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Quest Hamilton

51 London Street, Hamilton 3204, New Zealand
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Quest Hamilton
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41 Reviews from our TripAdvisor Community

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Palmerston North, New Zealand
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Good standard of accommodation and service as expected from Quest apartments. Loved the big old windows, with modern decor. Super close to the river, restaurants and coffee shops. Secure parking is good, although if you're not confident in tight parking spaces, might pay to ask reception to help you park. Only issue was the some wall damage from the ceiling... More 

Helpful?
Thank explorer95549
Robert H, Manager at Quest Hamilton, responded to this review

Dear explorer95549. Hamilton is a great base to explore this wonderful region and Quest Apartment Hotels are a good choice in 35 locations in NZ and Fiji plus Australia of course. This lovely heritage building was lovingly restored and Quest opened in 2012. We love our location close to everything but away from the noisy area of the South part... More 

Hamilton, New Zealand
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you like very spacious, modern, high-ceilinged accommodation in an interesting historic building, in the centre of the city - this is your place. There are plenty of cafes and restaurants within a short walking distance north and south of the Quest. Two large supermarkets are a two-minute drive away. We had the two bedroom interconnecting apartments (205-206) on level... More 

Helpful?
Thank AbhayHamilton
Robert H, Manager at Quest Hamilton, responded to this review

Dear AbhayHamilton. Thank you for staying with us and your great review. Being a recent development in a marvelous heritage building, we enjoy our modern set up with the space and features you mentioned that make it something special. We enjoyed having your family stay with us, and of course will always do our best to accommodate changes to assist.... More 

Opotiki, New Zealand
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed December 18, 2015

Stayed several times since September 2015 for week at a time. Fantastic service from Robert and his team made these stays incident free and a stress free which allowed us to focus on our training conferences. My rooms were always clean fresh and tidy. Great location close to the CBD, excellent variety of charge back retsurants, covered parking available. Free... More 

Helpful?
Thank Tom W W
Quest_Hamilton, Manager at Quest Hamilton, responded to this review

Dear Tom. it is great to see that you have enjoyed your series of stays over the last several months. We enjoyed getting to know you and were happy to support your busy work schedule here in Hamilton. Our complimentary Les Mills passes are a real hit with our guests and is a fantastic gym. Have a great holiday and... More 

New Zealand
Level Contributor
137 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed December 4, 2015 via mobile

Our family stayed at the Quest on London St (right in the CBD), a few weeks back for the first time. From the phone call to book a room, the warm welcome, fabulous room along with location, I can't honestly not fault this hotel at all. Both Robert and John's customer service was excellent. Both gentlemen were highly knowledgeable on... More 

Helpful?
Thank Lizzieh081
Quest_Hamilton, Manager at Quest Hamilton, responded to this review

Dear Lizzie. Fantastic to see you loved your short break away to Hamilton and enjoyed the Quest Hamilton for your accommodation needs. We value our great location, a close stroll to Cassabella Lane for boutique shopping or the Centre Place Mall 1 block away. Did you get to take the river walk? You can walk for miles along the mighty... More 

Hamilton, New Zealand
1 review
5 of 5 stars Reviewed November 30, 2015

Nicely located in the Hamilton CBD, very close to a lot of eateries. Check in was smooth and hassle free. Staff very accommodating and friendly at all times. Room was spacious and tidy. All in all comfortable stay would definitely recommend to anyone visiting Hamilton.

Helpful?
Thank AsifC1985
Quest_Hamilton, Manager at Quest Hamilton, responded to this review

Dear AsifC1985. We love to see local Hamilton people treating themselves to a well deserved break at Quest Hamilton. In our busy lives we sometimes forget how many fantastic eateries there are in our wonderful city. So nice to enjoy a great meal with friends and family and not have to drive home as we are an easy walk to... More 

Waianae, Hawaii
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 29, 2015

We stayed at the Quest Hamilton (London Street) for our recent conference and had a wonderful stay! The rooms were perfect - nice kitchen to cook and prepare meals, 2 TVs, spacious rooms for 3 beds and centrally located in Hamilton. Near bus stops, grocery stores and the free shuttle. Loved the washer/dryer combo in the bathroom. Robert, the owner/manager... More 

Helpful?
Thank DeniceK808
Quest_Hamilton, Manager at Quest Hamilton, responded to this review

Dear Denice and the rest of the gang! We so enjoyed your extended stay for the conference. You were all so cheerful even with your busy days. That is what we love about Quest is that we get to make such nice friends with our guests being a smaller property. Your return for one night was a surprise but glad... More 

Wellington, New Zealand
Level Contributor
127 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 27, 2015

My apartment was spacious with big windows but on one side of the bed the springs were evident which is not the mark of the best hotel in town. Also had a broken power outlet in the kitchen. Location is convenient and my check in was easy but not so for my colleague

Helpful?
Thank KiwiTraveller1953
Robert H, Manager at Quest Hamilton, responded to this review

Dear KiwitTraveler. Thank you so much for staying with us! We appreciate your choice and feedback too. Quest Hamilton is a beautiful heritage building with a modern 3 and a half year old Quest property in the business heart of Hamilton. I note some concerns about your room and would love to have discussed this with you so that i... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 26, 2015 via mobile

Perfect location and well appointed rooms. Excellent reception with friendly and accommodating staff! TV, Wifi all works perfectly well. Unfortunately was raining heavy for the night we stayed but hotel has no umbrella service.. Just a hint!

Helpful?
Thank Franz C
Robert H, Manager at Quest Hamilton, responded to this review

Dear Franz C. We enjoying your visit last week and thank you for your review. It never rains in Hamilton! oh well, yes it does, and thanks for the hint :-) We do have limited numbers of umbrellas for that rainy day but will increase the stock held to help out. we look forward to being of service again sometime... More 

Auckland, New Zealand
Level Contributor
57 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed November 18, 2015 via mobile

I was greeted on arrival by a very pleasant chap who advised the hotel was very busy so I was given a 2 bed appt even though I was on my own. I arrived in the room lifted the toilet seat and was greeted by floating faeces and a very stained toilet. The bet curtains were stuck to the window... More 

Helpful?
Thank darwin1905
Robert H, Manager at Quest Hamilton, responded to this review

Dear darwin1905. We thank you for choosing Quest Hamilton this week and for taking the time to review on your stay. I was pleased to meet you when you arrived. We are very concerned to read you comments and note some serious housekeeping issues you encountered. We have recently taken over this business and are enjoying the wonderful heritage building... More 

Townsville, Australia
1 review
5 of 5 stars Reviewed November 16, 2015

q For Those people that are Fussy about Cleanliness, and have Time management issues and like myself spend there time servicing people to make a living .. .. If this is you or your Wife .. I urge you to expirence what Robert and the team at Quest have at there fingertips '' I arranged all my accomodation directly and... More 

Helpful?
Thank Derekchapman
Robert H, Manager at Quest Hamilton, responded to this review

Dear Derek. It is great to see you enjoyed your adventures in Hamilton over the weekend and found lots to do. There are so many choices of scrumptious breakfast options and memorable cafes for dinner also. Did you discover Casabella Lane with all it's boutiques around the corner? We enjoyed your visit and hope you venture forth again from Townsville... More 

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