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Distinction Hamilton Hotel & Conference Centre

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Traveler (42)
Room & Suite (45)
Dining (13)
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Overview
  • Excellent11%
  • Very good36%
  • Average29%
  • Poor16%
  • Terrible8%
Travelers talk about
“gym equipment”(3 reviews)
“new carpet”(4 reviews)
“swimming pool”(8 reviews)
AMENITIES
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun 10Jun 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (264)
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All reviewsgym equipmentnew carpetswimming poolgood sizebreakfast includedbeds were comfortablelarge roomplenty of parkingan upgradefree parkingspaaucklandheatercbd
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51 - 55 of 258 reviews
Reviewed October 27, 2016

Originally Kinsgate, booked for 5 people for 3 nights and got a written quote. When we arrived, found Hotel had changed ownership. They verbally said they would honour original agreement, but then overcharged us and refused to negotiate. Would NEVER stay here again or recommend...More

2  Thank br0wnkat
Response from DHHManager, Manager at Distinction Hamilton Hotel & Conference CentreResponded October 31, 2016

We are disappointed that you feel like this. At check in your party asked for the booking to be changed to include breakfast. Your original paperwork showed that you had booked a room only rate. We changed the rate type to be one that includes...More

Reviewed October 21, 2016

Having stayed on a number of occasions when previously Kingsgate we booked although we had read some rather negative reviews. This hotel is obviously an older hotel and would benefit from some upgrades but all we wanted was spacious clean and comfortable accommodation. We always...More

Thank Susan0753
Response from DHHManager, Manager at Distinction Hamilton Hotel & Conference CentreResponded October 24, 2016

Thank you for your review. We really appreciate it. We are undertaking our refurbishment currently so hopefully next time you return you will experience the fabulous new modern rooms. I will make sure I pass your comments on to all the team.

Reviewed October 19, 2016 via mobile

Stayed one night for work. Pleased it was one night. The reception and restaurant area look good but the accommodation areas are looking very tired and in need of care. The air con in my room didn't work, the TV didn't have a remote (one...More

Thank LRaeN
Response from DHHManager, Manager at Distinction Hamilton Hotel & Conference CentreResponded October 24, 2016

Thank you for posting a review. I am sorry you didn't enjoy all aspects of your stay. If you ever have any problems in a hotel while staying they can normally be immediately corrected if you just make a quick call to reception. Our refurbishment...More

Reviewed October 17, 2016

Run down and quite shabby. Once upon a time this place must have been busy and maintained, sadly nowadays it's just not. My room had peeling wallpaper, a fridge that didn't work, and the worst rock hard bed I've ever tried to sleep in anywhere...More

Thank Frank T
Response from DHHManager, Manager at Distinction Hamilton Hotel & Conference CentreResponded October 19, 2016

Thank you for taking the time to post a review. You will be pleased to know that we are currently undertaking a major refurbishment project. However your comments have been noted and passed on to the team.

Reviewed October 3, 2016

Absolutely repulsive state of linen, towels & general cleaniness of room 403. Bathroom had not been cleaned as tap & sink had what appeared to be spit marks. Hand towels were terribly worn & discoloured. All bed linen was thin, worn out & discoloured. Pillow...More

Thank tania19612016
Response from DHHManager, Manager at Distinction Hamilton Hotel & Conference CentreResponded October 6, 2016

We are obviously disappointed to read your comments. I have passed your review on to my team mebers for review. It is a shame we did not hear anything about this from you prior to your departure. Please be assured we take your comments very...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Pool
Fitness Center with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$74 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Hamilton
#18 Luxury Hotel in Hamilton
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$74 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Hamilton
#18 Luxury Hotel in Hamilton
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (42)
Room & Suite (45)
Dining (13)
Pool & Beach (6)
Business Center & Event Rooms (8)
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Room Tips
"The new refurbished rooms the best"
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"Maybe back from the car park so you won't be woken by a tour bus dragging their suitcases up the stairs."
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"Ask for a refurbished room"
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"Don't bother"
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