Al
1
Vote
Lee M
March 13, 2015|
Answer
Response from ChristopherNapier | Property representative |
Thank you so much for your question and I do apologize for not answering sooner. We do indeed have twin rooms available. Please feel free to contact us so we may assist you further. Kindest Regards The Team at The County... More
0
Votes
Room Tips
"Go to another hotel where people try to make your stay enjoyable"
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"Every room is different - but there are no bad choices"
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"all rooms are excellent value for money"
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"we've been in rooms on both sides of the hotel, both good."
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