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Quality Inn Napier Travel

311 Marine Parade, Napier 4001, New Zealand
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206 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Foxton Beach, null, New Zealand
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is one of the regular places I stay when in Napier. It is right across the road from the ocean, and while you can't see it, it is within hearing. On this trip I arrived late, well after reception closed and the arrangements to get the room key was very easy. As the room service is linked to the... More 

Helpful?
Thank Juliette D
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Firstly, we would like to thank you for choosing Quality Inn Napier for your stay. Second, your feedback is extremely important to us and much appreciated. We always endeavor to give the best customer service we can provide and certainly apologise for any area we did not meet expectation. Many thanks again for your valued custom, we hope to see... More 

2 reviews
4 of 5 stars Reviewed June 15, 2016 via mobile

The room was very clean and tidy and had everything required for a stay. Only downside was the noise. Road noise and other guests coming and going. I stay in Napier every few weeks for work and this was my first time here.

Helpful?
Thank Loryn R
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for your stay with us at the Quality Inn Napier. Your feedback is very important to us and appreciate the time taken to do so. We hope you enjoyed your time in Napier and hope to see again. More 

Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 19, 2016

My room was well presented. Liked the roomy tiled wet shower. The kitchenette had a microwave, fridge and crockery and cutlery for 3 persons. The room has a heat pump for the cold nights but the one in my room seemed to be functioning less efficiently. The hotel is very centrally located and is directly across The Warehouse and within... More 

Helpful?
Thank William L
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for your stay at the Quality Inn Napier and for taking the time to give feedback. All feedback is important and much appreciated. We hope to have you back with us again in the future. Sincerely The Team Quality Inn Napier More 

Auckland Region, New Zealand
Level Contributor
4 reviews
4 of 5 stars Reviewed May 18, 2016 via mobile

Overall the place was good. I was on level 2, however a point to note is that all the doors are ranch sliders so if people are making noise (like some people were on Sat morning at 5am) it comes right into your room. The staff were very nice, rooms very clean and everything you could want with a small... More 

Helpful?
Thank livjbrown
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, The Team... More 

Newcastle
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 18, 2016

First of all, we got their at around 6pm, and we got a free upgrade from our standard room, to a room with a spa bath in it. Though we didnt use the spa bath, it was definitely appreciated! Off street carparking, free wifi, cheap, within walking distance to other restaurants and the aquarium. the hotel itself is relatively old,... More 

Helpful?
Thank Robhc-123
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for taking the time to complete the survey. We hope you enjoyed your time and certainly hope to see you again in the future. Sincerely The Team Quality Inn Napier More 

Wairoa, New Zealand
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 8, 2016 via mobile

This is the second time we have stayed here (and second review!), the first time was last year. It's not a fluke that we received good friendly service or that the rooms were lovely, nice & clean the first time because that's exactly what we got the second time!...it's central with a decent sized pool, excellent for families. The only... More 

Helpful?
Thank Moanaroa
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for your stay once again with us at the Quality Inn Napier. Very pleased you had an enjoyable experience. We certainly hope to see you back again! Sincerely, The Team Reservations Quality Inn - Napier More 

Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed April 26, 2016

The location is good. The rooms are clean. The price is what it is. The computer system for the Quality Inn was down "intermittently" but somehow it was down all three times I needed to get a receipt. Normally I would rate this accommodation a 3 out of 5 but after dealing with the rude guy over the phone this... More 

Helpful?
2 Thank GMtech99
QualityNapier, Manager at Quality Inn Napier Travel, responded to this review

Thank you Ahmed for taking the time to complete this online survey regarding your recent stay at our hotel. We are pleased you enjoyed our fantastic location and found our rooms to clean and tidy. On behalf of our entire team, I would like to apologize for the delays in sending you a receipt. Our computer system was updating at... More 

Travelers are raving about these Napier hotels

Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 23, 2016 via mobile

Stayed a couple of nights. Unit itself was tidy enough. The overall complex I thought looked a little tired. The bed was a bit too soft as well. Finally being a coffee drinker I think the coffee mugs should be bigger. On the upside it's a good location for families right across the road from the beach and a good... More 

Helpful?
Thank Michael M
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

We would like to thank you for your stay with us. Your feedback is appreciated and we hope to see you again. Regards The Team Quality Inn Napier More 

NSW
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 21, 2016

The restaurant on the premises served a very nice meals, and the service was quick and efficient. overall it was a nice place to stay. Rooms appeared to be updated with a mondern kitchenette. The free wifi was easy to access. Some undercover parking.

Helpful?
Thank Deborah M
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Thank you for your stay with us. We appreciate you taking the time to give feedback. We hope to see you again in the future. The Team Quality Inn Napier More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Meeting Rooms

Additional Information about Quality Inn Napier Travel

Address: 311 Marine Parade, Napier 4001, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: $73 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quality Inn Napier Travel 4.5*
Number of rooms: 59
Reservation Options:
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Also Known As:
Quality Inn Napier Travel Hotel Napier
Napier Quality Inn
Hotel Style:
#22 Luxury Hotel in Napier
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