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Quality Hotel The Ambassador

262 reviews
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Traveler (106)
Room & Suite (37)
Pool & Beach (16)
Overview
  • Excellent37%
  • Very good33%
  • Average19%
  • Poor7%
  • Terrible4%
Travelers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (262)Write a Review
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89
88
49
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10
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88
49
19
10
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All reviewsclarion suitesacross the roadpak n save supermarketsky tvkitchen facilitiesfree wifian upgradehotel roomcomfortable bedwould stay againsecure parkingoff street parkinghamilton cbdplenty of parkinghandy locationone night staystayed nights
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1 - 5 of 255 reviews
Reviewed 4 days ago via mobile

We stayed here for 2 nights on our way to Kawhia for a family holiday. The rooms were clean but the shower was a bit run down and would not switch between the shower and bath effectively. We were left disappointed that the restaurant was...More

Thank Drew H
Reviewed 2 weeks ago

My husband and I spent 2 nights with our 2 boys in a 1 bdrm retro unit on the 2nd floor. They upgraded our room with no extra charge. Room was perfect for us, warm, spacious, everything we needed. Room was serviced daily. Close to...More

Thank Akeshia K
Response from Ambassador_Team, Manager at Quality Hotel The AmbassadorResponded 2 weeks ago

Dear Akeshia K Thank you for taking the time to review the Retro Motel, we are happy that you enjoyed your stay with us. Sorry about the laundry facilities, we have now had this issue fixed with the provider. We do hope to see you...More

Reviewed 4 weeks ago

I stay at the Ambassador 2 to 3 times a month because I am made to feel very welcome. Emma, Joseph, Judy, Shazia and all the other staff make me feel like I am staying with friends. Great location in the heart of Hamilton city,...More

Thank Paul H
Response from Ambassador_Team, Manager at Quality Hotel The AmbassadorResponded 3 weeks ago

Dear Paul H Thank you for your kind words about our hotel and especially our team members. They do such a great job. We look forward to welcoming you back n the New Year. Warm regards Emma

Reviewed December 13, 2017 via mobile

Very very average accommodation, very dated but clean. I certainly wouldn’t recommend. Stayed in the tower, fairly noisy and extremely old. Might have been ok 20 years back. Sorry guys but didn’t like it one bit

Thank ypup
Response from Ambassador_Team, Manager at Quality Hotel The AmbassadorResponded December 17, 2017

Hi ypup Thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Hamilton. Kind regards, Emma Taylor

Reviewed December 9, 2017

This was a corporate booking for one double room for one night. Should have known something wasnt right when booking confirmation came throught for room that slept 6. The room we were given was indescribable. Very old, tired, dirty, smelly. Handles on kitchen cupboard doors...More

Thank Karen R
Response from Ambassador_Team, Manager at Quality Hotel The AmbassadorResponded 5 weeks ago

Hello Karen I am sorry to hear about you issues at the hotel. Please be assured that the issues are being dealt with. Unfortunately there was a glitch in our booking system that had you staying in our Retro Motel and not in the Quality...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Pool
Free High Speed Internet ( WiFi )
Room Service
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Dry Cleaning
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Things to do
Restaurant
Bar/Lounge
Pool
Outdoor pool
Hot Tub
Fitness Center with Gym / Workout Room
Details
Price range
$92 - $144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hamilton
#9 Romantic Hotel in Hamilton
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$92 - $144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Hamilton
#9 Romantic Hotel in Hamilton
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (106)
Room & Suite (37)
Pool & Beach (16)
Dining (14)
Hotel & Grounds (99)
Bathroom (6)
Business Center & Event Rooms (5)
Questions & Answers
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Room Tips
"Tower buildings are non smoking, retro units allow smoking on balconys."
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"The older rooms are currently being upgraded and refurbished."
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"Dont go there"
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"Get a balcony room in the tower"
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