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I have travelled a great deal all over the world and this reminds me of a Hello hotel i stayed at in Mozambique - Africa about 20 years ago , the civil war had just ended and went up on business , as could be...More
rooms are ok but very outdated hopefully with time they can get it to a standard that will reflect the price. Found the lighting very poor as it made the place feel dingy and dark. Very far from main ofice and restraunt was nothing to...More
Response from Ambassador_Team, Manager at Quality Hotel The AmbassadorResponded 1 week ago
Thank you for your review about our property, we are currently in the process of refurbishing 38 rooms in the tower block. We hope that you have the chance to come back and see our new rooms.
The reception was friendly & well organised and made check in very easy.The room was clean and homely with a comfortable bed. We had two rooms close to the entry door, which banged every time some one opened & when guests were leaving were loud....More
Response from Ambassador_Team, Manager at Quality Hotel The AmbassadorResponded June 22, 2017
Thanks for your feedback from your recent stay here at the Ambassador Hotel. We always appreciate suggestions that can help us improve our Hotel. Thank you for the kind words about our reception team, I will be sure to pass them on.
Surprised for such a brand name. Stayed for just a night, but the room was just... old. The lightings were dull and just sad. But other then that, it as alright for a one night stay. Would stay again if I didn't have any other...More
Response from Ambassador O, Guest Relations Manager at Quality Hotel The AmbassadorResponded June 13, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
I expected the location to be a little closer to the restaurants and bars on Victoria Street from other reviews. Maybe it depends on where you go but my friend and I were planning to walk to the main area of the city but ended...More
Thank Nina K
Response from Ambassador O, Front Office Manager at Quality Hotel The AmbassadorResponded May 26, 2017
Sorry to hear that we did not live up to your expectation. I have informed the relevant department with regards to the comments you made in your review. Once again, thank you for the feedback
$101 - $138 (Based on Average Rates for a Standard Room)
#5 Business Hotel in Hamilton
#9 Romantic Hotel in Hamilton
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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